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Episode 324: In this episode, we talk about contaminants that need to be filtered out – out of your business and out of your commercial vehicle air and fuel system. In our That’s Not Heavy Duty segment, Jamie tells a story of an irate and unreasonable customer and talks about a solution he found for customers that are impossible to please.

Our featured guest is Jay Stephenson, North American Training Leader at Fleetguard. We discuss how high-quality filtration products are essential for preventing unscheduled downtime and costly maintenance issues. With the rise of counterfeit parts being sold online, Jay emphasizes the importance of buying genuine parts and not just ‘racing to the bottom’ on price. We also discuss how Fleetguard is unique because they make their own filter media to ensure quality.

Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.

Sponsors of this Episode

Heavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.com

Hengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.

Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They’re your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.

HDA Truck Pride: They’re the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.

Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.

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