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Scaling UP! H2O

Scaling UP! H2O

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The podcast where we scale up on knowledge so we don't scale up our systems. Find out why working in Industrial Water Treatment is the best job in the world. Hear industry experts share their knowledge and stories. Learn about technologies, methods, and career journeys. Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.© 2018 All Rights Reserved, Blackmore Enterprises, Inc. Economía
Episodios
  • 449 Michael Bourgeois on AWT Partnerships and Professional Growth

    449 Michael Bourgeois on AWT Partnerships and Professional Growth
    Nov 7 2025
    Get stuck in – Michael Bourgeois, CWT How do standards get written in ways that working water treaters can actually meet? In this conversation, AWT Past President, current Related Trade Organization (RTO) Committee Chair, and Chemco Products Company Operations Manager, Michael Bourgeois CWT, explains how AWT's liaisons collaborate with peer organizations, so guidance reflects field reality—operations, risk, and achievable compliance. From Field Bags to Board Rooms: Why RTOs Matter Bourgeois outlines the purpose of AWT's RTO structure: volunteer liaisons track and influence work at groups whose missions overlap with industrial water—CTI, ABMA, ASHRAE, AWWA, ASHE, and others. The aim is simple and practical: make sure member voices are heard so guidance advances health outcomes (e.g., Legionella control) and day-to-day feasibility for service providers and suppliers. Turning Reaction into Proaction Historically, the industry learned about new rules after they landed. Bourgeois details how AWT is shifting to co-authoring cooling-water guidelines with CTI and re-engaging ABMA, so boiler-water limits and methods reflect current technologies and operations. The model: clarify shared goals, contribute content expertise, and formalize collaboration so members get usable documents at member pricing. Concrete Moves: Boiler Water, Healthcare, and More Examples include AWT's role on ABMA's Boiler Expo steering committee (with a focused water-treatment training block) and early conversations with ASHE on pathogen control in building and healthcare water systems. He describes how liaisons feed updates into a formal committee cadence, so the AWT Board and members see progress—not just headlines. When working professionals help write the playbook, outcomes improve clients, operators, and public health—and members stop "reacting" to standards they had no hand in shaping. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 00:02:28 - Trace Blackmore shares his AWT excitement & community shout-outs 00:05:16 - Water You Know with James McDonald 00:06:44 - The magic of the Scaling Up buttons (why & how to use them) 00:20:25 - North Metal Quarterly Magazine (Grab physical copy by visiting Booth 212) 00:27:00 - Interview starts: Mike Bourgeois (Chemco; AWT Past President; RTO Chair) 00:33:58 - What is the RTO Committee and why it exists 00:36:31 - The 10 formal collaborators + 4–6 informal 00:36:43 - AWWA/ASDWA (Joe Hannigan); Premise plumbing link 00:38:19 - ASHE (healthcare engineering) early wins (Reid Hutchinson) 00:38:47 - ABMA (boilers) momentum (Steve Jobin) + Women of Boilers 00:40:28 - CTI (Mike); CDC (Patsy Root); WEF (Brian Liotta) 00:40:46 - AMPP (formerly NACE) (Jay Farmerie); WQA (Chuck Hamrick) 00:41:19 - ASHRAE (Bill Pearson) & the impact on Std 188 00:45:26 - Principle: Be proactive so standards are achievable for members 00:47:34 - Boiler Expo: half-day on water treatment (economics, pretreatment, failures, regs) 00:50:56 - Where to learn about RTO work 00:54:19 - Volunteers needed: attributes of great liaisons 00:58:48 - Breakthrough: ABMA boiler water guideline refresh (toward ASME alignment) 01:01:02 - Potential collaboration with ASHE on pathogen control guidance 01:01:39 - What Mike's most excited to see at the Broadmoor 01:02:22 - Mike's session: new OSHA walk-around rules 01:02:51 - Theme of the conversation: "Get stuck in" (join committees) Quotes "The button is magic—it breaks the ice for you and starts real conversations." "Talk to every single booth. A year from now, you'll remember exactly who can help." "RTO stands for Related Trade Organization—our way to shape the standards that shape us." "Why write a standard no one can achieve? AWT's role is to make it achievable." "If you want to help AWT, get stuck in. Volunteer. It pays back 10 to 100-fold." "AWT's RTO liaisons keep members' interests represented before rules and guidelines are finalized—so they're practical and achievable." "Look for committees aligned with your strengths." Connect with Michael Bourgeois Email: mbourgeois@chemcoprod.com Website: Home | Chemco Products Company LinkedIn: Michael Bourgeois, CWT | LinkedIn https://www.linkedin.com/company/chemco-products-company/ Guest Resources Mentioned ABMA's Boiler Water Quality Requirements and Associated Steam Quality for Industrial/Commercial and Institutional Boilers Atlas Shrugged (Centennial Ed.) Hardcover – April 21, 2005 by Ayn Rand AWT Committee AWT Get Involved Cancer Ward: A Novel (FSG Classics) Paperback – April 14, 2015 by Aleksandr Solzhenitsyn (Author) Cooling Technology Institute (CTI) Fossil Future: Why Global Human Flourishing Requires More Oil, Coal, and Natural Gas--Not Less Hardcover – by Alex Epstein ...
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    1 h y 17 m
  • 448 2025 Halloween Special

    448 2025 Halloween Special
    Nov 5 2025
    Holidays don't usually line up with release day—but this year they did. In this Halloween special, Trace uses the horror-movie trope of the "scary boiler room" to deliver practical, field-tested reminders for safer sampling, clearer thinking, and better decisions in high-heat, low-light spaces. Boiler Rooms, Myths, and Real Risks From Nightmare on Elm Street to Tower of Terror, pop culture loves dim steam, tight corridors, and clangy pipe-labyrinths. Trace contrasts that imagery with what matters to pros: light, ventilation, a stable work surface, and time for observation. He urges listeners to advocate for basics—task lighting, a table, and smarter workflow—so test results are usable, repeatable, and defensible. Sampling That Won't Scare Your Data Sampling isn't the job—thinking is. Trace reviews essentials: collect safely (sample coolers when available), fill bottles with no headspace, cool samples to about "hand-holdable" (~100°F) before running tests, and remember temperature and prep sensitivities—especially sulfite tests that use starch. Poor cooling "cooks the potatoes," skewing readings. Tie every test to a hypothesis about system behavior; use results to prove or disprove what you think is happening. Observation > Automation Don't just grab a bottle and walk. Log pressures and temperatures (DA/FT), verify blowdown practices (including surface blow and any cooling devices), check the sample cooler, and review boiler logs. Pair disciplined observation with testing so numbers have context. Stretch Past the "Butterfly Line" Halloween also prompts a leadership challenge: if you haven't felt "butterflies" lately, are you still stretching? Trace revisits public-speaking growth, previews his AWT presentations (presenting craft, Start With Why, Working Genius, and processes), and encourages pros to reframe nerves as excitement on the way to competence. Make the boiler room less cinematic and more professional. Better lighting, better setup, and hypothesis-driven testing produce better calls—and better outcomes for customers. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 07:05 - Why Hollywood loves boiler rooms 10:10 — Disney's Tower of Terror queue through a "boiler room" and hidden Mickeys 13:31 – Don't just sample – Observe 15:02 - Safety first: sample coolers when available; protect yourself from burns 35:21 - Water You Know with James McDonald 47:05 – Halloween Throwback Connect with Scaling UP! H2O Website: www.scalinguph2o.com LinkedIn: https://www.linkedin.com/company/scalinguph2o/ YouTube: Scaling Up! H2O Podcast - YouTube Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Annual Convention and Exposition 2025 Scaling UP! H2O Academy video courses Submit a Show Idea Start with Why Ted Talk The Rising Tide Mastermind The Hang Ep 166 The One Where We Celebrate Halloween Ep 325 Rising Together: Conquering Challenges through Collective Support Ep 427 July 4th! Entrepreneurship, Water Wells, and the Spirit of Liberty Water You Know with James McDonald Question: What is the pressure of a fluid called that's measured relative to "atmospheric" pressure? 2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.
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    58 m
  • 447 Unlocking Team Potential with Culture Index with Randi Fargen

    447 Unlocking Team Potential with Culture Index with Randi Fargen
    Oct 24 2025
    Hiring in industrial water is slow, specialized, and expensive to get wrong. In this conversation, executive advisor Randi Fargen explains how a two-question, 5–7 minute Culture Index survey becomes an ongoing management and coaching system—not just a hiring screen—so owners cut turnover risk, speed onboarding, and improve day-to-day communication. From "assessment fatigue" to a usable language Most teams dread long assessments. This survey takes minutes and measures four primary traits—autonomy, sociability, pace/patience, conformity—plus three sub-traits (logic, ingenuity, mental stamina). Leaders get a shared vocabulary for why projects stall, what information different people need, and where the team is over-weighted in "gas" (vision/growth) or "brake" (quality/process). Objective data where interviews fail Resumes can be embellished, references are curated, and interviews are where candidates most modify behavior. The survey provides objective, EEOC-compliant data to align role demands with how a person is wired—a first pass for "right person, right seat," followed by skills and experience checks. Trace shares a driver-hire example where data prevented a costly misfit and made the interview process smoother and more targeted. Turnover, onboarding load, and the health check Randi highlights research she cites with clients: 66% of employees have accepted roles they knew weren't a fit, and 50% of those left within six months—burning cash and team morale. The fix isn't one-and-done. Teams re-survey every 3–6 months to read dynamic "job behavior" shifts, diagnose disconnects early, and adjust coaching, workload, or process before problems harden. Coaching at scale, not weaponization Culture Index works best when deployed top-down and organization-wide (not just managers). Teams adopt simple practices—e.g., bringing pattern cards to meetings or adding patterns to email signatures—to reduce friction. A guardrail: never "weaponize the dots." Use the data to maximize strengths and support challenges; never to excuse behavior or limit someone's potential. Industry relevance and next steps Because industrial water roles are niche and ramp time is long, using objective behavioral data helps retain talent you've already invested in. Randi closes with a free team diagnostic offer for companies that want to "test drive" the approach and leave with actionable insights—regardless of whether they proceed further. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 02:01 - Trace Blackmore shares a Legionella Awareness Month recap (most listened yet, high sharing), shout-outs to some guests, note that the CDC recognized Legionella Awareness Month, the origin story from 2020 lockdowns, a call to keep challenging what we "know" 07:52 - Upcoming Events for Water Treatment Professionals 12:51 - Interview with Randi Fargen, Executive Advisor with Culture Index 13:27 - Randi's self-intro: role and how she helps businesses ("right people, right seats") 17:02 – Hiring Win; interviews get sharper when profiles guide questions 22:13 – Cost of Turnover 33:42 - What's measured: four primary traits (A/B/C/D) + three sub-traits (logic/ingenuity/stamina) 41:06 - Gas vs. brake; turning productive tension into quality control 52:51 - Guardrail: never "weaponize the dots"; use data to support, not to excuse or exclude 01:12:21 - Water You Know with James McDonald Quotes "Fully exploited strengths are a far greater value than marginally improved weaknesses." "Statistically speaking, 98% of the population has less autonomy than you do." "The second this is weaponized; the program is dead within your organization." "This isn't something, it's not a magic wand, it's not a magic bullet… This is a marathon, not a sprint." Connect with Randi Fargen Phone: 1(303) 242 0346 Email: rfargen@cultureindex.com Website: www.cultureindex.com LinkedIn: https://www.linkedin.com/in/randi-fargen/ Guest Resources Mentioned Culture Index Program Randi Fargen (Executive Advisor) Free Team Diagnostic Extreme Ownership by Jocko Willink How Not to Age: The Scientific Approach to Getting Healthier as You Get Older by Michael Greger Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind 446 Leveraging the Culture Index for Business Success with Danielle Scimeca and Conor Parrish Water You Know with James McDonald Question: What is the molar mass of water? 2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.
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    1 h y 16 m
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