Episodios

  • Episode 186: The Power of One: Harnessing the 'One Number' to Drive Business Growth

    Episode 186: The Power of One: Harnessing the 'One Number' to Drive Business Growth
    Jul 25 2024

    On this episode, Dan and Donnie dive into Donnie's efforts to boil down team members' effectiveness to a single metric. Inspired by his experience as a pilot, Donnie shares how he is evaluating critical results to communicate clearly and ensure quality and excellence at Triangle Home Services.

    Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    29 m
  • Episode 185: 8 Critical Factors for Profitability in Pest & Businesses

    Episode 185: 8 Critical Factors for Profitability in Pest & Businesses
    Jul 18 2024
    Description: On this episode, Dan and Donnie share eight factors that can help you create a sustainable, thriving pest or lawn business and achieve a healthy bottom line. Dan details a list of useful operational ratios and gives an accountant's view on them, while Donnie gives an operator's perspective. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    42 m
  • Episode 184: GPT-4o: Unleashing Its Power for Your Business

    Episode 184: GPT-4o: Unleashing Its Power for Your Business
    Jul 11 2024
    On this episode, Dan and Donnie review GPT-4o — OpenAI's latest artificial intelligence model. They cover how the algorithm is different from previous models, why that matters and how you can use it in your pest or lawn business. Donnie also demonstrates how to use it for data analysis, so be sure to check out the video version of this episode at youtube.com/@pmpindustryinsiders. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

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    30 m
  • Episode 183: Review Generation & Its Impact on Your Growth

    Episode 183: Review Generation & Its Impact on Your Growth
    Jun 27 2024
    Coalmarch's Christin Nein joins the podcast to share her expertise on the always important topic of generating customer reviews. She covers why reviews matter, how to generate more reviews, how to make sure you get the right reviews and what to do if you get a negative review. Guest: Christin Nein, Sr. Director, Product Development, Coalmarch by Workwave Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    41 m
  • Episode 182: Fly On The Wall: What We're Hearing in Peer Group Meetings

    Episode 182: Fly On The Wall: What We're Hearing in Peer Group Meetings
    Jun 20 2024
    David Billingsly, president and founder of The Billingsly Group, gives the inside scoop about what he's hearing as the facilitator of the PMP Industry Insiders Peer Groups, including insights on the economy, pricing, routing and AI. David also discusses how the groups are going so far and goals for the future. Guest: David Billingsly, President & Founder, The Billingsly Group Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    46 m
  • Episode 181 - 6 Keys to Customer-Centric Innovation

    Episode 181 - 6 Keys to Customer-Centric Innovation
    Jun 13 2024
    On this episode, Dan and Donnie welcome Dr. Cassie Krejci Ph.D., Head of Science & Innovation, North America, for Rentokil Initial — better known as the Bug Doc. She updates us on Rentokil's new North American Innovation Center, details her six points of customer innovation and shares four ways she leverages social media to raise the profile of the pest control industry. Guest: Dr. Cassie Krejci, Ph.D., BCE, Head of Science & Innovation, North America, Rentokil Initial Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    40 m
  • Episode 180: Google AI Overview: The Next Frontier of Digital Marketing

    Episode 180: Google AI Overview: The Next Frontier of Digital Marketing
    Jun 6 2024

    On this episode, Dan and Donnie break down Google's new AI-powered tool, formerly known as Google SGE. They cover why the search giant is rolling it out, how it works and what you need to know about it to market your pest control or lawn care company more effectively.

    Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    41 m
  • Episode 179: 3 New Regulations Employers Need to Know

    Episode 179: 3 New Regulations Employers Need to Know
    May 30 2024
    HR expert Jean Seawright is back to discuss the latest federal regulations that affect employers, including pest control and lawn care companies. Tune in to hear what you need to know about three new rules that pertain to independent contractors, overtime pay and noncompete agreements. Guest: Jean Seawright, President, Seawright & Associates Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    55 m