Summary

One of Dominic's favourite recordings yet! The conversation with Karin Hurt and David Dye explores the topic of workplace conflict and the importance of having productive conversations. They discuss the fear and discomfort associated with conflict, the need for connection, clarity, curiosity, and commitment in resolving conflicts, and the power of using specific phrases to initiate and navigate these conversations. The conversation emphasises the positive aspects of conflict and the potential for growth and innovation that can result from addressing conflicts effectively. In this conversation, David Dye and Karin Hurt discuss the importance of de-escalating conflicts in the workplace and providing strategies for effective communication. They emphasise the power of phrases like 'tell me more' and 'I'm curious' to break the cycle of conflict and create a safe space for dialogue. They also highlight the significance of acknowledging emotions and using check-ins for understanding to ensure that everyone feels heard. The conversation explores the benefits of teams that handle conflict well, such as fostering innovation and creating a united front. David and Karin share personal anecdotes and recommend books like 'Tribes' by Seth Godin and '4000 Weeks' by Oliver Burkeman.

Keywords

workplace conflict, productive conversations, connection, clarity, curiosity, commitment, phrases, conflict resolution, workplace communication, deescalating conflicts, effective dialogue, acknowledging emotions, understanding, team dynamics, innovation, collaboration, leadership

Takeaways

• Conflict is not inherently negative; it is a difference of perspective that can lead to innovation and problem-solving.
• Having productive conversations about conflicts requires connection, clarity, curiosity, and commitment.
• Initiating conversations about conflicts can be uncomfortable, but it is necessary for growth and improvement.
• Using powerful phrases, such as 'Tell me more' and 'What would a successful outcome do for you?', can facilitate productive conversations about conflicts.
• Conflict resolution requires understanding and addressing all parties' underlying needs and motivations. Use phrases like 'tell me more' and 'I'm curious' to deescalate conflicts and create a safe space for dialogue.
• Acknowledge emotions and use check-ins for understanding to ensure that everyone feels heard.
• Teams that handle conflict well foster innovation and have a united front.
• Effective communication and collaboration are essential for successful conflict resolution.
• Recommended books: 'Tribes' by Seth Godin and '4000 Weeks' by Oliver Burkeman.

Chapters

02:59 The Need for Productive Conflict Conversations

09:04 Connection and Clarity in Conflict Resolution

13:38 Curiosity and Commitment in Addressing Conflict

16:24 Using Powerful Phrases to Navigate Conflict Conversations

24:04 Deescalating Conflicts: The Power of Effective Communication

27:27 Creating a Safe Space for Dialogue: Strategies for Conflict Resolution

29:29 The Benefits of Teams that Handle Conflict Well

31:47 Innovation and Collaboration: The Role of Conflict in Driving Change

36:37 War Stories: Examples of Conflict Resolution

42:18 The Importance of Psychological Safety and Challenging the Status Quo

46:38 Unpopular Opinions and Worst Business Advice

Mentioned in this episode:

Get Mind Your F**king Business

Summary

This conversation between Ruth Wageman and Dominic Monkhouse delves into the critical elements of crafting high-performing teams.

Ruth and Dominic discuss the challenges of working with leadership teams and the need for clear purpose and interdependence.

Ruth talks about the ‘Six conditions for team effectiveness’, which include the essentials of creating a real team, clarity of team purpose, and a sense of team norms and values. The conversation highlights the importance of these conditions in driving team performance and the need for leaders to continuously revisit and adapt them. The third essential for building effective teams is having the right people. This means identifying the capabilities needed to achieve the team's purpose and finding individuals who can contribute those capabilities. It's important to have a team that is small enough to allow for effective collaboration and to have a diverse range of experience and perspectives. Collaborative skills are often overlooked but are crucial for effective teamwork. It's also important to create a supportive context for the team, including a sound structure for the work, supportive norms of conduct, and an organisational context that promotes teamwork.

Keywords team effectiveness, high-performing teams, leadership teams, purpose, interdependence, team norms, team values, teamwork, collaboration, purpose, capabilities, small team, diversity, supportive context, sound structure, norms of conduct, organisational context

Takeaways

• Creating a high-performing team requires clear purpose and interdependence.
• The six conditions for team effectiveness include creating a real team, clarity of team purpose, and a sense of team norms and values.
• Leaders need to continuously revisit and adapt the conditions for team effectiveness.
• Many teams lack clarity of purpose and are not truly interdependent, which hinders their performance.
• Building a great team requires a focus on the unique added value the team brings to the achievement of the organisation's mission. The right people are essential for effective teams
• Collaborative skills are often overlooked but crucial for teamwork
• A small team with diverse perspectives is ideal
• Creating a supportive context is important for team success

Chapters

02:59 The Importance of Clear Purpose and Interdependence in Teams

09:57 The Six Conditions for Team Effectiveness

24:05 Creating High-Performing Teams: The Essentials and Enablers

30:06 Revisiting and Adapting the Conditions for Team Success

35:02 The Importance of Having the Right People

44:21 Creating a Sound Structure for the Team

54:39 The Role of Organisational Context

In this week's episode of MYFB, Dominic Monkhouse chats with Interview Valet's Tom Schwab about engaging with your customers to build a profitable business online.

They discuss the different approaches to podcasting, whether as a guest or a host, and the importance of targeting a specific audience. They also touch on the changing landscape of podcasting, including the inclusion of video and the repurposing of podcast content. Tom emphasises the value of meaningful conversations and the need to focus on quality rather than quantity. They also discuss the challenges of starting and maintaining a podcast and the benefits of being a guest on other podcasts.

Tom shares insights from his upcoming book, emphasising the need for effective connections and the power of storytelling. He also highlights the importance of positioning and focusing on the right audience.

Keywords

podcasting, guesting, hosting, specific audience, podcast evolution, video, repurposing content, quality over quantity, challenges, benefits, podcasting, business growth, book launch, podcast impact, measurement, marketing, relationships, sales, effectiveness, connections, storytelling, positioning, audience

Takeaways

• Consider whether to be a guest or a host based on your goals and target audience.
• Podcasting has evolved to include video and the repurposing of content.
• Focus on quality conversations and meaningful engagement rather than quantity.
• Starting and maintaining a podcast requires commitment and consistency.
• Being a guest on other podcasts can provide exposure, leads, and backlinks. There are millions of podcasts in the world, but only a fraction of them are currently active.
• Launching a book with a podcast can be a valuable strategy, especially when each episode dives deep into a chapter of the book.
• Measuring the impact of being a guest on a podcast is crucial for effective marketing.
• Podcast interviews can lead to faster sales cycles, higher initial prices, and less churn.
• Quality and quantity both matter in podcasting, but it's important to focus on the right audience and prioritize effectiveness over efficiency.
• Building relationships and telling great stories are key to success in business and life.
• Positioning and targeting the right audience are essential for business growth.
• Choosing who you work with is just as important as choosing who you drink with.

Chapters

00:00 Introduction and Embarrassing Podcasting Mistakes

01:12 Choosing Between Guesting and Hosting

03:40 Quality over Quantity

04:37 Challenges and Benefits of Starting and Maintaining a Podcast

08:28 The Value of Being a Guest

24:11 Launching a Book with a Podcast

26:06 Measuring the Impact of Being a Guest

27:56 The Power of Relationships in Sales

29:22 Effectiveness vs. Efficiency in Podcasting

32:07 Building Connections and Telling Great Stories

34:20 The Importance of Positioning and Targeting

37:42 Choosing Who You Work With

Mentioned in this episode:

Get Mind Your F**king Business