• Prioritizing customer experience in government

  • Jan 13 2022
  • Duración: 23 m
  • Podcast

Prioritizing customer experience in government Por arte de portada

Prioritizing customer experience in government

Escúchala gratis

Ver detalles del espectáculo

  • Resumen


  • Read more >
    Listen to the podcast (duration: 22:32) > Customer experience (CX) is getting more important everywhere—including in government. Citizens are accustomed to the experiences offered by companies from Amazon to Zillow and now want the same from governments. In this episode of McKinsey on Government, McKinsey partner Tony D'Emidio and Associate Partner Marcy Jacobs discuss how implementing agile, seamless transparency from private-sector CX can inspire trust and confidence in the public sector.

    See www.mckinsey.com/privacy-policy for privacy information
    Más Menos
activate_primeday_promo_in_buybox_DT
Gestión Economía Ciencia Política
Más Menos

Lo que los oyentes dicen sobre Prioritizing customer experience in government

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles