Episodios

  • The December Advantage: A secret you need to Use to Explode Growth in the New Year
    Dec 9 2025

    Welcome back to another episode of SoTellUs Time! Today, Trevor reveals one of the most overlooked growth strategies in business: The December Advantage — your secret weapon for launching the new year with clarity, momentum, and massive profit potential.

    Most entrepreneurs treat December like a slowdown. Business gets quiet, customers get busy with friends and family, and owners mentally check out. But the truth is this:

    December is the MOST valuable month of the year for business growth — if you use it intentionally.

    In this episode, Trevor breaks down a powerful year-end review process that separates thriving businesses from stagnant ones. You'll learn how to analyze what worked, what didn't, and what absolutely needs to go — whether that's a system, a process, or even a person.

    Using this simple three-column method, you'll discover how to:
    ✅ Identify your most profitable systems, strategies, and partnerships
    ✅ Eliminate the hidden "profit killers" draining your business
    ✅ Spot outdated tools or processes that need to be cut or optimized
    ✅ Evaluate your team with clarity, compassion, and honesty
    ✅ Strengthen your foundation with loyal, hardworking people
    ✅ Implement automation and AI the right way (not by replacing people!)
    ✅ Start January as a completely transformed business

    Trevor also shares real consulting experiences where decades-old companies used this December process and walked into January looking like entirely new organizations.

    Whether your year was strong or challenging, December gives you the advantage:
    📝 Time to review
    🧹 Space to remove and refine
    🚀 Opportunity to rebuild stronger

    If you take this month seriously, you won't enter the new year hoping for better results — you'll create them.

    🔥 Episode Highlights
    • Why business slows down in December — and how that benefits YOU

    • The exact 3-column breakdown: What worked, what kind of worked, and what failed

    • The truth about people problems vs. process problems

    • The power of loyalty and why it has fueled SoTellUs for 27 years

    • Why AI should support your team, not replace it

    • How outdated systems silently drain your revenue

    • Why 2026 is shaping up to be a major opportunity year

    • How to prepare your company NOW to capitalize on increased consumer spending

    📊 Want to transform your business in 2026?

    Start by transforming December.
    Write down your three columns from this episode and do the honest review every successful entrepreneur must do.

    This episode was built from the full transcription here:

    🚀 Grow Faster With SoTellUs

    Want to automate communication, get more reviews, handle web chats, improve follow-up, and build a stronger foundation for your business?
    👉 Visit us at https://www.youtube.com/sotellus

    ❤️ Support the Show

    👍 Like
    💬 Comment your biggest December takeaway
    🔔 Subscribe for weekly business growth strategies

    Let's make 2026 your most profitable year ever.

    #decemberadvantage #businessgrowth #entrepreneurmindset #smallbusinesssuccess #automations #businesssystems #teamculture #aiinbusiness #sotellustime #yearendreview #businessplanning #entrepreneurs #newyearsuccess #2026planning #loyaltyinbusiness #scaleyourbusiness

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    17 m
  • The Power of Your Story: Authentic Storytelling for Business Growth
    Dec 2 2025

    Your story is your most powerful marketing tool — and in this episode of SoTellUs Time, Trevor and Troy Howard reveal how to use authentic storytelling to build trust, attract customers, and drive massive business growth. If you've ever wondered why some brands instantly connect while others struggle… this episode breaks down the secret.

    People buy from people they feel connected to.
    Your story is the bridge.
    Your authenticity is the magnet.
    Your journey is the one thing no competitor can duplicate.

    What You'll Learn

    ✔ Why storytelling is more persuasive than facts or features
    ✔ The biggest storytelling mistakes entrepreneurs make
    ✔ The 4-Part Story Framework that always sells:
    Spark – What started it all
    Struggle – The challenges that shaped you
    Shift – The breakthrough that changed everything
    Success – The transformation your customers can experience
    ✔ How to tell your story without oversharing
    ✔ How to integrate storytelling into your daily marketing
    ✔ Real-world examples of stories that converted better than ads

    Why Storytelling Works in Business

    Humans make decisions emotionally and justify them with logic. That means your personal journey — your purpose, your struggles, your wins — is what pulls people in. In a noisy digital world, authenticity is your competitive edge.

    Where to Use Your Story for Maximum Impact

    • Website About Page
    • Sales presentations
    • Email welcome sequences
    • Social media posts
    • Podcast appearances
    • Speaking engagements
    • Intro videos
    • Ads and retargeting
    • Team onboarding (build culture fast)

    When you use storytelling consistently, people feel like they know you — and trust you before you ever sell them anything.

    Your Challenge This Week

    Write your Spark → Struggle → Shift → Success story and share it in a simple post or video. Watch how your audience reacts differently. Connection creates customers.

    Subscribe & Explore More SoTellUs Time

    Subscribe: https://www.youtube.com/sotellus
    More episodes on business growth, reviews, automation, and scaling your company every week.

    Helpful Links

    • Learn more about SoTellUs: https://www.sotellus.com
    • Instagram: https://www.instagram.com/sotellus

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    21 m
  • Build a Self-Managing Team That Runs Without You
    Nov 25 2025
    Imagine taking a full week off… and your business runs BETTER without you there. That's the power of a true self-managing team—a team with systems, accountability, and autonomy so strong that you are no longer the bottleneck. In today's SoTellUs Time episode, Trevor Howard breaks down the blueprint for creating a business that grows without constant supervision, endless questions, or micromanagement. Whether you're a small business owner, service provider, salon owner, childcare director, or leading a growing team, this episode gives you the exact systems and leadership framework to get your team operating at a high level—without YOU being involved in every tiny decision. ⭐ WHAT YOU'LL LEARN IN THIS EPISODE 1. The Real Reason You're the Bottleneck (and How to Fix It) Most business owners end up doing too much because everything flows through them. You'll discover how to shift from Doer → Manager → Leader, so your business becomes scalable, profitable, and drama-free. 2. Step #1: Build Systems That Remove Guesswork We break down the 3 foundational systems every self-managing team needs: SOPs (Standard Operating Procedures): Clear, step-by-step instructions that eliminate confusion. Decision-Making Guidelines: "If this happens… do this" frameworks that help your team solve problems without you. Defined Roles: Crystal-clear expectations so every team member knows exactly what they own. You'll hear real examples from service businesses, childcare centers, and teams who transformed overnight by implementing simple, documented systems. 3. Step #2: Create a Culture of Accountability Autonomy only works when accountability is built in. Learn the system that turns average employees into high performers: Scorecards & KPIs for each role Weekly check-ins that take less than 20 minutes The "Come With Solutions" Rule that eliminates constant back-and-forth Plus, a story of a business owner who stopped micromanaging and saw productivity skyrocket. 4. Step #3: Empower Real Autonomy People work better when they feel trusted. Learn how to: Give team members authority that matches their responsibility Use the 70% Rule to delegate effectively Create a "safe to fail" culture Open feedback loops that spark innovation You'll hear how one manager reduced chaos by letting team leads schedule independently—using a system—and watch stress disappear. 5. Implementation Roadmap: How to Transition Without Chaos You'll get a clear plan for introducing autonomy gradually and safely: Start with one role or department Build systems BEFORE delegating Train, don't dump Expand autonomy step-by-step Celebrate every win to reinforce the culture Get ready for a team that's confident, proactive, and self-sufficient. 🧠 BIG TAKEAWAYS Systems create clarity. Accountability creates consistency. Autonomy creates growth. This week's challenge: 👉 Choose ONE task you do often. Create a simple system for it. And delegate it. 📺 SUBSCRIBE FOR MORE BUSINESS GROWTH STRATEGIES We drop weekly episodes to help you grow, automate, and scale your business with proven strategies and real-world examples. Subscribe here: https://www.youtube.com/@sotellus 🚀 WORK WITH SOTELLUS (Review Software, AI Receptionist, Automations, Websites & More) Grow your business with the same tools we use to build automated systems and self-managing teams: 👉 https://www.youtube.com/sotellus self managing team, how to build a self managing team, team autonomy, accountability culture, business systems, how to delegate, leadership training, employee accountability, SOPs for business, team scorecards, KPIs for small business, business growth strategies, how to scale a business, replace yourself in your business, business leadership podcast, entrepreneurship training, small business management, SoTellUs Time, Trevor Howard podcast, how to stop micromanaging, team leadership skills, how to build a winning team, create business processes, standard operating procedures, service business training, automate your business
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    26 m
  • The Most Profitable Skill You're Ignoring: How Listening Can 10X Your Business Growth
    Nov 4 2025

    What if the key to explosive growth, happier employees, and loyal clients wasn't another marketing tactic — but something much simpler? In this episode of SoTellUs Time, hosts Trevor and Troy Howard uncover one of the most underrated business superpowers of all time: listening.

    You'll discover how the world's most successful companies — from Microsoft to Starbucks, LEGO, Toyota, and Zappos — transformed their culture, customer loyalty, and profits by learning to truly hear what people were saying.

    This episode breaks down exactly how to apply those same listening strategies inside your business — to increase team morale, drive innovation, and attract lifelong customers. Whether you're a small business owner, team leader, or entrepreneur, these lessons will change how you communicate forever.

    ⏱️ Episode Breakdown:
    00:00 - Intro: The most profitable skill you're overlooking
    01:00 - Why listening is a business superpower
    03:00 - How listening transformed Microsoft's culture
    05:00 - The hidden goldmine: listening to your employees
    09:00 - How Ritz-Carlton, Toyota & Southwest turned feedback into millions
    13:00 - Listening to clients: the key to retention and referrals
    17:00 - What Starbucks, Netflix & small businesses do differently
    21:00 - Listening to data & reviews like LEGO and Spotify
    23:00 - Turning what you hear into powerful action steps
    25:00 - The challenge: practice deep listening this week

    💡 Key Takeaways:

    • Listening isn't passive — it's strategic awareness.

    • Employees are your greatest innovation source when you actually hear them.

    • Customers will tell you how to grow if you ask the right questions.

    • Data is your silent advisor — it's speaking volumes about what matters most.

    • True leaders turn what they hear into measurable action.

    🚀 Featured Business Stories:

    • Microsoft's "Learn-It-All" transformation under Satya Nadella

    • Ritz-Carlton's $2,000 empowerment rule

    • Toyota's "Kaizen" idea system

    • Starbucks' crowd-sourced innovation platform

    • LEGO's revival through fan feedback

    • Zappos' customer-first culture

    🎯 Who This Episode Is For:

    • Business owners & entrepreneurs

    • Managers & team leaders

    • Customer service professionals

    • Anyone who wants to build stronger teams, happier clients, and a smarter company

    📢 Your Challenge:
    This week, listen deeply to one employee, one client, and one piece of feedback — then take action. The smartest leaders don't just talk… they listen.

    👉 Watch more episodes of SoTellUs Time for powerful strategies that grow your business, improve your team, and skyrocket customer loyalty:
    🎥 youtube.com/sotellus

    #BusinessGrowth #Leadership #Entrepreneurship #TeamBuilding #SoTellUsTime #CustomerExperience #EmployeeEngagement #ListeningSkills #SatyaNadella #MicrosoftCulture #Starbucks #LEGO #Toyota #Zappos #Netflix #Spotify #CustomerFeedback #BusinessPodcast #TrevorHoward #TroyHoward #SoTellUs #SmallBusinessTips #EntrepreneurMindset #BusinessLeadership #InnovationCulture #ClientRetention #CommunicationSkills #CompanyCulture #CustomerLoyalty #SoTellUsReviews

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    26 m
  • The Follow-Through Formula: How Successful Entrepreneurs Actually Finish What They Start (and Crush Procrastination)
    Oct 28 2025

    How many brilliant ideas have you started but never finished? A new website, marketing campaign, or system that got 80% done — then lost steam? You're not alone. In this episode of SoTellUs Time, hosts Trevor and Troy Howard reveal the exact Follow-Through Formula successful entrepreneurs use to finish what they start, turn ideas into action, and get real business results.

    🔥 You'll discover:
    ✅ Why most projects stall before the finish line
    ✅ The 5-step "Follow-Through Formula" to complete ANY project
    ✅ How to regain momentum when motivation fades
    ✅ The secret power of clarity, accountability, and celebration
    ✅ Real-world success stories of teams that went from stuck to scaling fast

    If you've ever felt like you're always "working on" something but rarely finishing — this episode will change that. You'll walk away with a repeatable system to turn your big ideas into completed, revenue-driving wins for your business.

    💡 TIMESTAMPS:
    00:00 – Introduction: Why so many great ideas go unfinished
    02:00 – The #1 reason projects stall (and how to fix it fast)
    05:00 – The Follow-Through Formula: 5 steps to finish strong
    12:00 – Real-world success story: from stalled to scaling
    14:00 – Wrap-up: Your challenge for the week

    💬 QUOTE WORTH SHARING:
    "Motivation starts a project. Systems finish it." — Trevor Howard

    🎥 WATCH NEXT:
    👉 How to Spot Hidden Revenue Streams in Your Business
    👉 The Business Owner's Guide to Managing Stress Like a Pro
    👉 Why Every Business Needs an Emergency Plan (and How to Build One)

    📲 FOLLOW & CONNECT:
    ✅ Subscribe for more business growth strategies: youtube.com/sotellus
    ✅ Learn how SoTellUs helps businesses get more reviews, referrals, and revenue: https://www.sotellus.com
    ✅ Follow us on Instagram & Facebook @SoTellUs

    #SoTellUsTime #Entrepreneurship #BusinessGrowth #Motivation #Productivity #FollowThrough #GoalSetting #Accountability #SuccessHabits #Mindset #Leadership #SmallBusiness #FinishStrong #Procrastination #BusinessTips #EntrepreneurLife #TrevorHoward #TroyHoward #SoTellUsPodcast #SelfImprovement #SystemsThatScale

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    20 m
  • Manage Stress Like a Pro: A Business Owner's Guide to Staying Calm, Focused & in Control
    Oct 21 2025

    Running a business is tough — but burning out doesn't have to be part of the journey. In this powerful episode of SoTellUs Time, hosts Trevor and Troy Howard reveal how to manage stress like a pro — the same way top-performing entrepreneurs, CEOs, and elite leaders handle pressure without losing their sanity.

    💥 You'll discover:
    ✅ Why business owners are more prone to chronic stress than most people
    ✅ The early warning signs of burnout that you can't afford to ignore
    ✅ 3 proven strategies to manage stress effectively (used by elite business owners!)
    ✅ How to stay calm and make clear decisions even when everything feels chaotic
    ✅ The mindset shift that separates overwhelmed entrepreneurs from unstoppable leaders

    From real-world examples like "Sarah's Bakery" to practical tools you can use immediately — this episode gives you the roadmap to protect your energy, focus, and peace of mind.

    Whether you're hustling to grow your startup, managing a busy service business, or leading a large team, these techniques will help you:
    💪 Reclaim your time
    💪 Improve your mental clarity
    💪 Boost your business performance
    💪 And enjoy the entrepreneurial journey again!

    🎯 TIMESTAMPS
    00:00 – Introduction: Why You Can't Pour From an Empty Cup
    02:00 – Why Business Owners Are Especially Prone to Stress
    05:00 – Recognizing the Warning Signs of Burnout
    07:00 – Strategy #1: Control What You Can, Let Go of What You Can't
    10:00 – Strategy #2: Build Recovery Into Your Schedule
    13:00 – Strategy #3: Delegate & Automate for Freedom and Focus
    17:00 – Final Takeaways & Challenge

    🚀 WANT TO GROW YOUR BUSINESS FASTER?
    Visit 👉 https://www.sotellus.com
    and discover how SoTellUs helps you get more reviews, automate your marketing, and generate more sales — stress-free.

    🎧 LISTEN TO MORE EPISODES:
    🎥 YouTube: https://www.youtube.com/@sotellus
    🎙️ Spotify: https://spotify.com/sotellustime
    🍎 Apple Podcasts: https://podcasts.apple.com/sotellustime

    💬 CONNECT WITH US:
    📸 Instagram: https://instagram.com/sotellus
    💼 Facebook: https://facebook.com/sotellus
    🌐 Website: https://www.sotellus.com

    #SoTellUsTime #EntrepreneurMindset #BusinessOwnerTips #StressManagement #EntrepreneurLife #Leadership #BurnoutPrevention #BusinessGrowth #MentalHealth #WorkLifeBalance #SmallBusiness #Delegation #Automation #EntrepreneurWellness #SuccessHabits #MindsetMatters #Productivity #CEOHabits #StressRelief #EntrepreneurMotivation #TrevorHoward #TroyHoward

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    27 m
  • Disaster-Proof Your Business: Create an Emergency Plan to Save You from Total Shutdown
    Oct 14 2025

    Most business owners think, "That'll never happen to me." But when disaster strikes — from data breaches to power outages, or even your top employee quitting overnight — the businesses that survive are the ones that prepared in advance.

    In this episode of SoTellUs Time, Trevor and Troy Howard break down why every business needs an emergency plan and give you the exact steps to build one that protects your people, profits, and peace of mind.

    🚨 Here's what you'll learn in this episode:
    00:00 – Intro: Why preparation is your greatest advantage
    01:00 – Why most businesses skip creating an emergency plan (and the costly mindset behind it)
    04:00 – The shocking cost of not being prepared (FEMA stat: 40% of businesses never reopen after a disaster!)
    07:00 – What every business emergency plan should include: Communication, roles, backups, recovery
    11:00 – How to build your plan in 5 simple, actionable steps
    14:00 – Real-world example: How one café's lack of preparation cost them their business
    17:00 – Call to Action: How to identify your top three business risks this week

    💡 Key Takeaway: Emergencies are unpredictable — but your response doesn't have to be. With a solid plan, you can turn chaos into control and protect everything you've built.

    🎯 In this episode, we cover:

    • Emergency preparedness for small businesses

    • Business continuity and disaster recovery plans

    • How to handle a data breach or cyberattack

    • Protecting your business from natural disasters

    • Crisis communication strategies for your team and customers

    • Backup systems, leadership roles, and recovery planning

    Action Step: Spend 30 minutes this week identifying your top 3 business risks and outline your first response steps.

    💬 Join the conversation:
    Have you experienced a business emergency? Share your story below — it might help another business owner prepare!

    👥 About SoTellUs Time:
    Welcome to SoTellUs Time — the podcast for entrepreneurs, small business owners, and go-getters who want to scale smarter, serve better, and stay ahead of the curve. Hosted by Trevor and Troy Howard, creators of SoTellUs, the world's only review platform that lets your customers leave video, audio, and written reviews instantly!

    🎧 Watch more episodes → https://www.youtube.com/@sotellus
    🚀 Learn how SoTellUs helps businesses get more reviews, referrals, and revenue → https://www.SoTellUs.com

    #EmergencyPlan #BusinessContinuity #SoTellUsTime #BusinessGrowth #Entrepreneurship #SmallBusinessTips #CrisisManagement #DisasterPreparedness #BusinessStrategy #Cybersecurity #Leadership #BusinessOwners #BusinessPodcast #EntrepreneurMindset #SoTellUs

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    22 m
  • Unlock Hidden Profits: 5 Secret Revenue Streams Every Business Is Missing
    Oct 7 2025

    Most business owners are sitting on hidden profits they don't even know exist! 💎 In this episode of SoTellUs Time, Trevor and Troy Howard reveal how to spot and seize hidden revenue opportunities already inside your business — no new products, no massive investments, just smarter strategy.

    🎯 Episode Goal:
    Help business owners uncover overlooked income streams, fix profit leaks, and make small tweaks that create big financial gains.

    🚀 What You'll Learn in This Episode:

    00:00 - Intro: The hidden gold inside your business
    01:00 - Why Hidden Revenue Gets Overlooked
    👉 Comfort zones, busyness, and lack of tracking are silent killers of profit.
    💡 Example: A company discovered 30% of leads never got follow-ups!

    04:00 - 5 Hidden Revenue Sources Most Businesses Miss
    1️⃣ Unconverted Leads – Old calls, quotes, and emails = instant cash flow.
    2️⃣ Upselling & Cross-Selling – Train your team to suggest smarter add-ons.
    3️⃣ Pricing & Value Perception – Compete on experience, not discounts.
    4️⃣ Recurring Revenue Opportunities – Create memberships or care plans.
    5️⃣ Operational Inefficiencies – Trim waste, boost margins.

    10:00 - How to Find Hidden Opportunities in YOUR Business
    🔍 Audit your customer journey.
    📊 Track conversions, repeat sales, and lead follow-ups.
    💬 Ask your team what they see daily — they know where the gaps are!

    13:00 - Turning Insight Into Action
    ✅ Start small: focus on one improvement this week.
    ✅ Measure, reinvest, repeat.
    💬 "Hidden revenue isn't about working harder—it's about working smarter."

    💡 Bonus Tip:

    Most businesses can uncover 5-10% more profit within 30 days by reactivating cold leads and refining pricing strategies.

    📣 Join the Conversation:

    Comment below:
    👉 What's one area of your business that might be hiding extra revenue?

    🧠 Watch Next:

    📺 How to Turn Competitors Copying You Into an Advantage
    📺 The Secret to Getting 5-Star Reviews on Autopilot

    💼 About SoTellUs Time:

    Hosted by Trevor and Troy Howard, founders of SoTellUs.com — the world's only verified video review platform — this podcast helps business owners grow smarter, scale faster, and dominate their markets using proven systems and automation.

    👉 Subscribe for weekly business growth episodes:
    🎧 youtube.com/@sotellus
    👍 Like this video if it sparked new ideas for your business!
    🔔 Hit the bell so you never miss a strategy that could boost your profits.

    #BusinessGrowth #Entrepreneurship #Revenue #SoTellUsTime #Profitability #BusinessStrategy #SmallBusinessTips #IncreaseSales #RecurringRevenue #TrevorHoward #TroyHoward #Automation #MarketingStrategy #SoTellUs

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    27 m