Best-selling author and compliance professional Tory Haggerty discusses his new book, Thick Red Line, which breaks down how bias and discrimination can affect any and every part of the loan cycle from application to underwriting to pricing to marketing. Using case studies, Haggerty shows how some banks have navigated their way back to compliance and fair lending.

Have you ever seen a DEI campaign that made you physically cringe? That’s a common side effect to reading canned messaging from a company pandering to a certain demographic, whether its minorities or women or LGBTQ+ people. How does a mortgage company avoid such cringe-worthy pandering when trying to reach minority homebuyers? NAF Co-founder and CEO, Patty Arvielo, and her SVP of Growth and Expansion, Mosi Gatling, are here to explain the difference and teach listeners about authentic representation.

Finally, Gated Communities proudly welcomes one of the most respected figures in the mortgage industry, the man who brought DEI to the forefront, and runs the largest minority-focused mortgage association in the United States: Tony Thompson, founder and CEO of NAMMBA, also known as the National Association of Minority Mortgage Bankers of America. Thompson shares his story, the origins of NAMMBA, and why inclusion is the key ingredient for companies to achieve more profitability with diversity. Why do some companies see increased profits when diversifying the c-suite while others don’t? Inclusion, Thompson said; they’re not bringing the I in DEI.