• Mastering Communication: How the Conflict Continuum Builds a Collaborative Culture

  • Aug 30 2024
  • Duración: 43 m
  • Podcast

Mastering Communication: How the Conflict Continuum Builds a Collaborative Culture

  • Resumen

  • James Cooper, Tracy Roberts and Elly Colvin explore the Challenge Continuum, a powerful framework that shifts the narrative from conflict to healthy challenge, enhancing psychological safety and team dynamics.


    Through engaging discussions and real-life examples, we uncover strategies to deliver and receive feedback effectively, even in high-pressure environments. Learn how to establish a culture of open communication, build trust, and foster growth in your organisation.


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    Chapters


    1. Introduction and Setting the Stage (00:00 - 02:00)
      • Introduction of the hosts including T2’s newest Consultant, Elly Colvin followed by an overview of the episode’s topic.
    2. Understanding the Challenge Continuum (02:01 - 07:00)
      • Explanation of the Challenge Continuum and its relevance in leadership and communication.
    3. From Conflict to Healthy Challenge (07:01 - 15:00)
      • Discussion on how to reframe conflict as a challenge and the psychological benefits.
    4. Building Psychological Safety in the Workplace (15:01 - 23:00)
      • Strategies for fostering an environment where employees feel safe to express concerns and give feedback.
    5. Real-Life Scenarios and Examples (23:01 - 30:00)
      • Hosts share real-life examples of managing feedback and challenges in professional settings.
    6. Effective Communication Techniques (30:01 - 37:00)
      • Practical tips on how to communicate effectively, even in difficult situations.
    7. Cultural and Contextual Considerations (37:01 - 42:00)
      • Discussion on the impact of cultural differences on communication styles and conflict resolution.
    8. Final Thoughts and Takeaways (42:01 - 43:32)
      • Summary of key insights and actionable steps for listeners to apply in their own work environments.


    Recommended Listening:


    Conducting Cultural Surveys: Turning Insights into Tangible Change

    Spotify: https://open.spotify.com/episode/1wxvCEWom6oX6caPn92dEj?si=HuNvSsrWTiimULcdTIH10g

    Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000638146450

    How to Build a High-Performing Team: Attributes, Dynamics & Communication

    Spotify: https://open.spotify.com/episode/1wxvCEWom6oX6caPn92dEj?si=HuNvSsrWTiimULcdTIH10g

    Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000658124940

    The 5 Dysfunctions of a Team Dissected: Conflict

    Spotify: https://open.spotify.com/episode/4NoAu3XQC3HcC0j6T8ouLc?si=Upqig7vtRw2O1nAcuxnIGw

    Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000547870515

    Active Listening Techniques You Need To Silence Advice Monsters

    Spotify: https://open.spotify.com/episode/33asvUApu3yZCGY65h2ZDA?si=0iLm_I2dQki99ODH74_V2w

    Apple: https://podcasts.apple.com/gb/podcast/the-t2-hubcast/id1452086746?i=1000650644299

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