In this week’s episode, we focus on training your front desk staff to master insurance eligibility and upfront patient collections. Learn step-by-step strategies to streamline these processes and boost your practice’s revenue and cash flow.

Join the discussion with other healthcare professionals in the NatRevMD Facebook Group!

Don’t miss an episode—subscribe on Apple Podcasts. If you’ve enjoyed the show, we’d love for you to leave a review to help others discover our content.

Looking for a reliable, data-driven medical biller to help grow your revenue? Contact us at info@nationalrevenueconsulting.com or visit us here.

In this week's episode, we discuss the discrepancies between bank deposits and billing software records and share strategies to reconcile these differences. Join us to gain valuable knowledge and tips on optimizing your practice’s revenue cycle management.

Join other healthcare professionals in the discussion on Facebook Group NatRevMD

Don’t miss an episode, subscribe via Apple Podcasts and if you haven't done so already, Leave us a review on Apple Podcasts.

If you are looking for a reliable, data-driven, medical biller to help grow your revenue reach out to Info@nationalrevenueconsulting.com or visit us here.

🎙️ Introduction and Background (00:04 - 03:52)
In this episode of RevMD, Dr. Heather Signorelli is joined by Amy Burke, a seasoned sales and marketing expert with 20 years of experience in the healthcare industry. Amy focuses on helping medical practices grow and improve their processes.

🏢 EOS System Overview (03:52 - 08:09)
Amy introduces the Entrepreneurial Operating System (EOS), which is designed to streamline and enhance business operations across three main areas: Sales/Marketing, Operations, and Finance. The EOS framework consists of six key components:

Vision
Data
Process
Traction
Issues
People
Amy emphasizes the importance of having fundamental processes in place before pursuing growth. She highlights the benefits of EOS, including improved communication, accountability, and measurement.

📊 Top EOS Strategies for Healthcare Practices (08:09 - 11:30)
Amy shares top strategies for implementing EOS in healthcare practices:

Level 10 Meetings: Regular, structured meetings to enhance communication.
Accountability Chart: Clearly defining roles and responsibilities.
Scorecard/KPIs: Measuring and managing key performance indicators (KPIs). Amy advises starting with 1-3 metrics and expanding over time.

🛠️ Implementing EOS in Practice (11:30 - 16:36)
The episode dives into practical steps for implementing EOS:

IDS Approach: A structured method to Identify, Discuss, and Solve issues.
Consistent Meetings: Engaging all staff members in regular meetings.
Encouraging Diverse Perspectives: Including various viewpoints in problem-solving sessions.
"Yes, and" Game: A brainstorming technique to foster creative solutions.

🤝 Closing Remarks and Contact Information (16:36 - 20:13)
In closing, Amy shares her website, abmarketingco.com, and mentions upcoming workshops focused on Google My Business. She also hints at the possibility of future EOS-focused workshops specifically tailored for the podcast audience.