The following guest sits down with host Justin White:

• Mahb Rahman – Mortgage Broker, Safetrust Mortgage


How a Mortgage Broker Shop is Scaling by Prioritizing a Streamlined Operations Process

While many mortgage loan originators aim for operational efficiency, Safetrust Mortgage is building its company on operational excellence. How is Safetrust impressing clients and referral partners with a smooth and speedy loan process? Listen to Episode #66 of Good. Better. Broker. as we talk with Chief Growth Officer, Mahb Rahman, about their strategy to scale by doing all the basics exceptionally well.

In this episode of the Good. Better. Broker. podcast, you’ll learn how a growing mortgage company is spearheading its growth with its Operations team.


In this episode, we discuss ...

• 1:29 – Mahb’s move to becoming an independent mortgage broker
• 2:45 – Why Safetrust Mortgage built their company on having a strong Operations team
• 4:11 – How Safetrust has structured their process to align with their vision
• 6:25 – How Mahb’s prior experience helped him streamline the company’s process
• 8:02 – Why delegating parts of the loan process fosters accountability and collaboration
• 10:14 – The advantage of having an experienced Operations team
• 13:07 – How Safetrust leverages their Operations team to impress real estate agents
• 16:45 – The importance of posting fast CTCs on social media
• 19:16 – How Safetrust plans to grow with Operations continuing to lead the way


Show Contributor:

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Justin White is UWM’s in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

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