In episode 723, Rob Walling interviews Charles Duhigg, a Pulitzer Prize-winning journalist and bestselling author, about the significance of effective communication for founders. They discuss practical advice on recognizing different types of conversations, techniques for understanding and transitioning conversations, and how to quickly move past small talk in a conference setting.

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• 2:42 – What’s a “super communicator?”
• 4:35 – Getting better at being a great communicator
• 8:10 – Identifying the types of conversations you are having
• 11:31 – Transitioning between different types of conversations
• 16:51 – Advice for introverts engaging in deep conversations with new people
• 22:01 – How to quickly improve small talk
• 27:22 – Non-verbal communication has slightly different rules

• MicroConf Connect
• Charles Duhigg (@cduhigg) | X
• Charles Duhigg’s website
• Supercommunicators by Charles Duhigg
• The Power of Habit by Charles Duhigg
• Smarter, Faster, Better by Charles Duhigg
• Crucial Conversations by Joseph Grenny et. al

If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you!

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