The Office of the National Coordinator for Health IT inside the Department of Health and Human Services has prepared the draft “2024-2030 Federal Health IT Strategic Plan”. At the ACT-IAC Health Innovation Summit recently, Peter Karras, Deputy Director for the Strategic Planning and Coordination Division at ONC, tells me the strategy is both a progression and an evolution.

ACT-IAC Vision 2030: the Federal Tech Revolution

No matter who wins the presidential election this November, a new round of political appointees is likely to make its way to Capitol Hill to seek the approval of the Senate. Maj. Gen. Arnold Punaro (USMC ret.) will probably be involved in helping at least some of them prepare for confirmation. Arnold’s new book, "If Confirmed: An Insider’s View of the National Security Confirmation Process," is exactly what the title says it is. Arnold’s guided thousands of appointees through the confirmation process in his decades on the Hill, including a dozen Secretaries of Defense, and a dozen Chairmen of the Joint Chiefs of Staff. Arnold takes you through the confirmation process as only an insider could, with stories and advice on what you can expect if the next administration, or a future one, calls on you to serve.

The new Chief Artificial Intelligence Officers Council just passed the six-month mark of its existence. The White House Executive Order on AI specifies that every agency should designate a Chief AI Officer. Two leaders who’ve led AI efforts at agencies are writing about what agencies should look for in those CAIOs. Lt. Gen. Jack Shanahan (USAF ret.) was the first Director of the Algorithmic Warfare Cross-Functional Team (Project Maven) and the first Director of the Joint Artificial Intelligence Center at DOD. Joel Meyer is President of Public Sector at Domino Data Lab. He’s former Deputy Assistant Secretary of Homeland Security for Strategic Initiatives, where he helped stand up DHS’s Artificial Intelligence Task Force. Jack and Joel are writing about “The CAIO’s role in driving AI success across the federal government.” Joel askes in a separate piece, “Can the US government compete for the world’s best AI talent?” They join me for a deep dive into how the Federal government can find success in AI.

The Thrift Savings Plan is on a new glidepath. That path should help its members… that are investing for the long term. Kim Weaver, Director of External Affairs at the TSP, tells what the path is, and how it will work.

The Central Intelligence Agency is building a chatbot to help its people verify open-source information quickly. The agency’s working with other members of the intelligence community to create the bot. On the newest Fed Gov Today TV, I asked Randy Nixon, Director of the Open Source Enterprise at the Central Intelligence Agency, who he wants to use the bot, and what he wants them to do with it.

This Fed Gov Today podcast is sponsored by Microsoft.

Today’s show is “Innovating on the Frontlines: Securing the Future with AI and Cybersecurity.” The evolving intersection of security and AI is the focus today. Leaders from the Department of Homeland Security, Microsoft, and the Department of Defense will tell you where their organizations are, and where they’re going on security and AI; and how they’ll get there.

DHS has several pilot programs in place now to leverage generative AI. It will judge the success of those programs on several metrics. Chris Kraft, Deputy Chief Technology Officer for AI and Emerging Technology at DHS, tells you what those programs are, and how the agency will judge them.

The acceleration of AI use is causing military and civilian agencies to rethink their cybersecurity strategies. The path to doing that is taking two tracks. Vishal Amin, General Manager of Defense Security at Microsoft, tells you how to merge security and AI for success now, and in the future.

Cyber and AI professionals in government usually talk to me about their work from two perspectives: securing applications, and using AI for security. At the ACT-IAC Emerging Tech and Innovation Conference recently, Danielle Metz, Director of Information Management and Technology, and Deputy Chief Information Officer in the Office of the Secretary of Defense, tells me using and securing AI in the Pentagon is a work in progress.

This Fed Gov Today podcast is sponsored by Verizon.

Today’s show is titled “Bridging Horizons: Innovating Customer Experience in Federal Civilian Services. The President’s Management Agenda and a series of executive orders have pushed agencies to transform the way they deal with agency customers. Leaders from FDA, VA, and Verizon dig into the challenges, opportunities, and technological innovations shaping the future of citizen service.

The Food and Drug Administration is ready to take a leap… in its customer experience journey. Josh Lehman, Chief Customer Experience Officer and Director of the Office of Customer Experience at FDA, tells you how the agency approaches customer experience, and how it’s about to change that approach.

The FDA’s forthcoming CX strategy is just the latest example of agencies taking a deliberate approach to the issue. But not every step in that journey goes smoothly. Brian Pancia, Senior Client Partner for Solutions for Public Sector and Digital Experience at Verizon, tells you about the struggles he sees with CX at agencies, and how to deal with them.

Several pieces of policy and legislation put data at the center of the decision making process for agencies. Leaders say data is becoming one of their most important tools in improving customer experience. At the ACT-IAC Emerging Tech and Innovation Conference recently, Evan Albert, Director of Measurement and Data Analytics at the Department of Veterans Affairs, tells me how his agency uses data to measure and improve its performance for veterans.

NASA has a new technology leader to work in its digital transformation. Patrick Newbold is about five months into his tenure there, after joining the agency from the Social Security Administration. At the ACT-IAC Emerging Tech and Innovation Conference recently, he tells me digital transformation is about more than technology.

The Defense Department is in year two of its latest Small Business Strategy. That strategy includes three objectives. The first one is unifying small-business related activities. Farooq Mitha is Director of DoD’s Office of Small Business Programs. At SOF Week 2024, he tells me he needs to coordinate efforts from everywhere in the department to achieve that objective.

Federal government leaders now have several guiding documents on using and buying artificial intelligence. New guidance from the Office of Personnel Management covers the growing AI workforce, and the General Services Administration has released acquisition guidance on AI too. Rob King is the Chief Data Officer at the Energy Department. At the ACT-IAC Emerging Tech and Innovation Conference recently, he says no one can ignore the disruption AI is causing,especially generative AI.

ACT-IAC Health Innovation Summit
Innovation in Government from SOF Week

All the military services, and pretty much the whole federal government, says they’re looking for innovative solutions. The hang-up can be what “innovation” actually means to each organization. Lt. Col. David Brewer (USAF) is Total Force Integration Liaison in the Disruptive Technology Division at Air Force Futures Center 3 Integration and Innovation. At the Emerging Tech and Innovation Conference, he tells me why innovation isn’t a noun, and why he thinks people are using the term incorrectly.

The Office of Federal Procurement Policy is fresh off the celebration of its 50th anniversary. One of the tools it’s provided to agencies is the Periodic Table of Acquisition Innovations. The table came out of a working group ACT-IAC’s Institute for Innovation put together. Jim Cook is Chair of the Institute. At the Emerging Tech and Innovation Conference, he tells me the institute is expanding its focus from just creating connections.

The Bureau of the Fiscal Service is on what it calls a transformation journey, like a lot of other federal agencies. BFS is engaging its employees, and the federal organizations it serves, to guide that journey. Joe Gioeli is Deputy Commissioner of Transformation and Modernization at BFS. At the Emerging Tech and Innovation Conference, he tells me that journey began with what the agency calls a Future Readiness Assessment.

ACT-IAC Health Innovation Summit
Innovation in Government from Sea Air Space