We welcome Brittney Ray, a fifth-generation owner and chair of E. Ritter & Company, a portfolio of businesses in agriculture, telecommunications, fire and life safety, and information technology services across seven states. In our conversation, we take a deep dive into the Ritter family’s family council from her perspective as a married-in. You’ll hear Brittney describe how she’s navigated being a married-in leading the family council, how they’re building a family culture of respectful conflict, and how they’re casting a vision that ensures the family wants to stay in business with each other for generations to come.

Want to learn what key areas your family business should focus on next? Take the Family Business Checkup! After answering several prompts, the Family Business Checkup will give you scores on the key indicators of family business success and point you in the right direction for what you should focus on next. The Checkup is free and available here: www.fambus.org/resources

Family Business Connection will be 10 episodes featuring stories from all kinds of family business leaders that guide the family businesses to thrive for generations.

Thank you to this episode’s sponsor, JPMorgan Chase!

On our episode ahead of Father’s Day, we welcome Paul Steffes, Founder and Innovation Advisor of Steffes Companies headquartered in Dickinson, North Dakota.

In our conversation, we talk about family and business values and especially integrating innovation into all that Steffes does and stands for. We also discuss what Paul refers to as the OBM Model: Owner/Board/Management and how they all work together with each one’s unified voice. There was a time when Paul thought the next generation would not be able to afford the business and he talked about their family’s solution to that obstacle.

Want to learn what key areas your family business should focus on next? Take the Family Business Checkup! After answering several prompts, the Family Business Checkup will give you scores on the key indicators of family business success and point you in the right direction for what you should focus on next. The Checkup is free and available here: www.fambus.org/resources

Want to learn how you can tangibly influence your family business’ culture? Join an Affinity Peer Group! Affinity Peer Groups or APGs are small, highly confidential discussion groups that meet regularly, allowing members to share experiences and learn from each other. Through confidential discussion led by trained facilitators, you can hear how other family businesses have tackled challenges including culture challenges like how to improve employee retention and how the upcoming generations can gain employees’ trust. Learn more about APGs and how you could benefit from joining your peers at https://fambus.org/programs/affinity-peer-groups/

Family Business Connection will be 10 episodes featuring stories from all kinds of family business leaders that guide the family businesses to thrive for generations.

Thank you to this episode’s sponsor, Six Point Creative!

On our episode ahead of Mother’s Day, we welcome Mary Jo Minor, CEO of Mills Property Management, a property management company in Brookings, South Dakota.

In our conversation, we talk about the similarities and differences between Mary Jo’s Gen1 to Gen2 transition and her current Gen2 to Gen3 transition. We also discuss how she approaches being intentional about leading both her family and her family business through values, work ethic, and how they do business. Lastly, Mary Jo and Stephanie talk about her passion of being the matriarch of her family business.

Want to learn what key areas your family business should focus on next? Take the Family Business Checkup! After answering several prompts, the Family Business Checkup will give you scores on the key indicators of family business success and point you in the right direction for what you should focus on next. The Checkup is free and available here: www.fambus.org/resources

Family Business Connection will be 10 episodes featuring stories from all kinds of family business leaders that guide the family businesses to thrive for generations.

Thank you to this episode’s sponsor, Eide Bailly!

We welcome Lorie Pope, co-president of Nexus Innovations, a management and technology solutions family business that empowers clients for success through strategic solutions. Though Nexus is an expert of innovation in the everchanging technology industry, in this conversation we hear how they are a champion of culture.

In our conversation with Lorie, you’ll hear how their technology business is all about relationships. Excellence in technology is the baseline; the defining component of Nexus is their culture. Lorie discusses how the culture trickles down from the owners to the employees, how it’s taken shape as her passion project, and how it effects their succession plan.

Want to learn how you can tangibly influence your family business’ culture? Join an Affinity Peer Group! Lorie’s son and second generation leader, Jordan Pope, has been part of his group for several years and has helped him grow as a leader and helped Nexus’ culture grow. Affinity Peer Groups or APGs are small, highly confidential discussion groups that meet regularly, allowing members to share experiences and learn from each other. Through confidential discussion led by trained facilitators, you can hear how other family businesses have tackled challenges including culture challenges like how to improve employee retention and how the upcoming generations can gain employees’ trust. Learn more about APGs and how you could benefit from joining your peers:

https://fambus.org/programs/affinity-peer-groups/

Family Business Connection will be 10 episodes featuring stories from all kinds of family business leaders that guide the family businesses to thrive for generations.

Thank you to this episode’s sponsor, EOS Worldwide!

Jake Quasney and Becky Word of Lloyd Companies join Family Business Connection to discuss their roles as key non-family leaders in a family business. Jake is the Chief Operating Officer and Becky is the Chief of Staff of the Sioux Falls-based real estate company offering development, construction, property management, hospitality, and apartments.

We hear their unique perspectives relating to how the Lloyd family’s plan for succession evolved over time, including how they incorporated employee input about the future of the company. We also discuss how the Lloyd family first developed their advisory board before it became a fiduciary board and the transformation that process has had on several areas of the company.

To learn more about Lloyd Companies and their real estate services, you can visit LloydCompanies.com. Owners Craig and Pat Lloyd also received PFBA’s Lifetime Achievement Award in 2023. Read more about the Lloyd family’s story and how they’ve been involved with PFBA:

https://fambus.org/award/lloyd-companies/

After hearing about a family business operating with a board, are you wondering how you can take the next step in developing your own board for your family business? We can help! We offer a program called Board Bootcamp that helps business owners, next generation leaders, and current board members create high-performing boards, advisory teams, or fiduciary units. We also have like-minded individuals in the family business community who are looking to build, maintain, and improve their boards. We’d love to connect you! Read more:

https://fambus.org/board-bootcamp/

Family Business Connection will be 10 episodes featuring stories from all kinds of family business leaders that guide the family businesses to thrive for generations.

Thank you to this episode’s sponsor, VTH Works!

In our first ever episode, we welcome both Jenn Barlund and Kyle Bender to Family Business Connection. Jenn is the president and Kyle is an executive vice president of Falcon Plastics, a plastic injection molding company based in Brookings, South Dakota. As Gen3 of Falcon Plastics, you’ll hear Jenn and Kyle’s stories of growing up in the business and how they grew from paper shredders as kids to key leaders today. They discuss the mentorship strategies they used to prepare for their current leadership roles and the importance of communication in a Gen2 to Gen3 transition. Lastly, they Jenn and Kyle touch on what it’s like to work with your cousin and what excites them about the future of Falcon.

With Jenn having her baby recently, we recorded separate conversations with Jenn and Kyle to accommodate their schedules. First, you’ll hear Stephanie's conversation with Jenn followed by her conversation with Kyle.

We also have an article featuring Falcon Plastics’ experience with PFBA and the programs they’ve found valuable including Affinity Peer Groups: https://youtu.be/ZpkC6_ekduw

Want to learn what key areas your family business should focus on next? Take the Family Business Checkup! After answering several prompts, the Family Business Checkup will give you scores on the key indicators of family business success and point you in the right direction for what you should focus on next. The Checkup is free and available at our website: https://fambus.org/resources/

Family Business Connection will be 10 episodes featuring stories from all kinds of family business leaders that guide the family businesses to thrive for generations.

Thank you to this episode’s sponsor, Schwan Financial Group!