Episodios

  • Episode 17 - Metrics that Matter: Benchmarking Your Firm Against the Industry
    Dec 21 2022
    Most government contracting firms calculate and track Key Performance Indicators (KPIs), but which are the most useful to get ahead in the industry? During this episode of Let’s TalkTech with NVTC and Unanet for a discussion of the most used KPIs in GovCon and some of the industry benchmarks from Unanet’s 2022 GAUGE survey of GovCon firms.
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    40 m
  • Episode 16 - Recruiting Top Tech Talent Using Audio Storytelling
    Dec 21 2022
    There are 5 million more job openings in the country than there are unemployed. Tech companies have been the most challenged employers with finding qualified talent, but now that talent is open to those conversations. Please join iHeartMedia’s Cliff Chiet and Danny Bortnick. You don’t want to miss this episode!
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    30 m
  • Episode 15 - Digital Engineering – What is it, and how is it being used?
    Jul 1 2022
    Digital Engineering (DE) is the use of models (or Digital Twins) in the design, development, test, and sustainment of a system. From aircraft avionics, to submarine alterations, to training simulators, learn how AMERICAN SYSTEMS is using end-to-end DE processes and tools in response to growing demand from federal agencies and the DoD to find more efficient, less costly, and potentially life-saving solutions to complex problems
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    32 m
  • Episode 14 – The Future of Cybersecurity
    Jul 1 2022
    Cybersecurity pros need to see the future. Or at least train AI to accurately predict what's going to happen in tech. Learn about the latest research from the Old Dominion University's School of Cybersecurity, ranging from industry terminology and trends to job needs and automated innovations. Then find out how and why it applies to your industry, from keeping emails secure to helping land new contracts.
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    34 m
  • Episode 13 - How AI Can Transform Your Customer Experience
    Jul 1 2022
    Gone are the days of reactive engagement. Customer expectations are higher than ever, with demands for thoughtful, proactive, and predictive connections on their terms. AI is playing a vital role in this new future of Customer Experience Management, working as the foundation for strategic contact centers, driving business growth, and improving desired outcomes.

    Anyone that engages with customers has the power to drive revenue and CX is the arguable link to transition a cost center to a revenue generator. With the right tools and mindset, contact center employees can become trusted advisors that contribute to the top and bottom lines.

    This roundtable will empower you to weaponize CX as a competitive advantage. During this roundtable, we will explore best practices for automation and discovery of unknown friction points in the customer journey, and identify how you can be more helpful, profitable, & growth minded – all with less cost to your organization.
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    38 m
  • Episode 12 – What can marketers expect of the Metaverse in 2022?
    Mar 17 2022
    Do you really know what the metaverse entails? Join NVTC and the Merritt Group as we explore the technologies and strategies necessary to build the infrastructure of the metaverse and what marketers need to know. Merritt Group Vice President of the Emerging Technology Group, Suzanne Block and Vice President of Digital, Pasha Irshad will discuss adoption hurdles technology companies are addressing, comment on existing projects, and elaborate on marketing’s role in the metaverse. You won’t want to miss this episode!
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    34 m
  • Episode 11 - Let's Talk Tech with NVTC and GDIT
    27 m
  • Episode 10 - CTA’s Holiday Spending Report
    30 m