Remarkable Results Radio Podcast Podcast Por Carm Capriotto AAP arte de portada

Remarkable Results Radio Podcast

Remarkable Results Radio Podcast

De: Carm Capriotto AAP
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Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing. Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.LSTN media LLC Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas
Episodios
  • Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

    Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]
    Oct 28 2025
    Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Tonnika Haynes, owner of Brown’s Automotive in Chapel Hill, North Carolina—a family business founded by her father, William Brown, in 1980—joins us for a conversation recorded live at the ASTA Conference in Raleigh, NC. Together, we explore the powerful and defining mentorship that shaped both her leadership and her legacy. Tonnika shares that she never worked for her “dad,” she worked for William Brown, the business leader. That separation became clear when, early in her ownership, she faced her first major crisis: losing a key employee. When she called her father for guidance, it wasn’t “Dad” who picked up; it was William Brown. His advice was blunt but transformative. Instead of sympathy, he challenged her: “What would you do if they got hit by a bus? You can’t sit in it, move forward.” It was a defining moment that taught her the importance of separating emotion from action. As William often reminded her:
    • “We don’t have time for feelings right now. We have time for fact and action.”
    • “Feelings don’t fix cars. Facts and movement fix cars.”

    This heartfelt episode highlights the power of tough love, mentorship, and maintaining emotional discipline in business. Tonnika's story is a testament to how strong roots and even stronger lessons can prepare the next generation to lead with both heart and backbone. Tonnika Haynes, Browns Automotive, Chapel Hill, NC https://astausa.org/pages/asta-expo Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast:
    • Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/
    • Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmasters
    • Join Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976
    • Subscribe on YouTube:https://www.youtube.com/carmcapriotto
    • Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/
    • Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/
    • Follow on Twitter:https://twitter.com/RResultsBiz
    • Visit the Website:https://remarkableresults.biz/
    • Join our Insider...
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    41 m
  • Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

    Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]
    Oct 24 2025
    Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

    Three industry coaches, Chris Cotton, Brian Gillis, and Clint White, are redefining leadership by returning to shop ownership. They chose to re-engage, believing that staying in the trenches keeps their coaching grounded and relevant in a rapidly changing industry. They view ownership as a “learning lab,” testing strategies in marketing, staffing, and technology firsthand, then bringing real-world insights back to their clients. As they plan for the future, each is focused on sustainable growth, exploring private equity opportunities, and developing strong succession plans, all while keeping culture and quality at the core of their mission.

    Chris Cotton, AutoFix Auto Shop Coaching, and the Chris Cotton Weekly Blitz Podcast Brian Gillis, You Net-Results Clint White, Coaching with Integrity Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast:
    • The Automotive Repair Podcast Network:https://automotiverepairpodcastnetwork.com/
    • Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/
    • Join Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976
    • Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmasters
    • Subscribe on YouTube:https://www.youtube.com/carmcapriotto
    • Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/
    • Follow on Instagram:
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    41 m
  • A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

    A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]
    Oct 21 2025
    Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

    Joe Marconi, former shop owner, Elite Worldwide coach, is defining the challenge in today’s automotive aftermarket: the need for specialization.

    The End of the Generalist Era - Modern vehicles are too complex for the “all makes, all models, all repairs” approach. Marconi shared that when he tried doing everything—from transmission rebuilds to diagnostics—profitability disappeared. The time, training, and tooling required simply didn’t make sense.

    Specialization: The Smarter Path Forward - Like medicine’s cardiologists and neurologists, automotive professionals must focus their expertise. Specialization boosts productivity, profit, and performance while creating better outcomes for customers.

    Redefining Professionalism and Language - Replace “mechanic” or “tech” with “technologist” or “specialist.”

    - Use precise titles like “calibration specialist” to build client confidence. - Adopt “Essential Skilled Occupation (ESO)” to better reflect the professionalism of today’s technicians.

    Building Career Paths and Attracting Talent - Specialization creates clear career pathways and helps combat the technician shortage, offering young people a profitable, purpose-driven alternative to a four-year degree.

    Listeners can explore Carm's evolving document, The Rise of the Specialist—now in its 23rd version—online. https://remarkableresults.biz/rise

    Joe Marconi, Executive Council Member, Elite Worldwide. Auto Shop Owner. Joe’s Episodes HERE.

    Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast:
    • Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/
    • Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmasters
    • Join Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976
    • Subscribe on YouTube:https://www.youtube.com/carmcapriotto
    • Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/
    • Follow on Instagram:
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    38 m
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