In this episode of the Coffee Break Podcast, Marquese Howard, the Marketing, Media, and Communications Coordinator, announces exciting changes for the upcoming season, including multiple hosts and subject matter experts. Key updates on child support services are discussed, such as enhancements to the Debt Reduction Program, Guideline Calculations, and various legal procedures. Marquese also introduces a new video format for the podcast and highlights August as Child Support Awareness Month. On August 10th, RivCoDCSS will host a Family Support Resource Fair, featuring a backpack giveaway, community vendors, health professionals, job opportunities, and family activities. Listeners are encouraged to subscribe and stay tuned for more updates.

Visit: http://www.RivCoDCSS.com for more information.

Segments

Introduction of Changes [00:00:09] Marquese introduces exciting changes for the podcast, including multiple hosts and updates on child support services.

Updates on Child Support Services [00:00:19] Discussion of debt reduction programs, legal procedures, and changes to Guideline Calculations for child support orders.

New Video Format [00:00:19] Introduction of a new video format to enhance viewer engagement and experience during the podcast.

Child Support Awareness Month [00:00:19] August is highlighted as Child Support Awareness Month, with Acts of Support and community resources shared.

Backpack and School Resource Event [00:01:19] Announcement of an event on August 10th featuring backpacks, school supplies, and community assistance.

Onsite Assistance at Events [00:02:26] Details about onsite case assistance for child support inquiries at events, enhancing customer service.

Virtual Connection Options [00:02:26] Information on virtual appointments and LiveChat options for connecting with child support specialists.

Podcast Subscription Reminder [00:02:26] Encouragement to subscribe to the podcast, with a preview of the upcoming Season 5 debut.

About the Guest(s):

Elizabeth Lawrence is the Chief Attorney at Riverside County Child Support Services. With years of experience in the field, she is well-versed in child support enforcement and the legal aspects of the child support system. Elizabeth is dedicated to ensuring that children and families receive the financial and medical support they are entitled to through court-ordered child support.

In this episode of Coffee Break, Nathan Hartel, the host, is joined by Elizabeth Lawrence, the Chief Attorney at Riverside County Child Support Services. They discuss child support enforcement and the various actions taken by the child support agency to secure court-ordered payments. Elizabeth emphasizes that these enforcement actions are not taken lightly and are required by federal or state law. They also address the impact of these actions on customers and the importance of communication with the agency.

Key topics covered in this episode include automated enforcement actions such as income withholding orders, tax intercepts, and license suspensions. They also discuss discretionary actions like civil contempt and judgment debtor exams. Elizabeth highlights the agency's goal of working with customers to reach a resolution and bring their cases into compliance. They also address the sensitive nature of these actions and the agency's understanding of the impact on families.

Thank you for listening to this episode of the Riverside County Child Support Services Coffee Break Podcast. For more information and to stay updated on future episodes, visit our website and contact us.

• Child support enforcement actions are taken to secure court-ordered financial and medical support for children and families.
• Automated enforcement actions, such as income withholding orders and tax intercepts, are mandated by law and apply to customers with past due child support balances.
• Discretionary actions, like civil contempt and judgment debtor exams, are used in limited cases where individuals have the ability to pay but choose not to comply with court orders.
• Customers who are compliant with their child support orders do not need to worry about enforcement actions, but it is important to communicate with the agency in case of any changes in circumstances.
• The agency is committed to working with customers and resolving issues without court action whenever possible.

Contact Riverside County Child Support Services: 866-901-3212 or RivCoDCSS.com