• Mortgages, Property, Holiday Lets, Mark's Devizes Launch

  • May 24 2023
  • Duración: 25 m
  • Podcast

Mortgages, Property, Holiday Lets, Mark's Devizes Launch Por arte de portada

Mortgages, Property, Holiday Lets, Mark's Devizes Launch

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  • Here's a transcript of this episode: How are you?   Yes. Good. Good, good, good. Love to see you today.   You too. You too.   So you are launching in devices, you've just moved to devices. That's an exciting life change.   Yes, it has. I mean, we got to the stage, Jill, where we were sort of rattling around in the house in Gloucestershire and we thought that a downsize would be better now than should we say in five years time. And, having thought about that, and actually having done it, I'm so glad we did because there was a lot of hard work, there was huge amounts of stuff to physically dispose of, physically give to charity shops physically sell and of course there's lots of paperwork and stress involved in a move. So from a broker point of view, it really did teach me. It made me fitter and it taught me lots of lessons, to be fair. It made me really think, and I sort of appeal to all brokers out there who listen to this, you know, really think about your customer because they're going through an awful lot. You are just doing the paperwork, you are ticking boxes. You are getting hassley calls from a valuer or from a lender or from an underwriter. And you are thinking about it from your point of view, but sometimes you just need also perhaps, and I've certainly learned from this, and I've been doing this a long time, just think about the customer too, because they will be going through all kinds of different emotions. Yes it is, it is a very emotional situation because it's you know, it's your home. So talking of that, how are you settling into the new house?   Love it. Love it. So basically, Jill, we come down to devices. We bought a house half the size. We just find everything so convenient here. So we were in the Cotswolds, we loved it in the Cotswolds. You had many, many friends up there but you know, Claire's just come back from shopping and it's taken a three minutes to go to the supermarket, whereas it's a 20 minute run and then 20 minutes back before. So think about that. You know, used to the environment and all that stuff and, and her time. And our time. You know, it's just a tiny thing, but it just shows and, and everything is around. The neighbors are friendly. The house is lovely. We got work to do. Of course, we have to make it as we want it, but basically, It works. Hey, we've got solar panels, Jill, so I don't understand them, but they seem to be doing the job because there's three green lights on whatever three green lights means. So I need a, I need a chap to come around and show me, a chap or a lady, I should say, shouldn't I, to come and show me how the green, how the solar panels work. But we've got a water softner, so I got a think it beep tap me the other night and I had to get up in the middle night and pour some salt in it cause he got hungry. So we're having lots of fun, um, working out new things. And we got one of those, one of those kettle Taps. Yes. Hot tap. So, so we now put the hot water straight in the cup. So that's the, that's another great thing. So yeah, loving the house, loving the area. We found some really nice walks. Wilshire is a, an understated county. Everybody talks about the Cotswolds and the beauty of the Cotswolds. Yes, I get that. But one of the reasons we came here was because we got married here 35 years ago and we wanted to come back and we are not disappointed. You just go literally a mile out from where we live and you are on a beautiful hill overlooking, you know, all the way back to Bath, all the way back to Salisbury. Absolutely fantastic, that's brilliant. That sounds great. And, yes, and I'm loving the solar panels and water softeners and, you know, and how, what a difference those things can make. In your life, you'll see a difference, I think, in your electricity bills.   We certainly will. We've got no gas. We, I've got no gas bill now, so that's gone west.Dealing with, dealing with the utilities is another thing. You know, it's an interesting thing, I'm trying to deal with my county council to get my council tax up and paid, you know, the, the, the direct debit. Set up and everything else, and they keep asking me to register with an account number, well, they haven't given me an account number, so therefore I can't register. And so yet again, you know the frustration of dealing with a larger organization and all you wanna do is speak to someone. All I want to do is pick up the phone and say, if it's Jill, hi Jill, can you tell me how I access my account number for my council tax? Cause I'd like to pay you, but I can't speak to anybody. It's so frustrating. Bt promised me, I shouldn't say bt. Should I? A? A? Internet provider promised me it would be all done on the 3rd of May. The man came round and he was a nice man and he said, I'll have this done in 10 minutes. And then he disappeared for five hours and I never saw him again. And it, and his boss had to get involved and basically said to me, you know, It was a ...
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