In this episode of The Move to Value Podcast, we revisit the conversation between CHESS President Dr. Yates Lennon and Randy Jordan, Chief Advisor of Impact for Health at Next Stage Consulting and former CEO of North Carolina’s Association of Free and Charitable Clinics. Together, they unpack the evolving landscape of Managed Medicaid, explore innovative approaches to funding care for the uninsured, and examine how healthcare organizations—free clinics, FQHCs, rural health centers, hospitals—can collaborate in a financially sustainable way. From real-world examples in North Carolina to insights drawn from global experience, this conversation sheds light on what it takes to build a true system of care for those often left out.

In this episode of the Move to Value Podcast, we continue our conversation with Julie Quisenberry of Coastal Horizons about what care management looks like on the front lines. Julie shares how her team supports patients facing housing insecurity, food insecurity, substance use, and behavioral health challenges, while also navigating language barriers and limited resources.

From expanding Hepatitis C treatment programs to building bilingual services and training staff in cultural competency and trauma-informed care, Julie offers a candid look at the realities of delivering whole-person care. She emphasizes the importance of celebrating small wins, collaborating with community partners, and adapting to constant change in Medicaid and tailored care plans.

This episode shines a light on both the challenges and the resilience of care managers working to improve outcomes and support their communities—one patient at a time.

In this episode of Move to Value, we talk with Julie Quisenberry, Director of Care Integration at Coastal Horizons. Serving 56 counties across North Carolina, Coastal Horizons delivers whole-person care by integrating primary care, behavioral health, substance use treatment, and community resources. Julie explains how her team navigates Medicaid standard plans and tailored plans, uses HEDIS metrics to improve outcomes, and works closely with partners like CHESS to keep patients’ needs front and center.