Martijn Adams, General Manager at 4me, brings a lifetime of expertise in IT service management, having worked with leading companies such as Philips, Deloitte, and Danone.

This episode delves into his journey and the unique approaches that 4me employs to streamline service management across IT, HR, and facilities. You'll discover how service management principles can impact different departments, why user experience is crucial, and the potential of AI in enhancing service delivery.


You'll learn:

1. How adopting a service management mindset can transform various departments beyond IT
2. Strategies for implementing service management across external partnerships and multi-sourcing
3. Experience Level Agreements (XLAs) and their impact on enhancing customer satisfaction
4. The transformative potential of Generative AI in elevating service management practices

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Get in touch with Martijn Adams on LinkedIn: https://www.linkedin.com/in/martijnadams/

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Details about 4me:
Website: https://www.4me.com/
Industry: Software Development
Company size: 80 employees
Headquarters: Santa Barbara, California
Founded: 2010

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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

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Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

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Thanks to our friends at SAWOO for producing this episode with us!

How can you scale your tech company while maintaining rigorous operational standards? Senior VP of Operations at Cyware Joe Aurilia shares what he learned while 5x-ing the company.

In this episode, Joe shares how he's building operations from the ground up, handling the complexities of international teams, and embedding a culture of security and compliance in a rapidly growing company.


You'll learn:

1. How to balance immediate operational needs with long-term growth strategies
2. The challenges and solutions of managing a globally distributed team
3. The importance of fostering a culture of security and compliance
4. Effective communication strategies for rapidly growing teams
5. How to leverage compliance certifications to win enterprise clients

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Get in touch with Joe on LinkedIn: https://www.linkedin.com/in/josephauriliajr/

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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

___________


Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

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Thanks to our friends at SAWOO for producing this episode with us!

Learn from Paul Teodorescu's 25 years of IT experience as he shares the importance of transparency, credibility, and connecting with people in the tech industry.

In this episode, Paul shares his journey from crawling under desks at Merrill Lynch to advising top firms like Morgan & Morgan. Explore the nuances of interim management versus advisory roles, and discover how IT challenges remain consistent across industries. Paul emphasizes the importance of connecting with people, attending and speaking at events, and transitioning from reactive to proactive IT management. Listen in for Paul's perspectives on open-source versus closed-source technologies, the benefits of a cloud-first approach, and the art of public speaking and moderating panels.


You'll learn:

1. The strategic benefits of interim management versus advisory roles
2. Similarities and differences between IT challenges across industries
3. The importance of transparency and credibility in IT
4. How to effectively transition from reactive to proactive IT management
5. The pros and cons of open source versus closed source technologies


Get in touch with Paul on LinkedIn: https://www.linkedin.com/in/paultotherescue/

Elias' blog and TED Talk recommendation:
Wait But Why by Tim Urban | https://waitbutwhy.com/
Tim Urban TED talk | https://www.youtube.com/watch?v=arj7oStGLkU&ab_channel=TED

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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

___________


Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

___________


Thanks to our friends at SAWOO for producing this episode with us!

The end of the traditional SRE? How do you see the future unfolding as AI's role in IT operations grows?

In this episode, we welcome Nathanial Smalley, Principal Sales Engineer at Transposit. He brings his rich experience from over a decade at Splunk and his current role at Transposit to discuss the impact of AI on IT operations. He delves into practical AI applications in the present, its promising future in IT operations and SRE, and the crucial lessons from his transition from military operations to tech leadership — highlighting parallels that provide unique insights into crisis management and strategic planning.


You'll learn:

1. How AI is currently enhancing IT Ops efficiency
2. Predictions for AI's future role in SRE
3. Similarities between military combat and incident response
4. Ways to mitigate stress and burnout
5. What tech companies can learn from the military

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Get in touch with Nate on LinkedIn: https://www.linkedin.com/in/nathanial-smalley-b9a1a621/

Or send him an email: nate@transposit.com

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Details about Transposit:
Website: https://www.transposit.com/
Industry: Software Development
Size: 11-50 employees
Year: 2016

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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

___________


Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

___________


Thanks to our friends at SAWOO for producing this episode with us!

Over the next 3 years, more than 750 million new applications will hit the market... and nobody can predict what those applications will look like.

In this episode, Lee Caswell, SVP of Product and Solutions Marketing at Nutanix, introduces Hyper-Converged Infrastructures: a groundbreaking solution that integrates computing, storage, and networking into a single system to reduce complexity and improve scalability. Reflecting on his tenure at VMware, Caswell also offers insights into VMware's current state post-Broadcom acquisition and its future in the virtualization and cloud market, as well as how businesses often find themselves with inefficiently organized multi-cloud setups and what they can do about it.


You'll learn:

1. What is a hyper-converged infrastructure?
2. How to deal with 'accidental hybrid multi-cloud environments'
3. How the VMWare acquisition is affecting the enterprise IT world
4. Trends in Kubernetes and container security

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About Lee:
Lee is the Nutanix SVP for Product and Solutions Marketing. Lee is well-known for accelerating the adoption of new technologies and came to Nutanix from VMware where he was VP Product Marketing. Lee has extensive leadership experience in the storage, flash and virtualization markets including past executive roles at NetApp, Fusion-IO, and Adaptec. Lee started his career at General Electric and holds a bachelor’s degree from Carleton College and a Master of Business Administration degree from Dartmouth College.

Get in touch with Lee Caswell on LinkedIn: https://www.linkedin.com/in/leecaswell/

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Details about Nutanix:
Website: https://www.nutanix.com/
Industry: Software Development
Size: 5,001-10,000 employees
Year: 2009

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About the host Elias Voelker:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

___________


Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

___________


Thanks to our friends at SAWOO for producing this episode with us!

Cybersecurity as we know it today is still in its infancy, which begs the question: how will it mature in the wake of rapid cloud and AI innovations?

In this episode, Dalarie is joined by Jason Ford, CEO and CISO at Steel Patriot Partners, who shares his in-depth insights into the evolving world of IT operations. From the Wild West of early cybersecurity days to the cutting-edge advancements in cloud computing and AI, Jason guides us through the critical shifts and strategies that are shaping the future of IT for businesses of all shapes and sizes.


You'll learn:

1. The transformative journey of cybersecurity practices
2. Strategic cloud computing moves for modern businesses
3. How AI is revolutionizing cybersecurity and IT operations
4. Navigating risk management in the digital age
5. Practical advice for IT leaders to stay ahead

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Get in touch with Jason Ford on LinkedIn: https://www.linkedin.com/in/jason-ford-5ab206/

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Details about Steel Patriot Partners:
Website: https://www.steelpatriotpartners.com/
Industry: Computer and Network Security
Size: 11-50 employees
Year: 2019

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About the host Dalarie Gonzales:
Dalarie, Brand Ambassador at Checkmk, is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo.

Get in touch with Dalarie Gonzales on LinkedIn: https://www.linkedin.com/in/dalarieg/

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Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

Thanks to our friends at SAWOO for producing this episode with us!

How is technology shaping the future of real estate?

In this episode, David Almeida, VP of DevOps and BI at Fathom Realty delves into the nuances of cloud transformation in real estate, the strategic implementation of Kubernetes for operational efficiency, and the evolving role of AI in this sector. David also shares his first-hand experiences, challenges, and triumphs in navigating these technological advancements at Fathom Realty.

You'll learn:

1. Insights into cloud-based brokerage models
2. Strategies for high system uptime in IT
3. Benefits and challenges of Kubernetes
4. Leadership and communication in DevOps
5. Future and limitations of AI in real estate


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About David:
David Almeida, MBA, is currently serving as VP of DevOps and BI at Fathom Reality. He has a background on development management, development, business process automation, e-commerce and is an all around technologist. David was a collegiate soccer player and later coach, and is fluent in 5 different languages.

Get in touch with David on LinkedIn: https://www.linkedin.com/in/david-almeida-08a665/


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About Fathom Realty:
Fathom is a cloud-based, technology-driven, full-service real estate brokerage providing our agents with the industry's best commission splits ... all without compromising on providing the effective training and the highest level of support our agents deserve. Their agents keep more of their hard-earned commission and therefore are able to reinvest more money back into their marketing and serving their clients.

Website: https://www.FathomRealty.com
Industry: Real Estate
Company size: 5,001-10,000 employees
Headquarters: Cary-RTP, NC
Founded: 2010

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About the host Dalarie:
Dalarie is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo.

Get in touch with Dalarie via LinkedIn or email podcast@checkmk.com

___________


Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

This podcast is produced by our friends at SAWOO.

Discover the synergies of DevOps, DataOps, and cloud technologies that are driving Toyota's IT revolution as we delve into the cutting-edge IT strategies powering one of the world's leading automakers.

In this episode, Kumar Singirikonda, Director of DevOps Engineering at Toyota North America, shares his insights into Toyota's IT methodologies, reflecting on his role in orchestrating these strategies. He discusses the practicalities and challenges in achieving high levels of DevOps maturity, highlighting Toyota's focus on scalability, robustness, and cost-efficiency in their systems. Kumar also gives a sneak peek into his upcoming book, the "DevOps Automation Cookbook."


You'll learn:

1. The practical challenges in the last 20 % of DevOps maturity
2. Strategies for scaling resources and aligning tech with business goals
3. The journey to reaching 100 % in DevOps efficiency
4. Insights from Kumar's book with 250+ pages of DevOps wisdom
5. Integrating Toyota's manufacturing principles into IT

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About Kumar:
Kumar Singirikonda, the Director of DevOps Engineering at Toyota North America, is renowned for his leadership and impact in DevOps. He's also an advisory board member at The University of Texas at Austin's McCombs School of Business, contributing insights to courses. Additionally, Kumar plays a key role on the board of the Gift Of Adoption Funds, which provides grants to help vulnerable children find permanent families.

Get in touch with Kumar on LinkedIn: https://www.linkedin.com/in/kumarsingirikonda/

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About Toyota:
Toyota is world-famous as the manufacturer of high-quality, high-value cars, vans and trucks that set the standard for long-term resale value and durability. A reputation of reliability has been earned by Toyota vehicles due to their consistent ability to withstand the test of time. Due to the low frequency of breakdowns experienced by Toyota vehicles, you can expect to spend less on the vehicle at the end of its lifecycle.

Website: https://www.toyota.com/
Industry: Motor Vehicle Manufacturing
Company size: 10,001+ employees
Headquarters: Plano, TX
Founded: 1957

____________

About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

____________

Podcast Music:

Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
https://stroeme.com/
https://compost-rec.com/

This podcast is produced by our friends at SAWOO.