On Let's Talk Ed this week, we, Zahi Atallah and Chris Forde, tackle the concern that the poor accessibility and clarity of information in higher education can negatively impact college access and student success. In this three-part series, we explore how poor access to information can prevent learners from reaching their college goals, and ultimately, the College Promise.

In segment 1 called"A Black Box: How Poor Accessibility to Information Blocks College Opportunities", we discuss the perceived obstacles students face due to inaccessible information, and how this barrier can significantly hinder their college opportunities. The information may be hidden in massive websites and thick catalog. Moreover, the verbiage used may be too technical, thus foreign to those outside of higher education.

In segment 2 entitled "Through Their Eyes: Understanding College Information Through Student Perspectives”, we shift focus to the student perspective, examining how information is often designed by administrators and for administrators, making it difficult for students to navigate and understand. Perhaps it is time to “walk a mile in students’ shoes” when it comes to the type of information and where it is made available.

Finally, in segment 3 titled"Providing Better Information: Key to Unlocking Access and Supporting Success", we provide actionable solutions on how to improve information accessibility, ensuring that students have clear, understandable, and easily accessible information to support their educational journey. We believe that it is time for colleges to address students in a language that makes sense to those learners, using information tools used by them, and making everything easily accessible.

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