Welcome to Living Xtreme Hospitality! In today's episode, titled "The Consequences When You Don’t", we delve into a critical aspect of the hospitality industry: the profound impact of customer experience on business success. Join us as we explore firsthand insights with Councilwoman Monica Riley, who brings a compelling personal experience to light. Discover how neglecting hospitality can lead to unexpected consequences, affecting both reputation and revenue in ways that every business owner should heed.

Ladies and Gentlemen, I am excited about today’s guest. Let me ask you…. How important do you think Human Resources are to running a successful business? Does HR work for the benefit of the employee or management? My guest believes in putting the "human" back in human resources, creating a synergy between them that can drive success to your business. My guest, Sonya Atkins-Goodman, a distinguished business leader and founder of Human Edge Resource Solutions, who has over 30 years of experience in HR. She strategically fosters positive cultures and champions employee engagement, emphasizing servant leadership to drive profitable business. We have titled this podcast: Living Xtreme Hospitality – Fostering Synergy Between Human Resources and Operations.

Ladies and Gentlemen, I am excited about today’s guest. Let me ask you…. How important do you think Human Resources are to running a successful business? Does HR work for the benefit of the employee or management? My guest believes in putting the "human" back in human resources, creating a synergy between them that can drive success to your business. My guest, Sonya Atkins-Goodman, a distinguished business leader and founder of Human Edge Resource Solutions, who has over 30 years of experience in HR. She strategically fosters positive cultures and champions employee engagement, emphasizing servant leadership to drive profitable business. We have titled this podcast: Living Xtreme Hospitality – Fostering Synergy Between Human Resources and Operations. Welcome Sonya…