Episodios

  • EP742: Banks are increasingly under pressure to offer a true omnichannel solution to customers
    Aug 16 2024

    Mark Aldred, Vice President, Sales International, Auriga – the banking evolution

    Banks need to invest to innovate and meet users’ needs. Recent service outages have also shown that banks must act to improve the resilience of their infrastructure in terms of both hardware and software. Further, legacy institutions in the UK appear to be rethinking their branch closure programmes, potentially opting instead to make the branch experience one of the building blocks of an omnichannel service offering. Where next for the banks – the topic of this discussion between Robin Amlôt of IBS Intelligence and Mark Aldred, Vice President, Sales International at Auriga.

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    13 m
  • EP741: Fraud is not just a nuisance but a significant economic threat!
    Aug 15 2024

    Liran Amrany, Partner, Team8

    Fraud is projected to exceed $250 billion by 2031. The FinTech sector faces a crucial challenge in advancing its fraud prevention strategies. Evolving market dynamics offer fertile ground for emerging fraud tech unicorns. Liran Amrany, a Partner at Team8’s FinTech foundry, helps portfolio companies launch new products and businesses. Robin Amlôt of IBS Intelligence speaks to him about the challenges posed by fraud in financial services.

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    8 m
  • EP740: Artificial intelligence is resource intensive – what does that do to your ESG goals?
    Aug 14 2024

    Eklove Mohan, Senior Director of Technology, CTO Office, Synechron

    AI can certainly help with data collection and processing for ESG but we also need to find ways to reduce the carbon footprint of the likes of chatbots and back office technology. Robin Amlôt of IBS Intelligence discusses AI and sustainability with Eklove Mohan, Senior Director of Technology at the CTO Office of Synechron.

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    13 m
  • EP739: How is LeRemitt transforming cross-border payments for Indian MSMEs?
    Aug 13 2024

    Sheetal Jain, CEO & Co-founder of LeRemitt

    Sheetal Jain, CEO & Co-founder of LeRemitt, discusses with Gloria Mathias of IBS Intelligence how the evolving financial landscape is transforming MSMEs, India’s second-largest employer. Learn how the creation of digital platforms is driving significant benefits for MSMEs in international trade.

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    9 m
  • EP738: What is the real value of payment orchestration?
    Aug 8 2024

    Thomas Gillan, Chief Executive Officer, Br-dge

    Bringing together multiple payment technology solutions in one place, payment orchestrators like Br-dge work as independent, trusted partners for the broader ecosystem. These firms work behind the scenes to offer acquirers, platforms and gateways access to the latest technology, allowing merchants to get on with their actual business in the knowledge that their payment stack is futureproofed. Robin Amlôt of IBS Intelligence speaks to Thomas Gillan, CEO of payment orchestration firm Br-dge.

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    10 m
  • EP737: The evolving landscape of automation in banking
    Aug 8 2024

    Joe Myers, EVP Global Banking, Diebold Nixdorf

    The integration of automation solutions is indispensable for banks, large and small alike. The right balance must be struck, allowing financial institutions to leverage technology for seamless customer experiences. What strategies are banks following to optimise their software and hardware offerings to enhance functionality without compromising user experience? US company Diebold Nixdorf specialises in the sale, manufacture, installation and service of self-service transaction systems such as ATMs. Present in 130 countries, the company is the largest provider of ATMs in the USA. Robin Amlôt of IBS Intelligence speaks to Joe Myers, EVP Global Banking at Diebold Nixdorf.

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    11 m
  • EP736: The challenges of managing AML and KYC compliance in the UK
    Aug 7 2024

    Phil Cotter, Chief Executive Officer, Smartsearch

    Earlier this year, the UK’s HM Treasury published its consultation on improving the effectiveness of the Money Laundering, Terrorist Financing and Transfer of Funds Regulations. New rules will inevitably follow – the clock is ticking on that. While we may welcome improved clarity, it will also mean a higher regulatory burden. Staying compliant with constantly changing regulation is a pressing challenge. Smartsearch specialises in providing digital compliance solutions for regulated businesses in the UK. Robin Amlôt of IBS Intelligence speaks to the company’s CEO, Phil Cotter.

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    11 m
  • EP735: How Open Banking is transforming the luxury shopping experience
    Jul 24 2024

    Donal McGuinness, CEO, Prommt

    A luxury purchase demands a luxury experience from start to end and this should extend to the checkout process. Now what can help you achieve this? The answer is open banking and the ease of digital payments. Gloria Methri of IBS Intelligence speaks to Donal McGuinness, CEO at Prommt, on the impact of digital payment transformation on the automotive sector - especially around remote and online high-value transactions.

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    12 m