Point of Rental Podcasts

De: Point of Rental Software
  • Resumen

  • In 1982, we started serving the rental industry. Ever since then, we've noticed that one thing about this industry stands out: its people. We'd like to introduce you to the people we work with, the people that work with you, and share the backstories of the people that make this the best industry in the world.
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Episodios
  • The Four - Nick Galinec
    Nov 12 2024

    Lets meet Software Support Specialist - Tier 1 Nick Galinec!

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    4 m
  • Quarter Notes: What's new in Support? Q3 2024
    Nov 8 2024

    Join Brooke and Brian at the International Conference 24 (IC24) as they dive into the major highlights and achievements in the customer support world during Q3 2024.

    • (00:25) - Q3 2024 Support Team Restructuring
    • (01:16) - Customer Engagement and Onsite Visits
    • (02:06) - Achievements in Customer Satisfaction
    • (02:58) - Accreditation Program Details
    • (03:51) - Feedback and Team Morale
    • (04:36) - Looking Ahead to Q4 and 2025
    • (05:32) - uLearn Platform and Chat Support
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    8 m
  • The Four - Jake Clift
    Nov 5 2024

    Let's meet SDR Jake Clift!

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    5 m

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