• Podcast guest appearances. Richard Blank Costa Rica's Call Center

  • De: richard blank
  • Podcast

Podcast guest appearances. Richard Blank Costa Rica's Call Center

De: richard blank
  • Resumen


  • Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.


    Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.


    Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.


    https://costaricascallcenter.com/en/outbound-bpo-campaigns/


    Hosted on Acast. See acast.com/privacy for more information.

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Episodios
  • The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank.
    Aug 15 2024



    Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!"


    Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.


    Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.


    https://youtu.be/tsmSN5MvMDM


    Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.


    We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.



    In addition to having extensive legal experience:

    - Our attorneys have startup experience to offer both legal and startup advice

    - We offer transparent pricing with flat fees

    - We offer affordable options specifically tailored to each business's plans and goals


    Hosted on Acast. See acast.com/privacy for more information.

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    28 m
  • The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank.
    Aug 14 2024



    Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!


    I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank



    https://youtu.be/Bpd6Yote8nY



    Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.


    We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.



    In addition to having extensive legal experience:

    - Our attorneys have startup experience to offer both legal and startup advice

    - We offer transparent pricing with flat fees

    - We offer affordable options specifically tailored to each business's plans and goals


    Hosted on Acast. See acast.com/privacy for more information.

    Más Menos
    31 m
  • The Inventive Founder podcast created by Miller IP. The "Just Not Take It Personal" business technique from Richard Blank
    Aug 13 2024



    The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit


    Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about.

    Explore the podcast


    The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.



    https://youtu.be/kO1acJUQ7xE



    Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.


    We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.


    Hosted on Acast. See acast.com/privacy for more information.

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    30 m

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