• How to become a truly customer-centric organization

  • Jan 29 2024
  • Duración: 20 m
  • Podcast

How to become a truly customer-centric organization

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  • Customer-centricity is essential for successful product delivery. Head of Product, Sue Anderson shares how Trade Me keeps its customers at the heart of the product delivery process, and how the renowned New Zealand website constantly strives to do better. This episode is a must-listen for product or business leaders looking to embrace a more customer-led mindset across their organization and teams.
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