Episodios

  • Market Evolution: Optimizing the Seller and Borrower Experience
    Mar 14 2025

    In this episode of The Way Home, Phil Treadwell interviews Kevin Kauffman, SVP, Seller Engagement, Single-Family Acquisitions at Freddie Mac, and Bill Lowman, Chairman at American Pacific Mortgage, to discuss the role of data-driven insights, technology and personalized support in navigating market changes. Find out how we’re enhancing the mortgage process for both Sellers and borrowers.

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    17 m
  • Stay up to Data: Automating Servicing for Sustainable Homeownership
    Feb 20 2025

    In this episode of The Way Home, Phil Treadwell interviews Freddie Mac’s Donna Spencer, VP, Servicing Relationships and Performance Management and Linda Du, Chief Operating Officer at Valon Mortgage, about the impact of digital solutions and automation on servicing and the borrower experience.

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    22 m
  • Forging a New Path: The Future of Servicing Excellence
    Jan 31 2025

    In this episode of The Way Home, Freddie Mac’s Mike Reynolds, SVP and Head of Servicing, Single-Family Portfolio and Servicing, chats with Phil Treadwell about the technology, innovations and enhancements that will help move the servicing industry forward.

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    17 m
  • Identify More Homeownership Opportunities through Technology
    Dec 5 2024

    In this episode, you’ll hear from experts, Jim Clement, Seller Strategy and Optimization Director, and Angie Wilen, Equitable Housing Senior Director, on how lenders can find equitable housing opportunities by breaking through long-standing myths about technology and embracing digitization and change to uncover “missed opportunities” within Loan Product Advisor®.

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    16 m
  • Build Your Business with Faith-Based Initiatives
    Nov 5 2024

    Collaboration with faith-based organizations is one of the most underutilized ways that housing professionals can build their business in the communities they serve. In this episode, Hermond Palmer, Senior Vice President of Outreach and Inclusion at the National Foundation for Credit Counseling shares how lenders can support faith-based organizations and convert those relationships into repeat business.

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    12 m
  • Close the Gap with Down Payment Assistance
    Jun 20 2024

    In the latest episode, Monica La Crue, Single-Family Affordable Lending Manager, and Malyna Phan, Branch Manager, Big Valley Mortgage, discuss how real estate professionals can help match borrowers with the right down payment assistance program for their unique needs. Listen to learn more about DPA resources, collaboration between loan officers and real estate professionals and misconceptions about borrowers who require down payment assistance.

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    7 m
  • The Way Forward: Strategic Partnerships Transforming Industry Practices
    May 29 2024

    In our final episode, Erin Langevin, Senior Vice President, National Retail Operations, Guild Mortgage joins guest host Phil Treadwell, founder of M1 Academy and host of the Mortgage Marketing Expert podcast, to discuss the role strategic partnerships play in transforming industry practices

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    22 m
  • Pathway to Stability: Servicing's Role in Sustainable Homeownership
    May 7 2024

    In this week’s episode, Donna Spencer, Vice President, Servicing Relationship and Performance Management joins guest host @Phil Treadwell, founder of M1 Academy and host of the Mortgage Marketing Expert podcast, to discuss the importance of servicing for sustainable homeownership and creating new homeownership initiatives.

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    18 m