In this episode of the SaaS Minds Podcast, host Alex interviews Ishay Tentser, CEO and founder of Timeless AI. Ishay shares his unique journey of pioneering a business on WhatsApp five years ago, which has now become a trend among VCs. He explains how he runs Timeless AI, which integrates WhatsApp with CRM systems to bring all customer communication into one platform. Ishay also discusses managing platform risks, maintaining a first-mover advantage, and balancing his time with a web development agency he co-founded. The discussion covers Timeless AI’s product-led growth strategy, challenges faced with WhatsApp API changes, and future plans. Ishay emphasizes the importance of focusing on customer needs, SEO, and the compound interest effect, alongside recommending great SaaS tools and sharing valuable advice for other SaaS founders.

🔍Timestamps:

00:00 Introduction to Ishay Tentser's Journey

01:15 Building a Business on WhatsApp

03:14 From Web Development to SaaS

06:20 Growth and Customer Acquisition Strategies

10:57 Product Market Fit and Future Plans

20:33 Navigating CRM Partnerships and Integration

22:37 Exploring Product Roadmap and Platform Expansion

23:53 Addressing Platform Risks and API Dependencies

28:04 Preventing Misuse and Ensuring Ethical Practices

30:33 Quick Fire Questions and Recommendations

35:45 Final Thoughts and Key Takeaways

38:10 Conclusion and Promotion

-- LINKS --

► Show Notes: http://nuoptima.com/saas-podcast/timelinesai-ishay-tentser

🔗 Follow NUOPTIMA:

• LinkedIn: https://www.linkedin.com/in/alexej-pikovsky-9743701/
• Website: https://www.nuoptima.com

🔗 Follow Ishay:

• LinkedIn: https://il.linkedin.com/in/tentser
• Website: https://timelines.ai/

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