The Karen Cooper Foundation, founded by Bob Cooper and his daughter Michele, honors the legacy of Bob’s late wife, Karen, by bringing Christmas joy to shelter dogs through toys and treats. What began as a family tradition in San Diego has grown into a nationwide nonprofit, gifting thousands of dogs each year while raising awareness for adoption and responsible pet ownership. As a 501(c)(3) charity, every donation goes directly to the animals, providing enrichment, comfort, and hope until they find their forever homes.

The foundation’s roots trace back to an annual tradition Karen and Bob started years ago. Inspired by Karen’s question, “What happens with all these dogs on Christmas morning?” she suggested, “Why don’t we bring Christmas to them?”—sparking a mission that continues today.

In 2023, after life-changing events including Bob’s sale of Elite Worldwide and the heartbreaking loss of Karen in a Memorial Day weekend car accident, Bob and Michele formalized the foundation to honor and celebrate Karen’s legacy.

The Karen Cooper Foundation operates with three key goals:

1. 1. Bring Christmas joy to shelter dogs, ensuring they experience the magic of the holiday.

   2. Raise awareness about adoption, helping dogs and puppies find their forever homes.

   3. Honor Karen’s legacy, keeping her spirit alive through every act of giving.

   
   

• The Aftermarket Radio...

The Automotive Aftermarket Products Expo (AAPEX) returns to Las Vegas on November 4–6, bringing the industry’s biggest names, most advanced training, and a completely redesigned show floor.

Here’s what you can expect:

• A major structural change to the show floor, segmenting exhibitors by product category for buyer efficiency.

• Keynote speaker announcement: Wayne Gretzky, “The Great One.”

• Expanded education with 75+ classes plus a new “Meet the Trainer” segment for direct access to instructors.

• https://www.aapexshow.com/

AAPEX 2025 is more than a trade show; it’s the industry’s hub for education, innovation, and connection. Come prepared, but leave room for unexpected conversations and discoveries that could transform your business.

• Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/
• Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
• Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976
• Subscribe on YouTube: https://www.youtube.com/carmcapriotto
• Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/
• Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/
• Follow on Twitter: https://twitter.com/RResultsBiz
• Visit the Website: https://remarkableresults.biz/
• Join our Insider List: https://remarkableresults.biz/insider
• All books mentioned on our podcasts: https://remarkableresults.biz/books
• Our Classroom page for personal or team learning:

Bill Haas of Auto Ignite Management and Matt Wagg of Accelerated Diagnostics and Automotive, who also coaches with Auto Ignite, dive deep into a topic often overlooked yet critically important for automotive repair shops: the power of robust systems and processes.

Too many shops rely on inconsistent, informal methods of “this is how we did it yesterday.” The result? Fluctuating outcomes, missed opportunities, and daily frustration. Imagine four technicians completing a Digital Vehicle Inspection (DVI) in four different ways, which can be confusing for staff, stressful for owners, and costly for customers. The solution is a unified process that everyone follows to deliver consistent results. “Without systems, the owner becomes the system.” Every decision rests on the owner’s shoulders, trapping them in the daily grind. Leaders must shift from being “needed” to being “required”: their role is to create the environment for success, not micromanage.

• Systems Win Wars: As Carm Capriotto said, strong systems are the foundation of a profitable and enjoyable business.
• Breaking Free from Chaos: Inconsistent methods (“this is how we did it yesterday”) lead to stress, missed opportunities, and fluctuating results.
• The Owner’s Dilemma: Without systems, the owner becomes the system. Matt Wagg’s injury showed the necessity of trusting people and processes.
• Profit Through Process: Profitability is tied directly to defined, repeatable steps. Systems also eliminate business “friction” and make operations easier.
• Key Benefits of Documented Processes: Faster, smoother training & onboarding. Clear accountability for both staff and owners. Ongoing continuous improvement to adapt and grow
• Empower Your Team: Trust the people you’ve hired. Give them processes and training, then step back. Empowered teams drive success, customer satisfaction, and owner freedom.

Takeaway: Strong systems aren’t just about profit; they create happier teams, better customer experiences, and sustainable growth.