Are you curious about how personal struggles can lead to professional triumphs, even in unexpected industries? In today's episode of Seek Go Create, Tim Winders chats with Mark Csordos, an entrepreneur who transitioned from mystery shopping to owning laundromats after facing bankruptcy and depression. Discover the essential role of cleanliness and friendliness in business success, the booming demand for laundry services, and Mark's inspiring journey of reinvention and resilience. Whether you're an aspiring entrepreneur or intrigued by the unsexy yet profitable world of laundromats, this episode offers valuable insights and motivation. Tune in to explore the transformative power of taking action in the face of adversity!

Access all show and episode resources HERE

Mark Csordos is a seasoned entrepreneur with over three decades of experience in diverse industries. Founder of CNS Mystery Shoppers Inc, Mark transitioned to the laundromat business after overcoming personal challenges, including bankruptcy and severe depression. His adeptness at understanding customer needs and maintaining high standards has propelled him to success in the laundromat industry. Mark is also an author, sharing valuable insights through his books "The Laundromat Bible" and "Business Lessons for Entrepreneurs." His commitment to cleanliness, friendliness, and solid business practices underscores his expertise and credibility in maintaining thriving customer-centric enterprises.

1. **Entrepreneurial Resilience and Reinvention**: Discover how Mark Csordos turned his life around, transitioning from a mystery shopper to a thriving laundromat owner after facing bankruptcy and depression.

2. **Insider Tips on the Laundromat Industry**: Learn the secrets to creating a successful laundromat business, from the importance of cleanliness and friendly service to leveraging new technology and localized marketing tactics.

3. **Mental Health and Business**: Gain candid insights into the often-hidden struggles of entrepreneurship, as Mark discusses his battle with depression and the crucial steps he took for mental wellness, including innovative therapies.

### Resources Mentioned

1. **Coin Laundry Association** Website: https://www.coinlaundry.org/ - Description: Offers free information, resources, and a network for those interested in the laundromat industry.

2.**Book: "The Laundromat Bible" by Mark Csordos** - Description: How to find, buy & run a successful laundromat.

3. **Book: "Business Lessons for Entrepreneurs" by Mark Csordos** - Description: A book that distills the entrepreneurial insights Mark gained from his experiences, offering timeless advice for aspiring and current business owners.

4.**Mark Csordos website** - https://www.markcsordos.com/

### Action Steps

1. **Prioritize Cleanliness and Friendliness in Your Business**

- Mark and Tim emphasize the importance of maintaining a clean and welcoming environment for customers. Implement regular cleaning schedules and train staff to interact positively with customers, improving overall customer satisfaction.

2. **Expand Service Offerings**

- Consider adding wash-and-fold or pickup/delivery services to your laundromat to cater to the growing need for convenience, especially among modern families and seniors. This can help attract a wider demographic and boost your business growth.

3. **Engage with Your Community and Utilize Local Marketing**

- Utilize both traditional methods (like door...