Episodios

  • Staying the Course in a Sea of Change
    Feb 2 2022

    The only constant in life is change. In fact, if you’re a business owner, you’re likely facing change fatigue due to the past two years. One way small businesses in particular have adapted is by adopting new technology solutions. These new solutions have helped teams connect, secure, and collaborate like never before.  

     

    But access doesn’t ensure everything will go smoothly. So, how can new and established small businesses alike ensure their path to digital transformation is the right one, especially during a time when change is coming fast and furious?  

     

    In this episode, we chat with Damian Young, founder and CEO of Cisco Partner Procellis, and Beth Taylor, Managed Service Program Manager with Procellis, as they talk us through working with customers to find the right mix of technology for their needs and supporting them throughout the purchase and implementation cycle. Plus, we’ll discuss the victories and challenges they’ve faced in their own small business journey in the past year. They’ll share the lessons they’ve learned and some of the best practices that have helped shape the solutions they deliver to their small business customers. It’s a discussion you don’t want to miss.

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    50 m
  • It’s Time Ditch the Desk Phone
    Feb 2 2022

    Even before the pandemic, the mobile office was becoming pervasive. But once March 2020 hit, the ability to work remotely kept many small businesses – well – in business. Cutting the cord on a typical desk phone setup has led to an evolution in hardware and software for the small business. In particular, moving to cloud-based calling that follows the user wherever work takes them has delivered a number of benefits for small business owners and users alike.


    Join us for a discussion with Cisco partner Bullfrog Group as we talk through the death of the desk phone, including eight reasons why a company should transition from on-prem calling to cloud-based solution. It’s a call you’ll want to answer.


    Learn more about Cisco Webex Cloud Calling solutions: https://www.webex.com/cloud-calling.html 

    Learn more about Bullfrog Group: https://bullfrog.net/

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    27 m
  • Lessons from the Time of COVID
    Feb 2 2022

    In part two of a look at business continuity for small businesses, our friends at CDW revisit us to take a look back at the shift to remote work in early 2020 and assess where we are today. What did small businesses do right when the world screeched to a halt, and how were they already prepared for success? Where are there areas for improvement? What are the top takeaways for small business owners and IT managers? And how can small businesses build on their success as we continue in this world of hybrid work environments?


    Learn more about Cisco Small Business solutions for hybrid work: https://www.cisco.com/c/en/us/solutions/small-business/solutions/always-on-small-business.html?ccid=cc001547 

    Learn more about CDW’s small business offerings: https://www.cdw.com/content/cdw/en/industries/small-business-technology.html

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    22 m
  • Ensuring Business Continuity During Workplace Interruption
    Feb 2 2022

    The sudden shift to remote work we all experienced in early 2020 greatly affected small businesses. Listen to the first episode in our two-part discussion with Cisco partner CDW as we talk about the initial hurdles, highlight what small businesses did well, and chat through success stories. We also discuss the opportunities to ensure that teams remain productive and engaged moving into our future hybrid work environments, in part one of our two-part series.


    Learn more about Cisco Small Business solutions for hybrid work: https://www.cisco.com/c/en/us/solutions/small-business/solutions/always-on-small-business.html?ccid=cc001547 

    Learn more about CDW’s small business offerings: https://www.cdw.com/content/cdw/en/industries/small-business-technology.html

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    43 m