Episodios

  • AI Can't Fix Broken Communication | The Golden Wrench Podcast ft. Shawn Armorer

    AI Can't Fix Broken Communication | The Golden Wrench Podcast ft. Shawn Armorer
    Sep 13 2024
    The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shawn Armorer to discuss AI communication in service, how important is the customer relationship for experience, fixing communication breakdowns, operational efficiencies and more! For more info on Repair 360, visit: https://www.repair360.com/ Shawn Armorer: https://www.linkedin.com/in/shawn-armorer-b6200a46/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #EVservice #customerrelationships #training #coaching
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    40 m
  • Train the Activity, Coach the Growth | The Golden Wrench Podcast ft. Corey Smith

    Train the Activity, Coach the Growth | The Golden Wrench Podcast ft. Corey Smith
    Sep 4 2024
    The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Corey Smith to discuss investing into training, coaching, emotional intelligence, leadership and more! For more info on Repair 360, visit: https://www.repair360.com/ Corey Smith: https://www.linkedin.com/in/corey-smith-93583832/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #EVservice #customerrelationships #training #coaching
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    38 m
  • Streamline Your Reconditioning Process | The Drive Podcast ft. Randy Kobat

    Streamline Your Reconditioning Process | The Drive Podcast ft. Randy Kobat
    Aug 30 2024
    On today's episode of The Drive Podcast, Randy Kobat from Repair OnDemand joins Jason in Las Vegas at the NIADA Conference. Randy and Jason discuss innovative ways to obtain vehicle diagnostics, inefficiencies between fixed ops and used car departments, acquiring used cars, customer retention and more! For more info on Repair OnDemand visit: https://www.repairondemand.com/ Randy Kobat: https://www.linkedin.com/in/randykobat/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process #CRM #customerexperience #data-driven #reconditioning #usedcars #fixedops
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    33 m
  • 4 Steps to Enhance Your Customer Data | The Drive Podcast ft. Kirsten Von Busch

    4 Steps to Enhance Your Customer Data | The Drive Podcast ft. Kirsten Von Busch
    Aug 26 2024
    On today's episode of The Drive Podcast, Kirsten Von Busch from Experian Automotive joins Jason in Las Vegas at the NIADA Conference. Kirsten and Jason discuss the 4 steps that will enhance your customer data, data complacency, personalized data-driven marketing and more! For more info on Experian Automotive visit: https://www.experian.com/automotive Kirsten Von Busch: https://www.linkedin.com/in/kirsten-von-busch-5512767/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process #CRM #customerexperience #data-driven
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    34 m
  • Data-driven Customer Experiences | The Drive Podcast ft. Troy Scheer

    Data-driven Customer Experiences | The Drive Podcast ft. Troy Scheer
    Aug 22 2024
    On today's episode of The Drive Podcast, Troy Scheer from Brain + Trust Partners joins Jason in Las Vegas at the NIADA Conference. Troy and Jason discuss ad waste, breaking down the data silos in your dealership, data-driven customer experiences and more! For more info on Brain + Trust Partners visit: https://braintrust.partners/ Troy Scheer: https://www.linkedin.com/in/troyscheer/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process #CRM #customerexperience #data-driven
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    31 m
  • Personalize Your Buying Experience | The Drive Podcast ft. Zach Klempf

    Personalize Your Buying Experience | The Drive Podcast ft. Zach Klempf
    Aug 19 2024
    On today's episode of The Drive Podcast, Zach Klempf from Auto Manager & Selly Automotive joins Jason in Las Vegas at the NIADA Conference. Zach and Jason discuss how to properly utilize your CRM, removing friction in your customer experience, becoming data driven and more! For more info on Auto Manager visit: https://benchmarktm.com/ For more info on Selly Automotive visit: https://benchmarktm.com/ Zach Klempf: https://www.linkedin.com/in/zach-klempf-69802334/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process #CRM #customerexperience
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    25 m
  • Build a Raving Service Department | The Golden Wrench Podcast ft. Shaun Raines

    Build a Raving Service Department | The Golden Wrench Podcast ft. Shaun Raines
    Aug 9 2024
    The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shaun Raines to discuss the key principals to building a raving service department, setting up your customer relationships for success, small things that have a huge impact and more! For more info on Repair 360, visit: https://www.repair360.com/ Shaun Raines: https://www.linkedin.com/in/shaunraines/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #EVservice #customerrelationships
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    40 m
  • How Small Improvements Create Massive Results For Your Dealership | ft. Dan Trinidad

    How Small Improvements Create Massive Results For Your Dealership | ft. Dan Trinidad
    Aug 8 2024
    On today's episode of The Drive Podcast, Dan Trinidad from Benchmark Automotive joins Jason in Las Vegas at the NIADA Conference. Dan and Jason discuss data and metrics that dealerships should focus on, measuring success within the dealership, the impact of small incremental improvements and more! For more info on Benchmark Automotive Data Suite visit: https://benchmarktm.com/ Dan Trinidad: https://www.linkedin.com/in/dantrinidad/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process
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    26 m