• Human Experiences in Healthcare Delivery

  • Jan 23 2024
  • Duración: 21 m
  • Podcast

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Human Experiences in Healthcare Delivery

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  • Resumen

  • Experiences are more than just a series of transactions between patients and healthcare professionals. In many instances, care involves deeply personal and often vulnerable human interactions—not just services but moments of trust. Healthcare can profoundly impact people on a personal level. How can we build a deeply human experience for both patients and caregivers?

    In this episode of the Key In To Quality podcast, Sheila Stevens, MSW, administrator, Experience Training, Education & Coaching, Mayo Clinic, shares her team’s model for exceptional human-centered care experiences and how to train staff to deliver them.

    #mayokeyintoquality

    Hosted by: Timothy Morgenthaler, M.D. @DrTimMorg and Sheri Nemec
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Enfermedades Físicas Hygiene & Healthy Living
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