Episodios

  • Top trends shaping M&A in home-based care: Insights from finance expert Mark Patterson
    Oct 3 2024

    In this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing demand for integrated care models that combine skilled and unskilled services and surging investor interest driving fierce competition among buyers. With interest rates stabilizing and regulatory changes on the horizon, agencies must focus on prioritizing and demonstrating streamlined processes, scalability, and high quality of care to attract potential buyers. Mark emphasizes how leveraging advanced technology and developing strong operational metrics will not only lead agencies to thrive but will also become key capabilities to attract potential buyers in the future.

    Related resources:

    • Podcast: Mastering the art of home-based care mergers, acquisitions, and integration with Jen Lentz
    • Podcast: The business of mergers and acquisitions in home care with Robinson + Cole
    • Blog: 4 growth strategies for home care agencies from industry experts
    • Blog: Key performance indicators – The power of data in home care
    • Blog: 4 ways to improve home care inefficiencies with technology
    • AlayaLabs: Transforming healthcare with AI-powered predictive tools

    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    24 m
  • Using AI to automate key processes in home-based care with Jeff Salter
    Aug 19 2024

    In this episode, Jeff Salter, the innovative founder and CEO of Caring Senior Service, returns to the podcast to discuss the future of AI in home care and how automating tedious tasks can free up staff for more impactful activities and critical decision-making. From enhancing admissions processes and optimizing caregiver scheduling to utilizing predictive analytics for personalized care planning, Jeff shares how implementing AI-powered tools can dramatically improve agency operations, increase efficiency, reduce costs, and help deliver better client outcomes and business growth. Jeff shares his experience navigating the integration of AI solutions and recommendations for adopting these new tools, plus practical advice on experimenting with AI technologies to grow your business and stay competitive.

    Episode resources

    • Podcast with Jeff Salter: Closing the Gap in Senior Care with a bike ride
    • Webinar: 4 revolutionary use cases for AI in home-based care
    • Podcast: Tackling home care staffing challenges with AI technology
    • Blog: How AI and optimization tools are impacting home care delivery
    • Blog: Embracing AI technology to recruit and retain caregivers
    • Blog: Home Care Software with AI Scheduling – 5 Key Features
    • How AlayaCare is revolutionizing home care with AI-based solutions to address top industry challenges
    • AlayaLabs: Transforming healthcare with AI-powered predictive tools

    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    34 m
  • Navigating Cybersecurity Risks in Home-Based Care
    Jul 15 2024

    From sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare's Chief Legal Officer, shares insights into the current state of data security and privacy in the home care industry, including common threats, actionable prevention strategies, how to stay compliant with regulations, and helpful resources to elevate your cybersecurity preparedness and ensure the safety of your data. Richard digs deep into how organizations can fortify their defenses by mapping data flows, implementing the minimum necessary use principle, setting precise roles and permissions, using audit logs to meet regulatory standards like HIPAA and GDPR, and more.


    Episode Resources

    • Webinar: Ensuring data security and privacy in home-based care
    • Blog: 5 proactive steps to improve the security of your home-based care data
    • Guide: Evaluate the security and performance of your home-based care software
    • How AlayaCare delivers best-in-class security and performance standards
    • Security Center: Security & Privacy at AlayaCare

    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    22 m
  • Navigating the CMS 80/20 rule, Medicaid, and advocacy in home health modernization with Jesse Howard
    Jun 17 2024

    What is the impact of the CMS 80-20 rule and recent Medicaid rate adjustments on the home health industry? Unlock the secrets to modernizing home health operations with Jesse Howard, Vice President of Operations for Girling Personal Care. Jesse dives deep into the financial strains and staffing challenges home health providers face, particularly in Texas, where low Medicaid reimbursement rates and competitive wages make it hard to sustain quality care. Listen in as this episode presents a comprehensive understanding of how these financial pressures affect operations and what home health agencies can do to stay competitive.


    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    30 m
  • Enhancing home care revenue cycle management with insights from Alik Kassner
    May 15 2024

    Whether you are an agency owner looking to enhance your financial operations or an administrator curious about how your team can better manage the fiscal realities of the home care sector, this episode is a masterclass in navigating the shifting landscapes of health care finance. Learn about navigating the complexities of Medicaid disenrollments and electronic visit verification (EVV) as Alik Kassner, co-managing partner of Alpine Homecare, provides insight into improving revenue cycle management (RCM) practices. With Alik's impressive banking and health care background, he discusses formidable obstacles, the essential role of forecasting, and how state assistance and advanced technology merge to create a robust RCM system.

    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    28 m
  • How hospital-at-home programs boost patient satisfaction and reduce hospital overcrowding
    Apr 15 2024

    Home Health Consultant and CEO of Corcoran Consulting Group, Guy Tommasi, joins this episode with our host, Jeff Howell, to discuss hospital-at-home care models' growing potential. They explore sustainable, patient-centered approaches to transforming recovery, demonstrating that innovative care models surpass conventional hospital treatment by enhancing patient satisfaction and lowering expenses. Tommasi foresees a smoother fusion of traditional health care, opening new avenues for payers, providers, and patients. Listen as we reflect on our progress and anticipate the growing significance of home care in the health care sector.

    Episode Resources:

    • Connect with Guy Tommasi
    • Visit Corcoran Consulting Group’s website

    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    36 m
  • How good leadership improves employee retention and client outcomes with Peter Svenneby
    Apr 12 2024

    Join Executive Health Care Coach Peter Svenneby and host Erin Vallier as they explore the complex balance between managing and leading in health care. This episode offers valuable insights on creating a culture of well-being for employees and patients. They discuss the traits that make up exceptional leaders in the health care industry and provide strategies for cultivating empathy, improving communication, and maintaining work-life balance. Leaders in health care, and by extension, home-based care, will walk away with a renewed sense of purpose and a better understanding of how their actions can shape the cultural landscape of patient care.

    Episode Resources:

    • Visit Syntuity’s Website
    • Connect with Peter Svenneby
    • Listen to Ep. 47 with Dr. Louise Short and Lori Cabbage about positive work culture
    • Listen to Ep. 29 with Mike McSherry about retaining and attracting great talent


    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    27 m
  • Decoding Medicaid's fixed-cost system challenges with Jeff Humber
    Mar 18 2024

    Drawing from the tapestry of Medicaid policies across the states, this episode explores effective advocacy and the significance of understanding the intricacies that shape care services. Jeff Humber, VP of Payor Relations at Accent Care, shares his experience providing quality care under Medicaid's fixed-cost system. With host Erin Vallier, they discuss strategies for maintaining exceptional care, building relationships with managed care payers, and additional insights on everything from advocacy to caregiver recruitment and retention.

    Episode Resources:

    • AccentCare’s Website
    • Connect with Jeff Humber on LinkedIn



    If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

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    25 m