Hi, I’m Lee Benson. In this episode, I’ll guide you through CEO development and value creation, focusing on how to build a successful business. I break down holistic value creation into three key areas: material, emotional, and spiritual value. Mastering these elements can unlock intrinsic motivation and drive unparalleled growth in your organization.

Drawing from decades of experience and multiple successful exits, I want to emphasize the importance of emotional energy in leadership, the role of spiritual value in fostering connectedness, and practical strategies for continually increasing business value.

Here’s what you’ll learn:

• Holistic value creation: material, emotional, and spiritual.
• How emotional energy can supercharge material value.
• The significance of spiritual value in team connectedness.
• Practical advice for CEOs to responsibly increase their company's value.
• The benefits of joining a CEO Mastermind or peer advisory group.

I’ll share my tried-and-true methods for cultivating capabilities that drive sustained business growth. Whether you're leading a small startup or a large corporation, this video offers valuable lessons to elevate your CEO game.

For more free videos, tools, and resources about the MIND Methodology go to https://etw.com/

Legendary hotelier Horst Schulze joins Lee Benson to discuss his decades of experience creating exceptional customer service and building high-performing teams. Schulze shares his insights on leadership, culture, and the importance of providing value to both customers and employees.

Key Takeaways:

• Don't just hire employees, invite them to join your dream. Horst emphasizes the importance of giving employees a sense of purpose and belonging, rather than just assigning them tasks.
• Customer service is about creating trust. Horst believes that trust is built through genuine care and respect for the customer, leading to long-term loyalty.
• The subconscious expectations of customers are the same everywhere. Horst shares how he found universal principles of customer satisfaction across cultures and industries.
• Excellence is no accident. Horst stresses the importance of high intent and hard work in achieving excellence, and how it can be operationalized through processes and systems.
• Leaders have the opportunity to positively impact people's lives. He reflects on the fulfillment he finds in mentoring and developing leaders, and the importance of serving both customers and employees.

Mentioned in this episode:

• Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise by Horst Schulze

Additional Notes:

This episode is packed with valuable insights for business leaders and anyone interested in creating a culture of excellence. Horst's stories and anecdotes are both inspiring and practical, offering actionable advice for improving customer service, employee engagement, and overall business performance.

For more free videos, tools, and resources about the MIND Methodology go to https://etw.com/

Welcome to "Show Your Value with Lee Benson." In this episode, Lee chats with Erik Allebest, co-founder of chess.com. Erik shares his journey from learning chess as a child to building one of the most successful online chess platforms in the world.

What You'll Learn:

- Culture and Retention: A positive work environment is key to retaining employees. Treat people like humans, not resources.

- Empathy and Validation: Understand and acknowledge your team's feelings and perspectives to build strong, motivated relationships.

- Holistic Value Creation: Success is not just monetary. Balance material, emotional, and spiritual values for sustainable growth.

- Strategic Thinking: Plan ahead and be adaptable. Think several moves in advance, just like in a game of chess.

Join us as Erik discusses the importance of mission alignment, building a community, and the challenges of remote work. Don't miss this insightful conversation!

If you enjoyed this episode, please like, leave a review, and rate the podcast.

Website: https://www.chess.com

For more free videos, tools, and resources about the MIND Methodology go to https://etw.com/