Episodios

  • 214: How to give the feedback you should have given sooner
    Jan 13 2026

    You meant to say something... and didn’t. Now it feels like the moment’s passed.

    But the truth is: feedback is still possible, and necessary.

    In this episode, I walk you through:

    • Exactly what to say when you’ve waited too long
    • How to prevent defensiveness by owning your part
    • The ripple effect of delayed feedback (hint: it’s not just about that one person)
    • How to reset expectations and actually build more trust in the process

    If you're sitting on feedback and convincing yourself it’s too late—this one’s for you.

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    17 m
  • 213: Talking about money with your team without over or underpromising | Part 3 of 3
    Jan 6 2026

    This is Part 3 in the Communicating with Confidence series, and we’re getting into the conversation leaders dread most: money.

    Compensation conversations don’t just reflect performance,mthey shape it. And when you get them wrong, you create resentment, confusion, and turnover.

    In this episode, I cover:

    • The danger of mixing performance feedback with pay updates
    • How to avoid creating unsustainable compensation expectations
    • Why your team needs a clear comp narrative, not canned corporate speak
    • What to say when you can’t give what you gave last year
    • And how to reinforce high performance without breaking the bank

    Whether you're managing a corporate team or running your own business, this episode gives you the clarity and language to lead money conversations with confidence.

    🎧 Listen now and shift how you lead, and how your team responds.

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    15 m
  • 212: Avoiding the biggest pitfalls with tough feedback | Part 2 of 3
    Dec 30 2025

    Feedback is one of the hardest parts of leadership, and one of the most avoided.

    When managers dodge uncomfortable conversations, the fallout shows up fast: resentment builds, expectations get blurry, high performers notice, and people end up blindsided by feedback they never saw coming.

    In this episode, I break down the most common feedback mistakes leaders make, including avoiding confrontation, waiting too long to speak up, assuming expectations are “obvious,” and failing to document tough conversations.

    You’ll learn:
    • Why feedback often triggers defensiveness (even when you’re thoughtful and prepared)
    • How avoiding one conversation creates bigger problems across the team
    • The hidden cost of letting things slide
    • Simple ways to deliver feedback that actually helps people improve

    This episode is part two of a three-part focus on communicating with confidence, following last week’s conversation on communicating vision and strategy, and leading into next week’s episode on how to talk about compensation without overpromising or undervaluing people.

    If feedback feels uncomfortable, this conversation is for you.

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    16 m
  • 211: How to communicate vision so your team buys-in | Part 1 of 3
    Dec 23 2025

    Welcome to Part 1 of our Communicating with Confidence series: three essential conversations that make or break your leadership in 2026.

    In this episode, we focus on how to communicate your vision and strategy so your team actually hears it not just once, but enough to buy-in and stay engaged.

    You’ll learn:

    • The 3 biggest mistakes leaders make when sharing vision
    • Why hearing something once isn’t enough (and what to do instead)
    • How to empower your managers to carry the message
    • Why your vision might be too low-altitude, and how to fix it

    🎧 Listen to Part 2 next: Giving Difficult Feedback That Lands
    🎧 Coming soon: Part 3 – Communicating Pay & Compensation Without Making Promises You Can’t Keep

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    20 m
  • 210: Training while compromised: how to lead when you're already tired
    Dec 16 2025

    If you wouldn’t show up to a HYROX race without training, why do we expect leaders to step into management cold?

    In this episode of The New Manager Playbook, I share what competing in my first HYROX endurance race taught me about what it really takes to lead today.

    We train for marathons. We train for Ironmans. But when someone becomes a manager? We throw them in and say, "Figure it out."

    No wonder it feels impossible.

    This episode explores:

    • What it means to train while compromised
    • Why every manager needs a new playbook in 2026
    • How to build team capacity when you're already behind
    • Real talk about feedback, conflict, and burnout

    Listen in and learn how to build a team that can lead even when it’s hard.

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    14 m
  • 209: Perception vs. reality: why communication is everything
    Dec 9 2025

    Uncertainty isn’t a phase anymore, it’s the baseline. And leaders who keep waiting for a return to “normal” are falling behind.

    In this episode, I unpack why managing in constant change requires a different toolkit, and how the most overlooked leadership lever right now isn’t budget, headcount, or strategy. It’s perception.

    When your team feels stuck, unmotivated, or uncertain, the issue may not be what’s happening, but how they understand what’s happening. That’s why communication is no longer a soft skill. It’s the strategy.

    Inside, we cover:

    • How to spot perception vs. experience issues
    • What to say when you don’t have all the answers
    • How to lead your team (and managers) without spiraling into commiseration
    • The real reason your team might feel lost and how to rebuild clarity

    If you lead in a turbulent org, manage other managers, or just want to show up with more confidence right now, this one’s for you.

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    15 m
  • 208: The human qualities on a team that AI can't replace
    Dec 2 2025

    Everyone is taking about AI and automation in the workplace right now, and many of us are wondering how to strike the right balance on our teams.

    In this episode of The New Manager Playbook, I dig into a question every leader and founder is asking: as AI becomes capable of doing more, from scheduling meetings to drafting documents, how do we make sure we don’t lose what matters most: people.

    I walk through the power of automation for repetitive tasks, but when oversimplify the value a person was bringing to a job, we've lost the plot.

    We talk about:

    • Why humans still matter, even when AI can do the tactical work
    • What intangible value roles like executive assistants or coordinators actually deliver
    • How to audit your team’s work: what to automate, what to preserve, what to evolve
    • How leaders can evolve into people‑builders, not just traffic‑directors

    If you’ve thought “maybe I don’t need an assistant if I have Calendly and AI note‑takers,” this episode is for you. Tune in and let’s walk through what you might want to preserve — before it’s gone.

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    18 m
  • 207: The simple action that will increase retention on your team
    Nov 25 2025

    We all know the saying: People don't leave companies, they leave managers. So, if I’m the biggest factor causing turnover, shouldn’t I be the biggest factor in retention?

    What if I became the manager people *want* to work for?

    In today's episode, I’m digging into why this intentionality is non-negotiable right now. Being that leader creates resilience, innovation, and psychological safety, but getting there isn't easy, especially when the workplace feels like a pressure cooker. I challenge you to figure out how you want to show up, and more importantly, how you plan to stay consistent even on your worst day.

    Looking for support for yourself of your team? I've got you covered.
    Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

    I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier.

    Get all the details at: www.liagarvin.com
    or reach out at hello@liagarvin.com

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    18 m
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