In this episode, Hexaware's President and Global Head of Gen AI Consulting, Arun "Rak" Ramchandran talks all things generative AI: from usage in one's personal life, to deep technology, enterprise use cases and the age spectrum; specifically how different people adopt technology. He provides a succinct, insightful framework called the 4A approach to AI adoption, some fascinating use cases across different industries and sharp insights on how data privacy and sustainability concerns are being addressed. Tune in to listen learn how generative AI is democratizing AI for problem solving in business and everyday life.

Rak stands at the forefront of cutting-edge technology and business transformation as the President and Global Head of GenAI Consulting and Practice at Hexaware. Since joining the organization in 2017, he has been instrumental in leading the Hi-Tech, Platforms, and Professional Services (HTPS) vertical BU as well, driving significant growth and innovation. Under Rak's leadership, Hexaware launched its GenAI Consulting and Practice Unit, marking a pivotal shift towards becoming an AI-first company. As the head of consulting, Rak orchestrates Hexaware’s comprehensive enterprise architecture and technology consulting services, encompassing a broad spectrum of service lines and digital transformation capabilities tailored for diverse industry segments. Rak’s prior experience with Capgemini & Infosys provides him with the perspective and insights into successful technology service organizations, and his base in Silicon Valley gives him the network and vantage point in interpreting and getting ahead of emerging technology trends.

01:28 Hexaware’s Transformation
3:39 Potential Impact of Gen AI
06:36 The 4A approach to AI Adoption
08:54 Personal Anecdote
11:18 Gen AI in Action
15:20 Addressing Data Privacy
19:21 Addressing Sustainability Concerns
23:27 Advice for Young Professionals and Senior Leaders