Episodios

  • The Role of NASM in Senior Move Management
    Jul 23 2024
    In this episode of "Let's Talk About Scams," host Joyce Petrowski welcomes Zachary from Riavanti, a senior move management company. Zachary provides valuable insights into the role of senior move managers, explaining how they assist seniors in downsizing and moving into new homes or senior communities. The discussion covers the personalized services offered by Riavanti, including sorting, packing, coordinating with movers, and ensuring a smooth transition for seniors. The importance of the National Association of Senior Move Managers (NASM) is highlighted, emphasizing their code of ethics and commitment to high standards.
    Key Episode Takeaways
    • Senior Move Management: Understanding the role of senior move managers and how they differ from traditional movers.
    • Personalized Service: Riavanti's approach to working one-on-one with seniors to prioritize essential items and reduce stress.
    • NASM Membership: The benefits of choosing a NASM member for senior move management, including adherence to a strict code of ethics.
    • Family Involvement: How Riavanti collaborates with both seniors and their families to ensure a seamless move.
    • Ethical Downsizing: Ensuring unwanted items are donated or sold to benefit others, easing the emotional burden of letting go.
    Key Resources and Links
    • Rose Advocacy: roseadvocacy.org
    • Riavanti: reavanti.com
    • National Association of Senior Move Managers (NASM): NASM Website
    Call to Action
    Don't forget to visit our website at roseadvocacy.org for more resources and to sign up for our monthly newsletter. Follow us on social media, and click subscribe so you never miss an episode of "Let's Talk About Scams.”
    Remember, knowledge is power—subscribe to “Let’s Talk About Scams” podcast to stay updated on ways to safeguard your well-being against scams. Share what you’ve learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams.Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.
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    21 m
  • Safeguard Your Move: Insights from a Moving Industry Pro
    Jul 9 2024
    In this episode of "Let's Talk About Scams," host Joyce Petrowski welcomes George Phillips, the business development manager at Just-In Time Moving (jitmoving.com) and a member of the Arizona Movers Association. George shares valuable insights on how to choose a reputable moving company, focusing on the unique challenges and considerations for elderly individuals and interstate moves. He highlights the importance of verifying a moving company's credentials, such as their Department of Transportation number and membership in industry associations. George also discusses the issues surrounding "hostage shipments," where belongings are held for ransom, and provides tips on how to avoid such scams. Additionally, the episode covers the benefits of in-home estimates, the necessity of proper insurance coverage, and the advantages of professional packing services.Key Episode Takeaways Verify moving companies by checking their Department of Transportation (DOT) number and membership in local and national moving associations.Avoid scams by doing thorough research before hiring a moving company.Understand the importance of in-home estimates for interstate moves to ensure accurate quotes and smooth operations.Be aware of the legal protections against "hostage shipments" in Arizona and the appropriate authorities to contact if an issue arises.Consider professional packing services to ensure compliance with international regulations and minimize the risk of damage during the move. Key Resources [protectyourmove.gov] (http://protectyourmove.gov)[movinginsurance.com] (http://movinginsurance.com) Remember, knowledge is power—subscribe to “Let’s Talk About Scams” podcast to stay updated on ways to safeguard your well-being against scams. Share what you’ve learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams.Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam. www.MoversAZ.org Members on the page & also a Consumer Resources page www.ProtectYourMove.gov You can check the Registered Mover Database, Information on Planning your move, Know your Rights and Responsibilities, Resources to Safeguard your move, Stop Moving Scams in their Tracks. Some good videos as well. https://safer.fmcsa.dot.gov/CompanySnapshot.aspx You can put in a companies US DOT number or MC (Motor Carrier) number or search by Company Name. You can learn what the company is authorized to move whether intrastate vs interstate or both. If they are authorized to move household goods, If they are a broker or not. How many Power Units or trucks they have, if they have been put out of service for any reason. https://www.trucking.org/moving-storage-conference American Trucking Associations Moving & Storage Conference, our National Association https://www.iamovers.org/ International Association of Movers, they have a presence both Nationally but very strong Internationally https://www.nasmm.org/ National Association of Senior & Specialty Move Managers. give great education to their members on how to take care of our Seniors as they make these transitions
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    32 m
  • Unpacking Home Health vs. Home Care: What You Need to Know
    Jun 25 2024
    In this episode of “Let’s Talk About Scams,” host Joyce Petrowski, founder of R.O.S.E. Rose Resources / Outreach to Safeguard the Elderly, welcomes Laurel Smith, a seasoned professional in the senior care industry, to discuss the differences between home health and home care. They discuss the essential details of what each service entails, the importance of using reputable agencies, and the potential pitfalls of hiring private caregivers. Laurel shares valuable insights on safeguarding the elderly from unregulated home care practices in Arizona and highlights the role of the Arizona in Home Care Association (AZNHA) in maintaining high standards in the industry. Episode Takeaways
    • Difference between Home Health and Home Care: Home health involves medical services prescribed by a doctor, such as physical therapy and wound care, whereas home care includes non-medical assistance with daily activities.
    • Importance of Using Reputable Agencies: Reputable home care agencies conduct background checks, provide necessary training, and ensure caregivers are properly insured, unlike some private caregivers or registries.
    • Risks of Hiring Private Caregivers: Private caregivers might lack proper training, insurance, and background checks, posing risks to the elderly.
    • Consumer Protection Tips: Verify the credentials of home care providers, ask for workers’ compensation and theft insurance certificates, and understand the legal implications of hiring private caregivers.
    • Role of AZNHA: The Arizona in Home Care Association monitors and ensures its members adhere to best practices in the home care industry, providing a safer option for families seeking care for their loved ones.
    Resources
    • Arizona in Home Care Association (AZNHA)): (http://www.aznha.org)
    • Family Home Care: (https://www.familyhomecare.com)
    • Arizona Caregiver Coalition: (https://www.azcaregiver.org)
    Remember, knowledge is power—subscribe to “Let’s Talk About Scams” podcast to stay updated on ways to safeguard your well-being against scams. Share what you’ve learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams. Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.
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    36 m
  • Data Breaches and Fraud Prevention: Essential Tips
    Jun 11 2024
    In this episode of "Let's Talk About Scams," host Joyce Petrowski, founder of R.O.S.E. Rose Resources / Outreach to Safeguard the Elderly, discusses recent scams targeting consumers, including the significant Ticketmaster data breach that compromised the personal information of 560 million customers. Joyce shares practical tips on how to protect yourself from fraud, such as monitoring your credit reports, setting up alerts on your credit card accounts, and using multi-factor authentication. She also discusses best practices for securing mobile devices against hackers, touching on the importance of timely updates and antivirus software. Additionally, Joyce highlights common PayPal scams and provides strategies to avoid falling victim to them. Throughout the episode, she emphasizes the importance of vigilance and offers actionable advice to keep personal information safe. Episode Takeaways
    • Set up transaction alerts with credit card companies to detect fraudulent activity.
    • Use multi-factor authentication on financial accounts for added security.
    • Regularly update mobile devices and use antivirus software to prevent hacking.
    • Beware of phishing scams and suspicious links, especially related to PayPal.
    Resources
    • Utilize credit reporting services like Experian & the Experian Mobile App: Experian
    • Microsoft & Google Authenticator Apps: Available on your phones App Store
    • Paypal Safeguard Program: Learn more
    • Credit Card Alerts: Set up on your bank's website or mobile app
    Remember, knowledge is power—subscribe to “Let’s Talk About Scams” podcast to stay updated on ways to safeguard your well-being against scams. Share what you’ve learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams. Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.
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    21 m
  • The Hidden Dangers of Bluetooth: What You Need to Know
    May 29 2024
    Welcome to another episode of “Let’s Talk About Scams,” hosted by Joyce Petrowski, founder of R.O.S.E. Resources / Outreach to Safeguard the Elderly. In this episode, Joyce discusses the alarming rise of Bluetooth-related scams with Paige Hanson from SecureLabs. They dive into various threats such as Blue Snarfing, Blue Bugging, Blue Jacking, and Blue Smacking, explaining how cybercriminals exploit Bluetooth connections to steal information, send malicious messages, and cause disruption. Paige provides valuable tips on how to protect your devices and maintain your security without sacrificing the convenience of Bluetooth technology. Episode Takeaways
    • Blue Snarfing: Cybercriminals steal information like photos, texts, and emails via Bluetooth, often leading to identity theft.
    • Blue Jacking: Hackers send unsolicited phishing messages through Bluetooth, which can contain harmful links.
    • Blue Bugging: Criminals gain secret access to devices via Bluetooth to impersonate the user and steal data.
    • Blue Smacking: A type of attack that sends oversized data packets to force a device to shut down.
    • Security Tips: Always turn off Bluetooth in public areas, make your device non-discoverable, and regularly clean up old Bluetooth connections.
    Resources
    • SecureLabs - Paige Hansen’s organization for cybersecurity solutions.
    Remember, knowledge is power—subscribe to “Let’s Talk About Scams” podcast to stay updated on ways to safeguard your well-being against scams. Share what you’ve learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams. Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.
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    21 m
  • Connie's Story: From McAfee Alert to Financial Nightmare
    May 14 2024

    This episode of “Let’s Talk About Scams,” host Joyce Petrowski, founder of R.O.S.E. Resources / Outreach to Safeguard the Elderly, welcomes Connie, a recent victim of a tech support scam. Connie shares her harrowing experience of how she was deceived into giving scammers access to her computer under the pretense of a McAfee auto-renewal notice. This episode dives deep into the psychological tricks used by scammers to create urgency and manipulate emotions, leading to a significant financial loss for Connie. Listen to uncover the red flags Connie missed and learn crucial tips to safeguard yourself from similar scams.

    Key Episode Takeaways:

    • Connie’s detailed account of falling victim to a tech support scam involving a fake McAfee auto-renewal email.
    • Psychological tactics used by scammers, such as creating urgency and disconnecting phone calls to heighten emotional responses.
    • The importance of skepticism when contacted by purported tech support, especially if payment is requested via unconventional methods like Bitcoin.
    • Tips on protecting personal information and the significance of freezing credit to prevent identity theft.

    Remember, knowledge is power—subscribe to "Let's Talk About Scams" podcast to stay updated on ways to safeguard your well-being against scams. Share what you've learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams.

    Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional / legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources / Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.

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    24 m
  • Behind the Scam: Understanding Money Mules
    Apr 30 2024

    This episode of “Let’s Talk About Scams,” host Joyce Petrowski, founder of R.O.S.E. Resources/Outreach to Safeguard the Elderly, dives deep into the alarming world of romance scams, focusing on a tragic case highlighted in CBS Evening News' series "Anything for Love." Joyce breaks down the manipulative tactics used by scammers, emphasizing the role of "Money Mules" in the fraud process. Through a detailed discussion, listeners gain invaluable insights into the operational strategies of scammers and learn practical tips to safeguard themselves. Joyce's compassionate narrative also stresses the importance of awareness and the critical role of community vigilance.

    Key Episode Takeaways:

    • Romance Scams Insight: Overview of a devastating case where a victim lost both money and life.
    • Money Mules Explained: Detailed explanation of how scammers use innocent people to facilitate illegal transactions.
    • Preventive Measures: Practical advice on how to avoid becoming a victim of these scams.
    • Resourceful Links: Encouragement to check out the CBS Evening News series for further information.
    • Community Support: Importance of sharing stories and experiences to educate and protect others.

    Remember, knowledge is power—subscribe to "Let's Talk About Scams" podcast to stay updated on ways to safeguard your well-being against scams. Share what you've learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams.

    Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional/legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources/Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.

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    10 m
  • Scammed: A Deep Dive into Government Impersonation Frauds
    Apr 16 2024

    This episode of “Let’s Talk About Scams,” host Joyce Petrowski, founder of R.O.S.E. Resources/Outreach to Safeguard the Elderly, takes us through a harrowing impersonation scam story shared by Sonny, whose wife became a victim of scammers skillfully posing as various government officials. From Customs, Border Patrol, and the U.S. Marshals, the scammers' used an elaborate scheme to scam! Together, Joyce and Sunny dissect the step-by-step manipulation process, from the initial fraudulent call under the guise of a customs official to the eventual demand for a Bitcoin ATM deposit. Join Joyce as she unpacks this real-life situation to equip and educate listeners on safeguarding themselves against such sophisticated scams.

    Key Episode Takeaways:

    • Impersonation scams can involve sophisticated stories with scammers posing as officials from multiple government agencies.
    • Emotional manipulation is a key tactic used by scammers to prevent victims from thinking clearly and questioning the scam.
    • The importance of having a trusted person to consult with before making any decisions under pressure.
    • Continuous education and awareness are crucial for protecting oneself against scams.
    • Scammers exploit victims' fears of legal trouble and tarnished reputations to coerce them into compliance.

    Remember, knowledge is power—subscribe to "Let's Talk About Scams" podcast to stay updated on ways to safeguard your well-being against scams. Share what you've learned with your loved ones and stay vigilant. Stay safe and informed! Visit https://www.roseadvocacy.org/ for additional resources and newsletters to safeguard against scams.

    Disclaimer: The information contained in this podcast is intended for informational purposes only and is not a substitute for individual professional/legal advice. The podcast information was carefully compiled from vetted sources and references; however, R.O.S.E. Resources/Outreach to Safeguard the Elderly cannot guarantee that you will not fall victim to a scam.

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    26 m