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In this week's episode of the In the Lead Show, Nola Simon and I discuss the future of work and how Leaders can support, manage and enable their teams for success in this new way of working.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Nola Simon is a hybrid/remote futurist, approaching the strategy of hybrid or remote work with a futurist perspective. She is the founder of Nola Simon Advisory, a boutique consultancy and the host of a future of work podcast, The Janus Oasis. Nola has worked some version of hybrid or remote for over 10 years, pioneering work from home for her team. Her expertise in fine tuning strategy, crafting compelling narratives and operationalizing hybrid/remote was developed far before the pandemic. She’s seen the downsides of alternate ways of working too – overwork led to a life-threatening car crash due to undiagnosed pneumonia. Her lung collapsed while she was at the wheel, and she hit a fully loaded cement hauler. Shifting to 100% remote work meant that she lost access to the office building she worked in for 16 years so she understands the impact to belonging, employee engagement and retention.

Nola believes the secret to hybrid work is intention. Communication matters - it requires listening, asking great questions, establishing trust and psychological safety. Flexibility and a willingness to experiment and adjust course is the way to build effective culture and process.

Storytelling is one of the most powerful ways to implement hybrid work and engage employees.

The future of work will be about integrating work into life. Flexibility is essential to work/life integration - happier and healthier employees are key to successful companies.

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: https://www.linkedin.com/in/jenn-tsang
5. YouTube: https://www.youtube.com/channel/UCLH82NqeTJPyr3Yi_saY3Ng