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Do you ever worry about the tax man coming after you? What about any other government agency? Do you even know who can and what it truly takes to avoid getting in trouble? I’m sure most of us pay our taxes correctly enough to remain under the radar but what about OSHA, or the Department of Labor or the Environmental Protection Agency? I never really thought to personally worry about it, but then it came to my attention I may not need to worry about myself or my team. It could come from a client or team members significant other. How are you staying protected and from who?

Pandy Pridemore is the Principal Consultant and Mediator for The Human Resource USA. With over 44 years experience including corporate and public sector human resources work, she even had a stint at her father’s small flower shop. The Human Resource USA offers short term, long term, and on call HR Services to small businesses. Pandy is not only a sought after speaker for human resources but also hosts a weekly cable television show and podcast where she discusses Ohio state and Federal level HR guidelines and practices.

Don’t miss this episode of the Floor Academy Podcast as Pandy and I discuss who you need to be looking out for, what documentation you need to protect yourself, and why HR is more that harassment complaints and even small businesses need some form of it.

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How many times do you follow up with a potential client before you move on? What kind of follow up system do you have? Does any of it involve education? Did you know that the average buying cycle for flooring is 6 to 12 months? How are you staying in front of your prospects so they will use you when they are finally ready?

Chris Frate, owner of Pasquale Floors in Cleveland, OH, has grown his business to have multiple crews offering sand and finish services. Started in 2001, its been a journey to get the system and processes in place that allow Chris to now focus on the business instead of the sanding and finishing. Wanting to develop a better way to close leads and stay in front of clients Chris went looking into drip campaigns to have an automated way to educate his prospects as well as stay top of mind with them.

Listen in to this week’s episode of the Floor Academy Podcast as Chris and I discuss what a drip campaign is, how to set one up, and some ideas to get you started on your own.

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Struggling to manage just the field operations? What’s it like to add on the books, marketing, scheduling, deliveries, and bidding? Wearing all the hats is a difficult task that is only multiplied by the facts that we are not good at everything and we don’t enjoy everything. Did you know that you don’t have to do it all? Did you know that your struggles are not unique and many other owners are just like you?

Doug Howard is President of Growth Team Strategies, a consulting company specializing in growth planning, succession planning and business improvement.

For more than 30 years, he has worked with owners of growing businesses to help them overcome challenges and develop strategies for successfully navigating growth. He does this through training, webinars, writing, facilitated meetings and one-on-one consulting.

Doug is known for his entertaining yet informative approach to business ideas and strategies. He likes to bring complex business concepts into clarity with real life stories and recognizable examples.

Doug is a graduate of the Wharton School of Business. He previously owned a small business consulting company for 17 years with offices in Alabama, Arizona, Virginia and Maryland. He served as a Carroll County Commissioner for 8 years and even worked as the Director of Miller for several years.

Discussed this week on the Floor Academy Podcast, Doug and I break down how owners don’t need to wear all the hats and how to escape that trap.

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Johns Manville

Schluter Systems

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