Episodios

  • 201: What most leaders get wrong when talking about change (and how to get it right)
    Oct 14 2025

    When it comes to talking about all of the change going on at work right now, many of us get so worried about saying the wrong thing, that we don't say anything at all. Or... we say everything is going to be fine, or belittle how people are thinking, or fall into one of the many traps of the "wrong" way of talking about change.

    Not anymore. In this episode I dive into why falling into these traps can be so detrimental on your team, and share a simple framework for talking about change so people feel supported.

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    13 m
  • 200: Leading through fear- why "gritty hope" is the new must-have for managers
    Oct 7 2025

    Layoffs, reorgs, AI disruption- fear is at an all-time high in the workplace. And managers? They’re caught in the middle.

    In this milestone episode, I sit down with Megan Karsh to talk about what fear actually looks like at work, how it shows up in our leadership habits, and what we can do to shift from reactivity into resilience.

    We cover:

    • The VUCA framework and why it matters more than ever
    • The real cost of micromanaging and control-hoarding
    • How to lead with presence when the path forward isn’t clear
    • Why the old ways of manager training are broken
    • How the New Manager Playbook digital program that Megan and I co-created fills the gap

    Whether you’re a new manager or a seasoned one facing brand new challenges, this episode will give you clarity, practical tools, and a shot of gritty hope.

    Sign up for a demo of The New Manager Playbook digital program at www.newmanagerplaybook.com


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    29 m
  • 199: Why no one likes being a manager- and how to fix that
    Sep 30 2025

    Let’s talk about the thing no one wants to admit: most people hate being managers. And not because they don’t care, but because they weren’t set up to succeed.

    In this episode, I dig into:

    • Why most people become managers without any training
    • What makes managing feel so hard, especially when you’re learning in front of your team
    • Why burnout is off the charts right now (and what to do if you’re in it)
    • How to stop waiting for support and take one small step to build real confidence

    This is for anyone managing a team, responsible for managers, or thinking “do I even want this?”

    --

    Want support for yourself or your team? Reach out at hello@liagarvin.com

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    17 m
  • 198: How to get team members to show up to trainings
    Sep 23 2025

    You spent time building an interactive, funny, team-building training—but when the start time arrived… no one showed up. Heartbreak, frustration, and a bit of panic set in.

    In this episode, I share:

    • Why your team can’t attend, even if they asked for the training
    • The three critical elements that make attendance possible and compelling
    • How Gen Z’s desire for growth is real, but still gets derailed by burnout and overwhelm
    • Examples from real training programs and simple language you can start using right away to shift behavior

    If you’ve been scratching your head wondering, “Why aren’t people showing up?” Then this is for you. Learn how to create trainings that stick—and people who show up ready to grow.

    Listen now, and be sure to listen again at the end of the episode to lock in the mindset shift.

    **

    For support with your team, head to liagarvin.com or reach out at hello@liagarvin.com

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    16 m
  • 197: The Gen Z vs Gen AI battle every manager needs to win
    Sep 18 2025

    There's a battle brewing in the workplace between Gen Z and Gen AI, and if we don't get ahead of it, we might end up with a workforce that can't actually think.

    In this episode, I break down how this collision is creating three specific challenges for managers and business owners - and why the solution isn't what you think.

    In This Episode:

    • The real reason entry-level jobs are disappearing (and it's not just automation)
    • Why Gen Z workers are accidentally skipping critical learning moments
    • How overusing AI is backfiring for both employees and managers
    • The training approach that turns this challenge into your team's biggest advantage
    • Why teaching people to think is more valuable than ever

    **

    Need support for yourself as a leader or to uplevel your team? Reach out at hello@liagarvin.com

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    15 m
  • 196: How to get your team members to Lock In
    Sep 9 2025

    September is here, and with it comes what Gen Z has dubbed “The Great Lock-In”, a post-summer push to refocus, reenergize, and finish the year strong. But this moment isn’t just a trend, it’s a powerful opportunity for leaders.

    In this episode of The New Manager Playbook podcast, I share how to use this time to reconnect your team to purpose and progress, without pushing them to burnout.

    You’ll learn:

    • Why 79% of employees feel disengaged, and what you can do about it
    • Why problems like low motivation and confusion don’t solve themselves
    • How to set a goal your team can rally around, no matter what the business is
    • A story from my time at Microsoft that shows what real team buy-in looks like
    • How to get everyone, from top performers to behind-the-scenes rockstars, locked in and ready to deliver

    Plus, grab my free Snippets Template to keep your team on track each week: liagarvin.com/snippets

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    13 m
  • 195: What GenZ wants from their jobs - and how to get them to stick around
    Sep 2 2025

    What if your team isn’t burned out, they’re just over it?

    In this episode of The New Manager Playbook, I sit down with Grace Lee, our new GenZ brand manager, for a raw, honest conversation about what’s really going on inside today’s workplace. Grace shares what it's like to be a 20-something navigating a job market that’s flooded, unstable, and full of uncertainty, and how that shapes engagement, loyalty, and motivation.

    We talk about:

    • Why Gen Z sees jobs like dating apps, and what that means for retention
    • The pressure to stay in roles that don’t feel like a fit (and why that’s not laziness)
    • The one thing every leader can do to spark loyalty, and it doesn’t cost a dime

    If you’re wondering why your team feels disengaged, or why your best hires don’t stay, this episode will shift your perspective and give you practical steps to build real connection that keeps people around.

    Listen now to hear how small shifts in how you lead can reignite energy across your team.

    And if you want support in navigating all of this on your team, it's time to bring The New Manager Playbook Program to your team. Get on the list for my new digital manager development program, changing the game of digital management training by making it efficient, cost-effective, and scalable.

    Get on the list for early access at liagarvin.com/program

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    32 m
  • 194: Your team member isn't *bad*, they just haven't gotten feedback
    Aug 26 2025

    Feeling like your team member is dropping the ball? Before you rewrite the job description or mentally fire them, hit play on this episode.

    This week on The New Manager Playbook, we dive into why most performance issues don’t start with a “bad hire”, they start with a feedback vacuum. If your team member doesn’t know what’s expected, how can they meet the mark?

    In this episode:

    • Why assuming “it should be obvious” is sabotaging your team
    • The real reason you’re so frustrated (and how to fix it)
    • A simple framework to reset expectations before it's too late
    • How to give feedback that actually gets results

    If you’ve ever felt like, “I shouldn’t have to explain this,” this episode is your wake-up call.

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    14 m