How does the resident experience tie back to property operating economics? What were the contributing factors to the early serial entrepreneur ventures that David dabbled in? Where did David's early interest in technology stem from? How is the origin story of DoorLoop tied to David's prior startup PracticePanther even though these two companies are in completely unrelated industries? Why is the property management software space filled with so much competition and despite this why are there more entrants each year? How do easy-to-use software development tools fuel the creation of products that are in fact not viable businesses? Why is having a founding team so important when starting a new SaaS business? How was launching in Covd different than expected for DoorLoop? Why is it important to capture customer feedback from all engagement systems and not just through annual customer surveys? How is DoorLoop integrating AI across its solution stack?

David Bitton - Co-founder of DoorLoop, joins Proptech Espresso to answer these questions and discuss how real estate investing alongside his parents after college led to a brief career as a realtor and ultimately set the stage for becoming a proptech founder.

Why is access to information a cornerstone component of proptech? How did Zillow and the Zestimate fundamentally change access to home valuations for homeowners and homebuyers? What are the important lessons that athletes can take from losing and positively apply to their professional careers? For Alex, what resonated about the construction industry and the people involved in it? Which lessons stood out to Alex from working as a salesperson for a non-0category leader? What are the similarities and differences between a heavy equipment dealership and a car dealership? Why is equipment downtime so crippling for construction businesses? What insight did Alex uncover as he took ownership of the services and parts business at Flagler? Why are there so few heavy equipment technicians? What percentage of heavy equipment service work is done in the field? Why are the pay economics of technicians so skewed at heavy equipment dealerships? How did Heave change the game for heavy equipment technicians? Why is technician selection by customers such a powerful feature within Heave? What are some of the challenges of building Heave's heavy equipment labor marketplace?

Alex Kraft - CEO and founder of Heave, joins Proptech Espresso to answer these questions and discuss why institutional knowledge of heavy equipment sales and service is so critical for designing a digital solution for this corner of the construction industry..

Can proptech be defined as the modernization layer for the built world? How did the Rabine family business grow from a local mom-and-pop services business to the national multi-business unit holding company that exists today? Why did technology adoption opportunities and business model scalability convince Austin to take a leadership role within the family paving business? What lessons did Austin learn from founding several contech businesses? Why are pavements and roofs the largest ongoing operating expense for a real estate owner? How does the negligence of pavement maintenance result in soaring delayed repair costs? Why was the Rapine Pavement Condition Report so valuable for facility owners? Why was it necessary to rethink the end-to-end process of the condition report to be technology-driven in order to scale this business opportunity. Why did Rabine produce these condition reports at no cost? Why was satellite imagery not a viable option for capturing the necessary pavement and roofing images? What was it about drones and their image capture capability that differentiated them from other solutions that Rabine Companies was investigating? Why did Austin and the executive team at Rabine Companies ultimately decide to spin the SITE business out as a separate independent company? What additional analytics are possible through drones which was not possible with onsite humans? How is SITE utilizing AI in its product suite?

Austin Rabine - CEO and co-founder of SITE Technologies, joins Proptech Espresso to answer these questions and discuss how his parents' enthusiasm for entrepreneurship played a pivotal role in convincing him to join the family business.