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Shannon Waller's Team Success

De: Shannon Waller
  • Resumen

  • Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
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Episodios
  • What Happens When Your Talented Team Lacks Direction?
    Jul 11 2024
    Do you feel as though you have a really talented team but that not everyone is aligned on the direction you’re going? In this episode, Shannon Waller describes how a lack of leadership can be undoing your team’s potential. By the end, you’ll learn practical strategies to ensure that everyone is on the same page, working toward a common goal. Download Episode Transcript Show Notes: Unique Ability® without a clear goal or purpose: Unique Ability® Teamwork thrives when each team member is focused on what they love to do best. However, without a clear goal, intention, or purpose, the strengths and talents of team members can go astray, or worse, sabotage the work of the overall business. This can lead to individuals pursuing their own interests rather than working toward a common goal. Over time, team members accustomed to a lack of direction may develop an entitlement attitude and resistance to being pulled back in. Impact On Team Performance: Without clear leadership and direction, Unique Ability Teamwork may result in individuals contributing their intellect but not their full commitment or passion. Projects may suffer from delays, lack of creativity, and a lack of coordination among team members, akin to a rowing team rowing out of sync. Solution: Shannon suggests a proactive approach. Leaders should: Double-check their own clarity on goals and intentions. Communicate these clearly to the team. Ensure alignment through open conversations. Using tools like The Impact Filter™ can help articulate purpose, importance, ideal outcomes, and success criteria, fostering a shared understanding and commitment among team members. The collaborative approach opens projects up to the collective intelligence, as different team members bring diverse insights and considerations to the table. Resources: The Team Success Handbook by Shannon Waller PRINT® Kolbe Radical Candor Unique Ability Teamwork Wanting What You Want by Dan Sullivan The Impact Filter
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    16 m
  • How Profiles Build Trust And Improve Teamwork
    Jun 27 2024
    Ready to level up your teamwork? In this episode of Team Success, Shannon dives deep into her love for profiles and assessments like Kolbe and PRINT and how she uses them to understand team members better. She explains how profiles help build trust, provide a road map for effective teamwork, and streamline the process of getting to know team members' motivational needs and strengths. She also shares tips for how to use profiles to make the hiring process easier, faster, and better. Listen now to learn all about how to use profiles to unlock your own team’s success! Download Episode Transcript Show Notes: Personality profiles and assessments are essential, reliable tools for anyone hoping to understand their own or someone else’s motivations, needs, and natural strengths. They provide a road map for building trust and providing effective support. In a fast-paced work environment where personal interactions are limited, profiles offer a shortcut to quickly gain insights about your team members—like what you can expect from them, their strengths, and their motivators—that would otherwise take significant time and effort to uncover. When used correctly, profiles shouldn’t box people in, but rather generate insightful questions and deepen understanding, fostering teamwork by aligning team members’ motivations and strengths with their roles and responsibilities. By understanding and appreciating the complementary skills of those on their team, individuals can leverage one another's strengths to produce exponential results. Profiles are also a valuable hiring tool, especially for roles in sales or leadership. These profiles include: Kolbe A™ Index: Measures conative strengths or natural tendencies in problem-solving and productivity. Working Genius®: Identifies where individuals naturally excel in a project's lifecycle, from ideation to execution. CliftonStrengths®: Highlights individual talents and potential areas for development. DISC: Provides insights into personality traits related to work style and interactions. PRINT®: Reveals underlying motivators and how they influence behavior in professional settings. Resources: Kolbe A Index Working Genius CliftonStrengths DISC Profile PRINT
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    25 m
  • “Staff,” “Employees,” Or “Team Members”: Why Language Matters
    Jun 13 2024
    Are you struggling with a lack of alert, curious, responsive, and resourceful people in your business? Here, Shannon Waller takes a look at the frequently overlooked importance of the language you use when talking about the people operating in your business. By shifting your mindset regarding this one term, you can unlock the full potential of your team and elevate their performance. Tune in to learn how to transform your team into a powerhouse of unique individuals making impactful contributions together. Download Episode Transcript Show Notes: The language you use to refer to the people you’ve hired to work with you (“staff,” “employees,” or “team members”) reflects different mindsets and can impact engagement and performance. The term “staff” suggests bureaucracy, formality, and viewing people as fulfilling roles rather than as unique and creative individuals. “Employee” is more neutral but can still imply a transactional, replaceable view of team members. Referring to people as “team members” emphasizes their unique contributions and the collaborative, team-based nature of the work. How you think about your people is reflected in your actions. “Staff” and “employees” are frequently counted as FTEs and costs. Businesses think of costs as something to minimize, to make as efficient as possible, and to be cut as necessary to improve profits. People who are treated as costs—like the office paper supply—can feel they’re being treated as things and not as people. Treating team members as investments rather than costs leads to better results. With investments, you put a little in to get a lot more in return. When you nourish unique capabilities in people, their contributions expand in ways you could not have predicted. When people don’t work out as investments: Have you made sure you’ve found the right people who are motivated by their work and aligned with your business? Do they have the capacity for their role? Keeping bad investments is not good for your business in the long term. You may need to subtract so you can multiply. Dan Sullivan says, “I’m just a team member here. I just have a unique set of skills, and that’s what I want to do. I need a ton of other people to make the projects that I want to be a part of happen.” Dan’s commitment to his own Unique Ability® contribution to the business reinforces his commitment to supporting the Unique Ability contributions of everyone else on his team. Ask your team how they feel about the language used to describe them. Pay attention to how you refer to people no matter whom you’re speaking with. People want to know they’re valued as individuals and trusted to find opportunities to contribute the best way they know how. Resources: Leadership and Self-Deception by The Arbinger Institute EOS®: Entrepreneurial Operating System® “A Conversation With Kathy Kolbe: Conative Intelligence & The Importance of Caring First,” Team Success Podcast, ep. 259. Multiplication By Subtraction by Shannon Waller Unique Ability
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    14 m

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