In a post-COVID world, hospitality industry's talent acquisition and retention are more crucial than ever. Join Lisbeth Ceballos and guest Charles Johnson, General Manager at DoubleTree, as they look into strategies for building a coaching culture that empowers your team, fosters professional development, and drives success. Learn how to create an environment where employees feel valued, supported, and motivated to grow within your organization. Make sure to leave a like, follow and subscribe to Leadership Lessons in Hospitality Podcast here: https://youtu.be/5_fYY3DXxWI #TalentDevelopment #LeadershipStrategies #PostCOVIDHospitality #HospitalityLeadership #CareerGrowth #MentorshipMatters 00:00 – Preview of Episode 00:20 – Intro of podcast and guest Charles Johnson 01:15 – Career background, development, and leadership 05:07 – Leading the team 07:12 – Maintaining relationships with the community, community engagement, and team growth in hotel management 13:00 – Creating a positive and engaging work environment: Shared goals and personal growth 15:54 – Challenges and future of the hospitality industry 20:45 – The role of support systems in personal and professional growth 24:25 – Challenges and differences in the food and beverage market 28:16 – Advice for young hoteliers 31:43 – Closing; Contact information Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

From the warmth of South American hospitality to navigating the nuanced expectations of US guests, Julian Clavijo Hung, GM at 6080 Design Hotel, offers a unique perspective on creating exceptional guest experiences. Tune in to Lisbeth's Leadership Lessons to hear how cultural awareness and adaptability are key ingredients in the recipe for success in the hospitality industry. Catch the latest episode here: https://youtu.be/coSsAlpxGiw #HospitalityInsights #CulturalAwareness #CrossCulturalService #GlobalHospitality #LeadershipLessons

0:00 – Preview of Episode 0:30 – Intro to the episode and guest Julian Clavijo Hung 2:26 – Cultural differences between hotels and employees' perspective 5:22 – Carnival Cruise Lines experience 9:48 – Hiring and retaining the right talent 16:48 – How to keep employees engaged 21:39 – Maintaining excellence with ownership and guests and at the same time 28:23 – Managing consistency with social media platforms 31:04 – Closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

From blueprints to boutique brilliance! The Tallison Hotel is undergoing a stunning transformation, and we've got the inside scoop! Join us as Adam Cohen, the hotel's General Manager, takes us behind the scenes. He shares the exciting journey of blending Parisian elegance with modern comfort, the challenges of balancing art deco inspiration with Marriott brand standards, and the meticulous attention to detail that goes into creating a truly exceptional guest experience. Tune in to Lisbeth's Leadership Lessons in Hospitality Podcast hosted by Lisbeth here: https://youtu.be/W7VlTbzPzbU #Hospitality #BoutiqueHotels #GuestExperience #HotelManagement #Leadership #Hospitality #TeamCulture #EmployeeExperience

0:00 – Preview of the episode 0:18 – Introduction of guest Adam Cohen 1:07 – Renovation 1:38 – Background of the guest 3:01 – Challenging and rewarding part of the construction and renovation 4:13 – Rooms in the property 4:35 – Building coaching culture 7:42 – Personal philosophy 8:59 – Strategies for recruitment and retention in the hospitality industry 11:28 – Training and development in the industry 14:10 – Discussing the cuisine, sustainability, and fun in the hospitality industry 17:08 – Wildest story in the renovation 18:46 – Future trends and strategies in the hospitality industry 21:16 – Revenue management strategy 23:50 – Providing training to the employees 25:33 – Guest contact details and closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707