Are you listening to your learners?
In this episode, our guest is strategic listener Emily Taylor. With a background in human-centered design, Emily is an expert listener. I've worked with Emily before and she's helped me and my clients be better listeners so we can identify skill gaps and create tailored training and resources to support behavior change.
She's sharing some of her best tips in this episode, so you can too.

▶️ Just Listen. How This One Needs Analysis Method Can Improve Your Nonprofit Training with Emily Taylor

▶️ Key Points:
00:58 Why listening is so important
07:40 Making listening part of your nonprofit training process
09:49 What makes listening challenging for talent development teams
13:15 The benefits of listening to learners in your nonprofit training
18:09 Do this one thing to improve how you listen to your staff right now

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

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Connect with Emily
LinkedIn: Emily Taylor
Website: teenybig.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.