• Episode 23: Wayne McCulloch - The 7 Pillars of Customer Success

  • May 3 2021
  • Duración: 51 m
  • Podcast

Episode 23: Wayne McCulloch - The 7 Pillars of Customer Success Por arte de portada

Episode 23: Wayne McCulloch - The 7 Pillars of Customer Success

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  • Resumen

  • In this episode of the Customer Strategy Podcast, I'm talking with Wayne McCulloch who is the author of the brand new book: The 7 Pillars of Customer Success.

    This book is a blueprint for how to build a world-class Customer Success organization and should be read by every Customer Success professional.

    Wayne does a brilliant job of distilling his vast Customer Success experience from working at companies like IBM, Salesforce, Looker, and his current role running all Customer Success for Google Cloud.

    To get a copy of The 7 Pillars of Customer Success, visit CSPillars.com

     

    Resources mentioned:

    • Download the 5 Things Your Customer Strategy Must Have

    What to do next:

    • Click here to become a guest on the show
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