In this value-packed episode of SaaS Fuel, Jeff Mains welcomes Egil Østhus, co-founder and CEO of Unleash—the world’s leading open source feature management platform. Egil dives deep into the journey from thriving in corporate boardrooms to taking the entrepreneurial leap, co-founding Unleash with his brother, and scaling a business using open source and commercial strategies.

The conversation explores critical challenges of serving both community and enterprise needs, the next-generation concept of Feature Ops, the nuanced impact of AI in software development, and the essential synergy between engineering and business for SaaS growth. Whether you’re steering product strategy or deep in the code, this episode delivers actionable insights and leadership wisdom for founders navigating modern tech landscapes.

00:00 "Building Smarter: Growth Strategies"

03:22 "Entrepreneurship Realities & Tech Futures"

07:38 Enterprise Software Delivery Challenges

13:21 "Challenges of Co-Founding Family"

16:10 "Balancing Open Source and Enterprise"

17:45 Open Source vs. Paywall Decisions

23:28 "Building Enterprise Growth Processes"

24:24 "Start Early on Commercial Strategy"

30:08 "Unified Metrics for Long-Term Impact"

32:09 "DevOps: Feature Lifecycle & Governance"

36:26 AI's Impact on Developer Roles

39:55 "Business Context for Developers"

42:37 Culture Consistency Drives Success

46:49 "Magician Marketer & Scaling Stories"

“We in the Nordics are sort of naive—we don’t understand how difficult it really is. ‘How hard can it be to build this company?’” — Egil Østhus

“Always put community trust first. If you break it, that decision is irreversible.” — Egil Østhus

“If you have the best product that nobody knows about, it’s really hard to sell it.” — Egil Østhus

“Feature Ops bridges the gap between engineering and business—bringing real-time control and risk mitigation to software delivery.” — Egil Østhus

“Every developer should challenge themselves to understand how their work impacts the business and end users.” — Egil Østhus

“Culture is consistency. It’s the boring stuff you do every day that builds a scalable company.” — Egil Østhus

Customer Value First:

“It’s all about creating customer value. Bringing product out there and building a proper business model.” (Egil Østhus)

Get Outside Your Comfort Zone:

True growth happens when you jump into deep water and test if you really can build what you preach.

Respect and Resolve Tension (Especially in Family):

In co-founder relationships, never allow tension to build—address issues immediately, maintaining respect and professionalism.

Open Source Takes Discipline:

Develop clear guiding policies on what features are open and which are gated—never betray community trust with irreversible decisions.

Build Commercial Capacity Early:

Don’t wait for sales and marketing to “catch up”—grow those functions as soon as possible to accelerate learning and scale.

Engineers Need Business Context:

The best developers deeply understand the product’s business impact, continually interact with customers, and help shape business direction.

egil@getunleash.io

https://www.getunleash.io

In this episode of SaaS Fuel, host Jeff Mains sits down with Anthony Franco—serial entrepreneur, co-author of AI First Principles and the Wiser Method, and host of the How to Founder podcast—to talk about what it really takes to implement AI effectively in SaaS businesses. The conversation breaks past the usual hype, diving deep into the practical messiness of entrepreneurship, building tech that serves real humans (not just outputs), and how intentional iteration leads to successful outcomes.

Anthony Franco shares brutally honest stories of failure, the necessity of understanding end users, and the importance of starting with a noble cause before diving into AI adoption. If you’re a founder wanting actionable strategies to build a future-proof company in the age of AI, this is your episode.

00:00 "AI, Bias, and Holographic Futures"

03:44 "Future, Revenue Systems, and Strategy"

07:34 "Entrepreneurs Fuel Prosperity"

10:36 "Value Your Job, Avoid Mistakes"

15:02 "Earn the Right to Rebuild"

18:57 "User Experience Insights Revolution"

21:34 Necessary Complexity and Risk Management

25:49 "Leadership's Four Key Relationships"

28:23 "Wiser Method: AI Principles"

32:30 AI Missteps: Autonomy vs Collaboration

35:25 "Challenging Ideas and Biases"

38:03 "Readiness for Agentic Orchestration"

43:00 "Feature Flags & Brand Magic"

“Entrepreneurs are the pioneers of economic prosperity—the ones willing to look foolish bring prosperity to all.” —Anthony Franco

“If you automate broken things, you’re just scaling your problems.” —Anthony Franco

“Design for how the world is—not just how you wish it would be.” —Anthony Franco

“The reason you write software is to make someone’s life easier—not just your own.” —Anthony Franco

“Stop coding. Go talk to the person you’re coding for—not your manager, your end user.” —Anthony Franco

“If you win 10% of the time and fail 90%, you still win. Micro-failures fuel learning.” —Anthony Franco

Lead Arm-in-Arm, Not From Afar

Great leaders work alongside their teams, getting “calluses” from real work

Set Honest Expectations About Entrepreneurship

Don’t sell the dream—share failures and chaos as well as successes to guide founders realistically

Talk to End Users—Don’t Just Delegate Discovery

Leaders must become chief customer advocates; direct feedback is transformative

Don’t Automate for Automation’s Sake

Evaluate the root causes and bottlenecks before layering on tools

Embrace Necessary Complexity

Not all complexity is bad. Sometimes it’s a competitive advantage or required for regulatory compliance

Start Small—Iterate and Learn Before Scaling AI

Focus on incremental improvement, pilot adoption, and learning from failures

anthony@suitepea.com

aifirstprinciples.org

https://www.linkedin.com/in/anthonyfranco/

x.com/anthonyfranco

The Captain's Keys

Small Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel’

Champion Leadership Group – https://championleadership.com/

Website -

In this mind-bending episode of SaaS Fuel, Jeff Mains chats with Darren Milne, co-founder and CEO of VividQ, about the future of holographic displays and how true 3D experiences will revolutionize everything from automotive HUDs to the way we watch TV, work, and interact with AI.

Darren Milne unpacks his journey from academia to entrepreneurship, describes the defining moment when he saw a real hologram for the first time, and outlines how his team is making science fiction a reality—including progress toward room-scale “holodecks.” Along the way, you’ll learn practical lessons about bridging science and commercialization, building successful licensing models, scaling with partnerships, and staying grounded while pursuing world-changing innovation.

00:00 "Holographic AI Revolution"

05:15 From Academia to Business Shift

14:08 "Holographic Display Business Strategy"

19:31 Automotive HUDs: Future-Ready Adaptability

24:48 "VR Nausea Explained by Science"

29:41 Building-Sized Holograms Revolution

32:57 "Creating Our Own Category"

42:25 "Software-Driven Hardware Control"

47:05 "Challenges of Licensing Innovation"

51:59 "Rethinking Growth and Investment"

56:05 "Epic Holographic Display Project"

01:02:20 "Insights, AI Growth, and Holodecks"

“Sometimes, in the pursuit of knowledge, you need a lot more money—and the way to get that is to create things people want to buy.” — Darren Milne

“The cars are all different, but with holography, the HUD doesn’t have to be. Software solves what used to take an assembly line.” — Darren Milne

“Every time I show a real hologram demo, people still ask if it’s fake. Once you see it, everything changes.” — Darren Milne

“You don’t need to build all the hardware to win big—sometimes licensing your tech brings more scale and staying power.” — Darren Milne

“If money were no object, I’d build the holodeck—an entire room of interactive holograms for training, gaming, everything.” — Darren Milne

“We thought building-sized holograms required new tech, but turns out we could do it with off-the-shelf laptop screens…and a lot of them.” — Darren Milne

Embrace Mindset Shifts

Moving from academia to entrepreneurship means valuing impact as much as knowledge. Sometimes, making ideas real requires leaving comfort zones.

Specialize, Then Delegate

You can’t be both the chief researcher and the chief executive for long. Recognize your strengths and trust your team to handle complementary roles.

Validate with Partners, Not Just Product

Early commercial traction can come from licensing and partnerships, especially when full-scale manufacturing or hardware isn’t feasible.

Solve for ROI, Not Just Coolness

Customers may love new tech, but recurring revenue comes from solving their biggest, most overlooked pain (e.g., HUD manufacturing savings).

Don’t Hire for Vanity, Hire for Necessity

Rapid hiring because “everyone else is scaling” can lead to layoffs and wasted resources if the technology isn’t ready for mass adoption.

Stay Resilient & Honest

Long sales cycles and the need to “build the category” require grit. When mistakes happen (such as premature scaling), own them, learn, and course correct.

https://www.vividq.com/

https://www.linkedin.com/in/darran-milne/

The Captain's Keys

Small Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code...