• Part 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108]

  • Jul 10 2024
  • Duración: 45 m
  • Podcast

Part 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108] Por arte de portada

Part 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108]

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  • Resumen

  • Welcome to another episode of the Auto Repair Marketing Podcast, hosted by Brian and Kim Walker!

    Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at Peak Automotive in Apex, North Carolina.

    Michael has been a pivotal figure in our journey, and we are thrilled to share his insights on customer loyalty and retention. He’ll discuss his unique approach to building lasting client relationships and the importance of genuine care and transparency.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Lagniappe (Books, Links, Other Podcasts, etc)

    WorldPac - https://www.wtitraining.com/

    Worldpac STX - https://automotivetrainingevents.com/event/stx/

    Traver Technologies: https://traverconnect.com/

    ShopWare - https://shop-ware.com/

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com

    Facebook - facebook.com/shopmarketingpros

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros

    Questions/Ideas - podcast@shopmarketingpros.com

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