In this episode of "Let's Talk Shop with Denise and Corina," the hosts dive into the significance of regular check-ins with team members to foster open communication and build trust. They discuss the importance of distinguishing between individual and organizational goals, emphasizing empathy and constructive criticism without turning these sessions into therapy. Both hosts share personal experiences and challenges in maintaining consistent check-ins and staff meetings, stressing their impact on workplace culture. They recommend starting with quarterly check-ins and adjusting to individual preferences for more effective engagement. The episode also covers the need for businesses to evolve their systems as they grow and the role of management in cultivating a positive environment. As they conclude, both Corina and Denise invite listeners to submit future topics, highlighting the importance of community input.

In this episode of "Let's Talk Shop with Denise and Corina," the hosts delve into effective communication strategies for grooming business owners, focusing on avoiding over-explaining and over-apologizing in client interactions. They underscore the importance of providing clear, definitive options to clients to maintain control and prevent scheduling conflicts. Emphasizing the value of comfortable silence, they advise allowing both clients and employees time to process information. The episode also touches on the need for direct communication with employees to avoid passive behavior and build trust through regular check-ins. Denise and Corina highlight the significance of changing one’s negative mindset and approaching business challenges with a positive, assertive attitude.

In the latest episode of Let's Talk Shop, the friendly and candid duo, Corina and Denise, tackle the imperfect aspects of the grooming business with their laid-back charm. They delve into the importance of embracing imperfection, emphasizing how a supportive environment can transform mistakes into valuable learning experiences. The hosts share their personal updates, with Corina discussing a trust experiment and Denise gearing up for her trip to Tacoma. They recount fond memories and lessons from Groom Expo West and express excitement for their upcoming adventure to the stunning landscapes of Alaska. Throughout the episode, the duo maintains a casual and inviting vibe, inviting their listeners into a conversational space filled with authentic stories, laughter, and practical insights from their own experiences in the dynamic world of grooming.

Welcome to “Let's Talk Shop with Denise and Corina," where today we'll be chatting with the entrepreneurs behind a thriving pet grooming empire, Dr. Molly and Todd Roland. They've mastered the world of mobile grooming, a high-end salon, and a snug boarding kennel.

In this episode, we're zeroing in on the success of carving out niche services, the strategic moves behind business diversification, and the necessity of evolving with economic trends. Denise shares her leadership challenges, and Corina reveals her take on empowering her team and her goals for the future.

As we talk shop, Todd and Molly share their contrasting ambitions— from building wealth through real estate to creating a business that virtually runs itself. Get ready for a conversation filled with insights, personal revelations, and strategic gems.

It's all about ambitious dreaming and thoughtful planning on today's episode of "Let's Talk Shop with Denise and Corina" – you won't want to miss it!

Welcome to "Let’s Talk Shop with Denise and Corina," where today we're cracking the code on team building with a twist. In this episode, we dish out the deets on how to knit your team close with activities that break the mold, like pub trivia and escape rooms. Join us as we rave about the magic of personal touches—a thank you card here, noting a pet's name there—proving it's the small things that make a big impact. We share our own wild tales of bonding on the high seas and discuss why a structured approach to caring doesn't mean it’s insincere. It's all about making team events personal, meaningful, and a whole lot of fun. So tune in, relax, and let’s get real about turning your team into a tight-knit family, one unexpected adventure at a time.

Alaska Cruise info: https://travelbrilliant.net/mbg/barkleighs-pet-pro-cruise-alaska/

Book links:

Unreasonable Hospitality- https://a.co/d/9IWj5eO

Black Box Thinking- https://a.co/d/ba5mmrl

Hey there, and welcome to "Let's Talk Shop with Denise and Corina." In today's episode, we're digging into the realities of business growth and sustainability. Denise opens up about the challenges of rapid expansion, while Corina tackles the tightrope walk of offering discounts and managing rising employee costs.

We've got some fun in store for future episodes, including a unique live recording from the Royal Caribbean's Radiance of the Seas—expect big things!

We'll share insights on holiday business management, COVID-19's impact, and debunking sensational news related to pet health. Plus, we discuss why embracing adaptability and celebrating small wins are critical for a successful business journey.

So, get ready for a concentrated shot of entrepreneurial truth and encouragement, all wrapped up in this latest episode of "Let's Talk Shop with Denise and Corina."

Hey, everybody! It's another episode of "Let's Talk Shop with Denise and Corina," and we've got a juicy one today. We're dishing out the dirt on handling those after-work client calls and why airing dirty laundry on social media is a big no-go.

We'll also dive into keeping things sleek and professional without sacrificing our personal touch, and how to choose the right salon setup for you. Plus, we're sharing our own tales of woe and feedback fiascos, and why chatting it out (the old-fashioned way) is sometimes the best fix.

Forget venting to the void—let's keep our private chats private and our business ones professional. And because we're about that fun life too, we're hyped to share some cool details on our Alaskan retreat, complete with podcasting from the high seas!

On the nitty-gritty side, we're rethinking no show fees and policies that'll keep up with the times and respect the clock. Throw in a dash of holiday health-consciousness and a tease for our upcoming cruises, and you've got a full plate.

So, pull up a chair, tune in, and chill out with us. It's about to get real on Let's Talk Shop. Let’s go!

In this special episode of Let's Talk Shop, Mary Oquendo and Chris Bear Anthony invited Corina and Denise to be apart of a crossover episode. Please join us on our entertaining journey into the topics of customer service, continuing education, personal growth with coaching, and a humorous segment of "would you rather"!