Record numbers of prospective customers want fast, efficient help with investment and life event planning and they expect personalized, digital experiences. Join John Almeida, Global Head of Wealth and Asset Management at ServiceNow, and Steve Gresham, CEO of The Execution Project, as they discuss how Wealth and Asset Management firms can accelerate their digital adoption, so financial advisors can provide differentiated services combined with in-depth analysis and expert advice for all-round fulfilling customer experiences.

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Wealth and Asset Management firms are facing a shortage of key talent, making attracting and retaining the best and brightest people, a key management issue. Join John Almeida, Global Head of Wealth and Asset Management at ServiceNow, and Kerry Gross, Director of Research Intelligence at Arizent, as they share highlights from new research discussing how wealth and asset management firms can make their teams more attractive by digitally transforming operations to integrate front-to-back-office workflows and using state-of-the-art tools that eliminate manual processes and repetitive paperwork.

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There’s a huge opportunity for wealth and asset managers to use technology to do more with less and to strike the right balance between prospecting and delivering highly personalized wealth services to a new generation of clients. Join John Almeida, Global Head of Wealth and Asset Management at ServiceNow, and Ilan Davidovici, Principal of Client Experience at Edward Jones, as they discuss how wealth and asset management firms can transform their operations to reduce the administrative burden on advisors and in turn, improve their experience, the experience of their operational staff, and ultimately, their clients.

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