Episodios

  • Money Mules Unmasked: Banking on Fraudology's Deep Dive with Hailey Windham and Karen Boyer
    Aug 27 2024

    Fraudology is presented by Sardine.

    In this episode of Fraudology, Karisse Hendrick shares a Banking on Fraudology episode where Financial Fraud Fighter, Hailey Windham, welcomes Karen Boyer, SVP of Financial Crimes for M&T Bank, to dive deep into the complex world of fraud detection and prevention.

    Karen Boyer sheds light on the significance of understanding money movement and the challenges financial institutions face due to resource limitations and evolving tactics, including the impact of generative AI on phishing and social engineering. Together, they unpack the nuanced subject of money mules, the crossover between fraud and anti-money laundering, and the importance of collaboration and increased resources to combat these sophisticated schemes effectively.

    To connect with Karen Boyer:

    https://www.linkedin.com/in/karen-boyer-cfe-cfci-ccci-0478b523/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    1 h y 7 m
  • "2.9 Billion Social Security Numbers Exposed" --Or, Were They?
    Aug 22 2024

    Fraudology is presented by Sardine.

    Welcome to the Fraudology Podcast with Karisse Hendrick. In this episode, Karisse delves into the recent headline-grabbing data breach involving nearly 2.9 billion Social Security records. While initial reports painted a dire picture, Karisse breaks down the true scope of the breach and its implications, clarifying that the actual number of unique Social Security numbers compromised is much lower. She shares insights from experts, including reporting by Brian Krebs, and sheds light on how data brokers like nationalpublicdata.com obtain and mishandle such sensitive information. Tune in to understand the broader impact of this breach on data privacy and fraud prevention.

    For more context and to hear Karisse's analysis, don't forget to listen to the full episode and subscribe for more expert insights into the world of e-commerce fraud fighting.

    Related Articles:

    https://krebsonsecurity.com/2024/08/nationalpublicdata-com-hack-exposes-a-nations-data/

    https://www.troyhunt.com/inside-the-3-billion-people-national-public-data-breach/?

    https://krebsonsecurity.com/2024/08/national-public-data-published-its-own-passwords/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    29 m
  • "Revenue Attach Rate" - A New KPI You Should be Measuring with Simon Taylor
    Aug 20 2024

    Fraudology is presented by Sardine.

    In this episode of Fraudology, host Karisse Hendrick sits down with Simon Taylor, head of content at Sardine and a recognized expert in fintech and fraud prevention. They dive deep into the evolving landscape of e-commerce fraud prevention, discussing Simon's term "revenue attachment," and the importance of differentiating between "revenue prevention" and "fraud prevention."

    Simon shares insights from his journey into fraud prevention, his role at Sardine, and the significance of lifelong learning. The conversation emphasizes the need for effective marketing, collaboration among fraud, marketing, and product teams, and a data-driven approach to optimizing KPIs for better customer retention and bottom-line profitability.

    To Follow Simon Taylor on LinkedIn:

    https://www.linkedin.com/in/sytaylor/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    52 m
  • Dissecting The Relationship Between Fraud and Payments with Scott Engel
    Aug 15 2024

    Fraudology is presented by Sardine.

    In this episode of Fraudology, Karisse Hendrick welcomes Scott Engel, a longtime colleague and friend, to discuss his impressive 20-year journey in fraud prevention and payments. Scott shares insights from his early days at Expedia, detailing the evolution of their world-class fraud prevention team, to his pivotal role in managing payments at Rhapsody/Napster.

    The conversation delves into the relationship between fraud and payments, emphasizing how understanding payment data and processes can significantly enhance fraud prevention efforts. Scott also explains his innovative "pyramid of payment needs" and highlights the importance of networking and continuous learning in the ever-evolving payments landscape.

    To Connect With Scott Engel:

    https://www.linkedin.com/in/scott-engel-1b8621/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    1 h y 4 m
  • How One Man Used Instagram to Create a $600K Monthly Extortion Empire
    Aug 13 2024

    Fraudology is presented by Sardine.

    In this episode of Fraudology, Karisse Hendrick dives into the intricacies of online fraud with enlightening real-world examples. This solo episode deviates from the usual format to deliver some compelling fraud news stories. Learn about Idris Quiba, known for extorting social media influencers and demanding payments to unlock hijacked accounts, and how his violent methods led to his eventual capture.

    Plus, hear about a devastating SMS scam that led to a substantial financial loss, illustrating the importance of cautious online behavior. Tune in for essential insights into the world of online fraud and how to protect yourself and your loved ones.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    28 m
  • True Fraud Stories: How a Credit Manager Stole $60K in Plain Sight
    Aug 8 2024

    Fraudology is presented by Sardine.

    In this episode of Fraudology, we explore three riveting fraud cases: the recent arrest of suspects involved in a spoofing service in London, a credit union credit manager in Billings, Montana who fraudulently stole debit and credit card numbers from customers over a year, and the fascinating "micro debit scheme" that silently siphoned millions from consumers' bank accounts over seven years.

    Each story sheds light on different facets of fraud, from fraudulent services sold on social media to the inside job of a trusted bank employee and large-scale, unnoticed thefts through tiny transactions. Tune in to understand the intricacies of these schemes and the measures being taken to catch these fraudsters. Plus, stay tuned next week for an intriguing story about an Instagram account hacker caught by the FBI! Don't forget to check out Haley Windham's "Banking on Fraudology" for more insights into banking-related fraud.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    27 m
  • Uncovering the World of Domain Fraud with Industry Insider Ryan Konop
    Aug 6 2024

    Fraudology is presented by Sardine.

    In this episode of Fraudology, host Karisse Hendrick welcomes Ryan Konop, Senior Manager of Payment Systems and Processing for Newfold Digital, to discuss the complex world of domain fraud. Ryan, with a background in the navy and extensive experience in the domain web hosting industry, dives into the sophisticated tactics of fraudsters who exploit international events and the evolving systems used to combat these threats.

    They explore the critical role of domain registrars, the impending switch from whois to RDAP for registrar information, and the growing need for collaboration across various teams to detect and prevent different types of fraud. Ryan also shares insights on machine learning applications for fraud prevention and the unique challenges faced by the web hosting industry. Don't miss this enlightening conversation on how advanced systems and a collaborative mindset are essential in staying a step ahead of these digital adversaries.

    To connect with Ryan Konop:

    https://www.linkedin.com/in/rkonop/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    47 m
  • Inside the Myanmar Scam Factories: Exploitation and Escape
    Aug 1 2024

    Fraudology is presented by Sardine.

    In this solo episode of Fraudology, host Karisse Hendrick delves into the harrowing story of Billy, an Ethiopian man who was trapped in a criminal enclave in Myanmar and coerced into scamming online victims. Billy's ordeal began when he was deceived by a fake job offer in Thailand and subsequently forced to adopt the identity of a rich Singaporean woman. After leading a strike against his captors, Billy was severely tortured and eventually escaped after his family paid a $7,000 ransom.

    Karisse sheds light on the broader context of this criminal landscape centered along Myanmar's eastern border, where scam syndicates exploit hundreds of captives through threats and torture, generating billions of dollars annually. This episode highlights the extreme psychological and economic toll on both the scammers and their victims, drawing connections to larger issues of human trafficking and global cyber fraud. Tune in to learn more about the complex and devastating world of modern-day online scams and forced labor.

    To read the full article:

    https://www.wsj.com/world/asia/cyberscams-human-trafficking-forced-labor-ba2c6c1a?

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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    32 m