Today Nicole is joined by one of our newly appointed PPFF Committee Members and the Business Intelligent Manager at Amazon Australia , Murray Gillin. Murray is a Data Wizz and we are so happy to have an expert Analyst on the PPFF Committee. Steering the helm at Amazon's Security & Loss Prevention team, Murray’s role is marked by a relentless pursuit of excellence in analytics and process optimization. With a proven track record in risk management and operational efficiency, his expertise in BI and data science product management has been instrumental in driving strategic initiatives forward. His team has successfully implemented data-driven solutions that bolster the organization's resilience against operational risks.

Contact details :

PPFF - https://www.profitprotection.co/

Murray Gillin - https://www.linkedin.com/in/murray-gillin-8a931b45/

Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by Andrew Wolf, Central Loss Manager at Officeworks and one of the newly appointed Committee Members of the PPFF. With a broad range of skills, Andrew has been in the retail sector for over 20 years, having worked at Lincraft, Chemmart and has been at Officeworks for 17 years. He brings a wealth of knowledge and expansive skill set to the Committee. Nicole and Andrew talk about the current retail environment and what it's like working for a big box retailer.

Contact details :

PPFF - https://www.profitprotection.co/

Andrew Wolf - https://www.linkedin.com/in/andrew-wolf-b4042345/

Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by Nick Trudgett, Craig Greenberg,Chief Commercial Officer from Gatekeeper in the US and a very special guest, Michael Lamb, recently retired Vice President of Asset Protection & Safety at Kroger Inc. where he oversaw the strategic and tactical direction related tothe shrinkage, waste control and safety across the Kroger enterprise. Michael has also worked for the world’slargest retailer, Walmart, and the World’s largest DIY retail, Home Depot.

We talk about retail theft trends in the US, and look at how Kroger deployed the Gatekeeper solution to keep their staff safe whilst reducing loss in their stores.

Contact details :

PPFF - https://www.profitprotection.co/

Michael Lamb - MLamb Consulting Services, LLC

mike.h.lamb@gmail.com

Craig Greenberg - https://www.linkedin.com/in/craig-greenberg/

Gatekeeper Systems - https://www.linkedin.com/company/gatekeeper-systems-apac/

Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by PPFF Chairman Neil Redfern to talk about the PPFF activities for 2025. There is a lot to unpack, so don't miss this episode with all the dates for upcoming meetings and webinars.

Contact details :

PPFF - https://www.profitprotection.co/

Neil Redfern - https://www.linkedin.com/in/neil-redfern-845aa014/

Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Register for the GS1 RFID Coalition webinar on 26th March - https://www.linkedin.com/feed/update/urn:li:activity:7295592585501319168/

In this final episode of Season 8, Nicole is joined by PPFF Director and Professor at Griffith University, Michael Townsley and PPFF Chairman, Neil Redfern to launch the 2024 AU/NZ Retail Crime Study and review the highlights from the year. It's been a huge year for the PPFF, from incorporation of the group, to rebranding, to four in-person events, webinars and 15 Podcast episodes (just to name a few). We wrap up the year and get a look at what's in store for the PPFF in 2025.

If you’d like a copy of the 2024 AU/NZ Retail Crime Survey, head to the PPFF website – www.profitprotection.co.

Contact Details :

Professor Michael Townsley -

https://www.linkedin.com/in/michael-townsley-36097973/

PPFF Chairman Neil Redfern - https://www.linkedin.com/in/neil-redfern-845aa014/

Re-Tales Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by PPFF Director and Professor at Griffith University, Michael Townsley.

Professor Michael Townsley is a criminologist with a prominent career in crime prevention research. His groundbreaking PhD work illuminated the contagious nature of burglary risk, significantly influencing the field of spatial criminology. As the former head of the School of Criminology and Criminal Justice at Griffith University, Michael’s expertise encompasses crime analysis and retail crime prevention, and of course he is our resident academic at the Profit Protection Future Forum.

Contact Details :

PPFF - https://www.profitprotection.co/

Professor Michael Townsley - https://www.linkedin.com/in/michael-townsley-36097973/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by Nick Trudgett, General Manager Australia/New Zealand & APAC from Gatekeeper Systems.

Founded in 1998, Gatekeeper’s initial loss prevention solution, The Wheel® Cart Containment system, was launched to reduce trolley loss and ensure ample trolleys were available for store patrons. Gatekeeper’s loss prevention and cart containment solutions utilize patented locking technology to put an end to trolley-based shoplifting and shopping trolley loss. Trolley management solutions increase safety and reduce labor costs by maximizing productivity, while simultaneously resulting in a positive store image.

Contact Details :

PPFF - https://www.profitprotection.co/ Gatekeeper Systems - www.gatekeepersystems.com

Nick Trudgett - https://www.linkedin.com/in/nicholas-trudgett-5ba065b/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

Today Nicole is joined by the Chairman of Spearpoint Security Group, Ted Devereux. Spearpoint is the IntelliQ partner for the APAC region. The IntelliQ solution provides Retailers with complete visibility of their POS transactions throughout their retail estate and as a result be able to detect and reduce POS fraud. Loss Prevention analytics provides Loss Prevention with transaction patterns and trends which allows them to identify and focus their time and effort on potential POS fraud and as a result, reducing losses and improving overall margins.

Contact Details :

Spearpoint/Intelliq : https://www.linkedin.com/company/spearpoint-security-group/

Ted Devereux - https://www.linkedin.com/in/ted-devereux-a65a2623/

Host Nicole Smith - https://www.linkedin.com/in/nicole-smith-83ba7255/

PPFF - https://www.profitprotection.co/