In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten talks with Ryan Austin of Cognota about storytelling, public speaking, and why learning & development needs to be part of design and operations from the beginning.

Our favorite moments:

• (02:25) Anything you do involves telling stories as part of communication
• (04:03) It’s ok not to be sharp around the edges
• (05:50) Don’t practice a script, practice the key points you want to remember
• (08:39) A partner operating model positions L&D as a partner with the business to effectively prioritize and collaborate
• (12:32) Despite feeling nervous, take the initiative. The worst that can happen is a “no”
• (13:27) Build a Learning Culture Committee or Advisory Board to position L&D as problem-solvers, not order-takers
• (14:22) First define success, then work backwards to assess how to get there
• (17:44) Community is at the core of Cognota, not an add-on    

If you enjoyed this conversation about the entrepreneurial journey, check out Season 2, Episode 21, my conversation with Kristin N. Spencer about why storytelling is so powerful. The link is in the show notes.

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  https://share.descript.com/view/FRUL62WGLOd

For the video version of this episode: https://youtu.be/AoRz_4I701E

• What Is a Learning Management System (LMS)? | Definition from TechTarget
• What is a learning experience platform (LXP) and how is it used?
• The Room Where It Happens | Hamilton Wiki | Fandom
• Tell to Win - #1 New York Times Best Seller | PeterGuber.com
• LearnOps Community
• Virtual LearnOps® Summit 2023Cognota
• What is the Power of Storytelling? Interview with Kristin N. Spencer - Ongoing Mastery: Presenting & Speaking

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

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In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten talks with Kristen Nielsen Donnelly about the connection between nervousness and a speaker’s responsibility to their audience. Hear how the idea of a sandbox helps Kristen be more flexible onstage.

Our favorite moments:

• (02:45) If you’re not nervous before public speaking, you don’t recognize your responsibility in the moment
• (03:19) The audience’s attention is a non-renewable resource
• (07:13) Conversations about profit are different from conversations about revenue and earning a living
• (08:00) Appropriate revenue to live on is limited by your own ethic
• (09:52) Speaking is about connecting with people’s humanity
• (12:04) For Kristen, the idea of calling invokes more an idea of service, less of performance
• (15:24) Kirsten respects showmanship, but has to know what’s underneath  
• (19:49) Strict pedagogy needs to marry showmanship
• (21:41) You can improvise all you want to inside your sandbox
• (23:34) The nerves should stay, but the post-analysis does have to be as painful as it might be for you now

If you enjoyed this conversation about the entrepreneurial journey, check out Season 1, Episode 5, our conversation managing your energy while speaking onstage. The link is in the show notes.

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  https://share.descript.com/view/DgNFjBq2Do0

For the video version of this episode: https://youtu.be/26WidZf4pFY

• S1 Ep5 | Ongoing Mastery: Presenting & Speaking - How Do Speakers Manage Their Energy?
• National Speakers Association
• Tony Robbins - The Official Website of Tony Robbins
• Joel Osteen
• Hugh Jackman's tour: The Man. The Music. The Show.
• "The Music Man" Tickets 2023/2024 | Hugh Jackman
• Corporate Training For Employee Engagement And Retention - Abbey Research
• The Culture of Burnout - Abbey Research
• Kirsten's TEDx talk, "The Art of Communicating Effectively for Hybrid and Online Work"
• Dean Hankey, The DEAN of Success! – VIP, 'Care-Is-Magic' Marketing Magician & People Pro!
• Home | Innovation Women

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

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In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten and Kellie talk about current developments in their entrepreneurial journey. Find out why Kirsten’s rediscovered a database she built years ago and what it’s like for Kellie, who’s a partner in two separate start-ups right now.

Our favorite moments:

• (00:36) Everything that changes is really good data for getting to your goals
• (03:26) If you’re a big picture person, you need a detail-oriented person on your team, because the little bits still need to be taken care of
• (07:35) Reframe failure as iterations
• (08:34) Even experienced entrepreneurs sometimes need to pivot
• (11:20) Self-care is crucial for entrepreneurs
• (13:15) Kirsten plays video games when she needs a break
• (13:52) Kellie rests by moving more, getting some form of exercise

If you enjoyed this conversation about the entrepreneurial journey, check out Season 1, Episode 10, our wrap-up of season one that took an earlier look at how we came to be entrepreneurs at all. The link is in the show notes.

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  https://share.descript.com/view/NqQHWDlGiK7

For the video version of this episode: https://youtu.be/UBcW52EOr6k

• S1 Ep 10 | Ongoing Mastery: Presenting & Speaking Season One Wrap-Up: What Did We Learn?
• Serial comma (aka Oxfrd comma) - Wikipedia
• ClickUp Productivity Tool
• Karen Blades' profile on LinkedIn
• Kirsten's video on using Notion
• No Man's Sky video game
• YMCA of the USA
• Home | Innovation Women

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

Looking for a kick-ass speaking group? Use our affiliate link to join Innovation Women: https://bit.ly/innovationwomen

In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten talks with Natalie Bullen, sales coach and messaging guru extraordinaire, about why public speaking is like going to the gym and how to build community. Find out which business choice she calls bullshit on.

Our favorite moments:

• (05:06) A slide deck is a liability
• (09:47) Your company’s band objective need to resonate in your speech
• (13:24) People who say they’re not good at public speaking really mean they haven’t practiced their skills enough
• (16:36) Do an audit of your ethos, mission, marketing, and mission at least once per quarter
• (19:50) Natalie’s advice for building community 
• (19:53) Show up every day
• (20:45) Identify your stakeholders
• (22:12) Have fun 
• (23:17) Create your own continuing education calendar 
• (25:15) Hold yourself accountable for learning the thing it’ll take to grow your business 
• (27:13) If you want what you say that you want, you will walk the talk

If you enjoyed this conversation with a strong woman with strong opinions, check out Season 1, Episode 9: my interview with Cait Donovan on why burnout is her superpower. The link is in the show notes. 

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  https://share.descript.com/view/clmtY053I6D

For the video version of this episode: https://youtu.be/rjsNAgZhHZA

• Natalie Bullen's Facebook page
• Natalie Bullen on Instagram - @unapologeticwealth
• Natalie Bullen's website | Unapologetic Wealth
• How the CliftonStrengths Assessment Works | EN - Gallup
• TED: Ideas Worth Spreading
• S1 Ep 9 | Ongoing Mastery: Presenting & Speaking - Interview: Cait Donovan and Why Burnout is Her Superpower
• The Tipping Point by Malcolm Gladwell | Hachette Book Group

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

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In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten and Kellie talk about adaptability and engaging your audience, especially when you have specific learning objectives to meet. Find out why Kirsten rewards the ugliest PowerPoint presentation, why Kellie’s students have to confront a taboo topic in The Strange Case of Dr. Jekyll & Mr. Hyde, and why context matters.

Our favorite moments:

• (02:00) Education needs to change in specific settings to focus on the problem that needs to be solved, not a predetermined, standardized list
• (03:02) Higher education is often iterative
• (04:55) People don’t learn from dull
• (05:56) Close reading means to stop, notice, and analyze
• (09:59) Analysis requires curiosity
• (10:28) Making connections between topics is how people deepen their knowledge
• (14:23) Context matters
• (16:27) Use more than one track or approach to reinforce your key points
• (18:02) Kellie’s takeaway: analysis starts with noticing the details
• (18:23) Kirsten’s takeaway: take creative risks

If you enjoyed this conversation about making connections among topics, check out Season 4, Episode 48:   Why is Adaptability Key for Changing Workplace Culture? The link is in the show notes.  

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  

For the video version of this episode: https://youtu.be/Xpm_ed1HAwA

• Writer Oscar Wilde arrested in England (1895)
• Ribaldry (or Blue Content) - Wikipedia
• Strange Case of Dr Jekyll and Mr Hyde - Wikipedia
• Annie Hall
• Home Alone 2: Lost in New York
• Macbeth - Entire Play | Folger Shakespeare Library
• Molly Patterson, "Honors Track" - The Atlantic (June 2012)
• S4 Ep48: Ongoing Mastery: Presenting & Speaking - Why is Adaptability Key for Changing Workplace Culture?
• The Moth's new book | How to Tell a Story

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

Looking for a kick-ass speaking group? Use our affiliate link to join Innovation Women: https://bit.ly/innovationwomen

In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten talks with Heather Tolley-Bauer about comedy and connecting with audiences. Find out the first rule of using humor and the difference between telling a joke and creating an atmosphere of levity.

Our favorite moments:

• (01:38) The first rule of comedy is you have to know your audience
• (02:08) Health benefits of laughter
• (02:22) Laughter builds trust, likeability, connection
• (05:27) Humor evolves over time and is tied to culture
• (07:10) If you’re going to have a good comedy game, you need a good apology game, too
• (09:50) You have to have a good command of language to be a good comedian   
• (10:51) Listening is key to Heather’s client research
• (11:40) Comedy has to elevate something and/or someone
• (12:35) The difference between telling a joke and creating an atmosphere of levity
• (13:44) Humor often doesn’t work in business communication because it’s not authentic
• (15:02) Not knowing your one main idea holds people back from successful communication
• (16:16) You can’t stay stagnant
• (16:47) The biggest point: it’s not about you; it’s about what your audience wants and needs to hear

If you enjoyed this conversation about why speakers need to stay current about humor and popular culture, check out Season 2, Episode 15: Do Experienced Speakers Need Ongoing Mastery? The link is in the show notes.

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  https://share.descript.com/view/0b4kDVBL9y8

For the video version of this episode: https://youtu.be/x1nDDOER740

• S2 Ep25: Ongoing Mastery: Presenting & Speaking - Do Experienced Speakers Need Ongoing Mastery?
• Venn diagram - Wikipedia
• Groupthink | Psychology Today
• Kevin Hart - Rotten Tomatoes
• Urban Dictionary: Punching down
• Heather's LinkedIn profile
• HyphenUp – Comedy for Women and Couples
• Heather on Instagram
• Black Hat | Home

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

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In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten and Kellie talk about being flexible in the moment so you can be responsive to your audience’s needs. Hear how a video development company is getting this very wrong and what Snoop Dogg has to do with Kellie’s syllabus.

Our favorite moments:

• (03:21) Those in charge of technical training need to build adaptability into their processes
• (03:53) Cross-training is not a waste of resources
• (04:15) Software risk is reputational risk & customer risk
• (05:17) Stay aware of how the zen of a subject applies to more than one thing
• (06:32) Framing concepts to apply to an audience with a wide-range of experience
• (10:53) People often don’t realize that the lesson is there, even if it’s not obvious
• (11:05) With go-go-go behavior, not many people examine what they can learn from a moment or experience
• (12:25) Reflection helps you take ownership of your actions
• (12:56) Ongoing mastery covers a lot of topics beyond speaking and presenting
• (13:24) Learning about storytelling had a huge impact of Kirsten’s work
• (13:56) Making the subtext into the context – being explicit about the course’s connective tissue – made Kellie’s teaching more effective

If you enjoyed this conversation about flexibility when speaking, check out our earlier conversation on this topic, Season 4, Episode 46 How Can Speakers and Presenters Adapt in the Moment?  The link is in the show notes.

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  https://share.descript.com/view/10UbLov9WLM

For the video version of this episode: https://youtu.be/9PPnJuyHbmU

• With apologies to Bill Withers, Midland College reminds everyone to read the syllabus
• Bill Withers, "Just the Two of Us"
• Snoop Dogg wants you to read the syllabus
• Do you Have a Type A Personality? Type A Personality Traits, Stress Management Strategies, and More
• S5 Ep58: Ongoing Mastery: Presenting & Speaking - How Can Speakers Own the Stage?: Interview with Pegine

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

Looking for a kick-ass speaking group? Use our affiliate link to join Innovation Women: https://bit.ly/innovationwomen

In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten talks with Pegine about being a dynamic, engaging speaker. Learn how speaker choreography connects to your message and why you should construct your speech like a rock concert. Pegine also shares her most important tip for ongoing mastery of public speaking.

Our favorite moments:

• (02:16) Step out and own the stage
• (02:42) Audience interaction is important because that’s how people learn
• (04:10) People learn from experiences
• (05:06) Different parts of the stage have different emotional strengths
• (07:10) Construct your speech like a rock show
• (08:54) Both both extroverts and introverts, it’s about the audience, not the speaker
• (12:10) Many speakers don’t understand that the ending matters
• (16:54) An important question for clients: What part of your agenda is most important and why?
• (19:16) Pegine’s take-away 

If you enjoyed this conversation about why it’s essential to connect with your audience, check out Season 4, Episode 45: Why Do Speakers and Presenters Need Improv?: Interview with Meridith Grundei.  The link is in the show notes.  

Rourke Training’s webpage: https://www.rourketraining.com/

Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/

RSS feed: https://feeds.captivate.fm/ongoing-mastery/

Read a transcript of this episode:  https://share.descript.com/view/4nvqI8EZ5ql

For the video version of this episode: https://youtu.be/TDiaiA0mdNg

• S4 Ep45: Ongoing Mastery: Presenting & Speaking | Why Do Speakers and Presenters Need Improv?: Interview with Meridith Grundei
• Motivational Speakers Hall of Fame
• Sesame Street | Preschool Games, Videos, & Coloring Pages to Help Kids Grow Smarter, Stronger & Kinder
• Lion Pacing in its Cage
• Ping Pong | Table tennis rules: Everything you need to know
• The Rolling Stones | Official Website
• Coaching and programs for women speakers and experts
• Leadership Business Keynote Speaker Pegine is electifying
• Pegine's book, 50 Success Secrets of Feisty, Fearless, Focused Females
• Pegine's profile on Facebook
• Pegine's profile on LinkedIn
• Pegine on YouTube
• Pegine on Pinterest
• Pegine on Twitter
• Pegine on Instagram

LinkedIn: https://www.linkedin.com/in/kirstenrourke/

Looking for a kick-ass speaking group? Use our...